All reviews

Rating Breakdown

  • 5
    76% (976 ratings)
  • 4
    16% (203 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (77 ratings)
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5 / 5 Share

Feb. 18, 2024

Really good app, easy to set up. Customer support is 5*, prompt and helpful.

Using app

4 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi, Thank you so much! We are glad you are happy with our app and customer support. Feel free to contact our 24/7 support if you need any assistance. Best Regards, The DK Digital team.

5 / 5 Share

Feb. 14, 2024

Have been using this App for some time and I love it. Very easy and simple to use. THANK YOU

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for the warm words - we highly appreciate it! Feel free to reach out to us if you need any help! We are here 24/7 to assist. Best regards, The TK Digital team!

5 / 5 Share

Jan. 18, 2024

So easy to use and looks great on our store. Support is super quick and friendly whenever I had a question. Highly recommend!!

Store

LSJ

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to write such an awesome review - we appreciate that. Our top priorities are simple usage and your satisfaction, and we are happy to reach both! If you need further assistance - feel free to contact our 24/7 support. Best regards, The TK Digital team.

1 / 5 Share

Dec. 11, 2023

Even is a good option, there is not a visible option to cancell the services. I´m waiting support for cancellation!

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We've tried to contact you via email, but it looks like our messages keep getting lost and don't reach you. Anyway, to cancel the subscription, you just need to remove the app from your store. We're using the Shopify Payment system in our apps, so once the app is uninstalled, the subscription will be canceled automatically. Regards, The TK Digital team

5 / 5 Share

Nov. 27, 2023

Amazing app and great support when I was not sure on how to work some sizes out.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

These guys are the best! Extremely responsive and knowledgeable. Recommend very very much.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

I have had very responsive support from the SmartTabs team. Brilliant, thank you!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

The TK Digital team is so helpful and kind!

Using app

7 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 21, 2023

Simple and effective application. I needed to add three tabs below my product page, and the support very kindly did that for me. A minor drawback is that sometimes the tabs take time to load. So, if someone with a slow computer scrolls down, they will see my product page without the tabs for a second or two. I appreciate how one can configure the tabs on mobile, either in accordion style or in a classic manner if there aren't too many tabs. Overall, I recommend the application. The support is responsive and I hope not to encounter any problems in the future.

Using app

4 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 4, 2023

I've had this app for a number of years and it has been great for my website. I never had any issues until recently I noticed my product descriptions weren't showing on my product pages which is what I use the app for. I reached out to support and they responded immediately. They found the issue wasn't with their app but with leftover code from another app I had uninstalled. They removed the bit of code that was causing the issue and fixed the problem within 25 minutes of my initial email reporting the problem. Amazing customer service!! I was so stressed and panicking and they saved my day! It's obvious they care immensely for their customers. Can't recommend them enough!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Great app, works exactly as I needed to have tabs for delivery info and an FAQ on each product I sell. Very easy to use too, and when I did have a small issue, the support was brilliant, which I find very reassuring when using apps on my store.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Excellent support! Top tier experience, easy to use and customize, Thank you! -Nigel @Breathe Naturals Deodorant

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 28, 2023

The app is fantastic, and the customer service is excellent! They always help me with my questions. Thank you, Team, for your wonderful support!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 25, 2023

This app is great at getting a nice clean looking tabs on the products page. It was very easy to install and set up! :) Also, I came across a font issue, after reaching out to the app support team, they advised and even helped me fix it within a day! Love the speediness and professionality of the support team. They walked me through what to do and even took control (with my permission) and just got the job done for me. Thank you!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

I love the way the tabs organize my product pages - a much cleaner look. Very easy setup. Also, great customer service. I changed my theme which caused an issue with my reviews crossing over to the new theme within the tabs, so I reached out to them and they had the issue fixed within hours!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Had a few hiccups while configuring the app but the support was very quick and response to solve it whenever I approach them

Using app

4 months

Total reviews

9

Average rating

4.6

5 / 5 Share

May 24, 2023

Great App and achieved totally what we were after. Support Team were and awesome help getting our reviews up and running within the Tabs! 5 Stars from us.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2023

Great app, wonderful customer service! They were quick to make customizations for our special needs.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

I get the SmartTabs and some adjustments were required. All was done within a day - Perfect Service

Using app

About 20 hours

Total reviews

4

Average rating

5.0