FOLDER ‑ Smart Product Tabs
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This app advertises "unlimited tabs" on the free plan, which is completely misleading. After installing the app, I discovered that you actually have to upgrade to a paid plan to use any tabs at all. The free plan is essentially useless. This bait-and-switch tactic is incredibly frustrating and a waste of my time. I specifically chose this app because of the advertised free unlimited tabs, and now I have to look for another solution. I would not recommend this app to anyone looking for a truly free option. Don't fall for the false advertising!
Hi, We appreciate your feedback and apologize for any confusion regarding our free plan. The FOLDER's free plan does include unlimited standard tabs generated from product descriptions (using headings). However, creating custom shared tabs or accessing advanced design features requires upgrading to a paid plan. We understand how important it is to have clear pricing expectations, and we'll use your feedback to improve our communication. If you're open to it, we'd be happy to personally assist you in setting up the free tabs correctly, as many users find this option sufficient for their needs. Best regards, The TK Digital team.
I had been using another Tabs app. But with the previous app, the tabs would not display correctly on a phone sized screen. Tested a couple more Tabs apps, but they all displayed the same off-centered way on a phone. Then I tried this one. The FOLDER Tab app looks GREAT on a phone and on desktop! I'm very pleased.
Hi, Thank you so much for the great feedback! We appreciate your kind words! If you need any help with the FOLDER app, just contact our 24/7 support team. We are always here to assist. Best regards, The TK Digital team.
The App is great, It makes the site look very professional and organised. Also they have a Very Speedy support service, They helped me resolve a table issue and the website looks really good now I couldnt thank them enough
Hi, Thank you so much for your kind words and great feedback! We highly appreciate it! Should you need further assistance, feel free to contact our 24/7 support team. We are always nearby to help, Best Regards, The TK Digital team.
Fantastic and easy to use App! I set everything up but need a customization done to the tabs and within minutes I got a reply and did exactly what I asked. Thank you and highly recommend.
Hi, Thank you so much for the awesome feedback and recommendation! This is truly very important for our team, and we appreciate it. It was a pleasure assisting you. If you have additional questions, feel free to contact our 24/7 support team. We are always here to help. Warm regards, The TK Digital team.
Hi Team, I love the app but I have a major bug I am trying to contact you about. the smartTabs admin is no longer loading in shopify, on both my stores after your most recent update. the app is still working on the front end website, but I can not make any changes or even contact you through the shopify admin --> smart tabs app backend because nothing loads. Please help!! P.S Please also add you contact email on this product listing! haha
Hi there, Thanks for your feedback. We've tried to contact you and sent our responses to you from [email protected], but it seems they didn't reach you. Please, reach us via email: [email protected] We'll do our best to assist you as soon as possible. Best regards, The TK Digital team.
Great App, definitely helps with design. I'm really enjoying using it
Hi there, Thank you so much for your kind words and good feedback! If you need any help - feel free to contact our 24/7 support team. Best regards, The TK Digital team.
Love this App, we've been using it for a few years now and it adds so much more flexibility to our products listings. Support is also very helpful. Thoroughly recommend!
Hi, Thanks for your awesome review! We highly appreciate it! Should you need further assistance - just contact our 24/7 support team. We are always here to help! Best regards, The TK Digital team.
I have been using this app for a few years now and I find it really good. What's good about it is that I can communicate a lot of different information on the product pages without it being overwhelming in terms of too much text. I have the first tab for the description, another tab for delivery info, another for the reviews and another for gift giving. I am able to update the delivery info at different times of year ie. at Christmas all in one place and the switch the tabs that are displayed and switch them back again. We can put different tabs on different products. There can be issues, as with all things techy but I have found that the team gets back to me super quick - within the hour, to acknowledge the issue and then works to resolve it. I would whole heartedly recommend this app
Hi, Thank you so much for the awesome feedback! It's great to know that our product solves numerous aspects of your business and makes your work more smooth and comfortable. If you have any ideas about how we could improve the SmartTabs or if you encounter any difficulties and need assistance, just contact our 24/7 support team. We are always nearby to help. Best regards, The TK Digital team.
Service is top, snelle en vriendelijke reactie bij vragen en problemen worden snel en correct opgelost.
Hi, Thank you for great testimonial! We appreciate that! Don't hesitate to contact our 24/7 support team if you need further assistance. We would love to help you! Best regards, The TK Digital team!
Enkel og overskuelig at bruge.
Hi there, Thank you for the review. We appreciate it! If you need any help with SmartTabs, please contact our 24/7 support team. We are happy to assist. Best regards, The TK Digital team.
Exceptional service! The TK Digital Team was incredibly responsive and provided clear guidance throughout the process. They implemented the changes exactly as requested and offered helpful suggestions to improve my store's layout. Highly recommend their support.
Hi there, Thank you so much for the glowing review! We highly appreciate your feedback and are happy you like our app and service! If you need any additional help, feel free to contact our 24/7 support team. We are always a single email away. Best regards, The TK Digital team.
Perfect, the customer support is very reactive. I recommend
Hello, Thanks for the review! Your recommendation is very important to us! If you ever need additional help - feel free to contact our 24/7 support team. We are always here to assist. Best regards, The TK Digital team.
Great app and fantastic customer support. Would highly recommend this app/ developer.
Hi, Thank you so much for the great review and recommendation! It is really important to our team. Feel free to contact our 24/7 support team if you have questions. We are always here to help. Regards, The TK Digital team.
LOVE this app! And customer service is fast fast! and so helpful!! Easy peasy! Finally an app that does what it says without wasting my valuable time and makes my site look so nice!
Hi, Thank you for an awesome review! We highly appreciate it! Should you need additional help, please contact our 24/7 support team! We are always here to assist. Best regards, The TK Digital team.
Incredible app and support. I had a customization request for how I wanted to use this app with my store and they responded extremely fast and got everything dialed in as requested in less than 24 hours. Highly recommend.
Hi, Thank you so much the the great feedback and your recommendations! It's really important for us. If you need further assistance - please, contact our 24/7 support team. We are always here to help. Best regards, The TK Digital team.
The problems I had when updating/upgrading the app were quickly resolved. Now installing and using the app is much easier, the best app ever and the support team is quite excellent, responds immediately within a very short time and is very helpful, absolutely wow, first class service. Thank you
Hi, Thank you so much for the great feedback. We appreciate your kind words about our product and service! Should you need further help, please don't hesitate to contact us! Our 24/7 support team is always just one letter away from helping you in a difficult situation. Best regards, The TK Digital team.
The issues we had by updating our theme were resolved quickly. Very happy with our Smart Tabs
Hi, Thank you for taking the time for this great feedback! We highly appreciate it! Should you need further assistance, just let us know. Our 24/7 support team is always here to help. Best regards, The TK Digital team.
Thank you! 😊 All the best, The TK Digital team.
Easy app to use and great customer service!
Hi, Thank your awesome feedback! We are glad you like our product and service! If you need further help, please feel free to contact our 24/7 support team! Best regards, The TK Digital team.
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