LOLO Boutique review for Smart Tabs ‑ Product Tabs

1 / 5

March 14, 2019

So I installed this app, but did not like it, because it just did not work for me. Of course I have uninstalled it without deactivation. Then the problems started... I wrote to the support team and they just sent me the video with the instructions how to fix the product page. I followed the instructions and then more problems appeared. Only editing the code did not help. Spent 30 hours and finally fixed it, but needed to delete other useful apps. After sending a 3d email to the support team they just resent the same video.. Thank you but NO! Why do you create something that so many people complained about it? Why not editing some codes or smth? SUPPORT - 1/5, APP -1/5. I WANT TO SWEAR BUT I WON'T. Good luck.

Using app

27 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Update 19.03.2019 We just released a new update which should support your theme. We added dozens of new themes and new review apps. Hi there, thanks for a feedback. Its a shame that you had to spent so much time fixing it :( We normally strongly suggest to spend 1 minute and few clicks to create a backup theme version so to avoid such issues. Unfortunatelly we can't support all themes available, there are many custom themes which we can't handle automatically. Thats why we always suggest to have backup and also prepared a short video which explains how to fix issues manually in few seconds. We also just installed Intercom Chat plugin which will help to reach out our support faster and more efficient. If you stil need our help please ping us and we will sort it out for you.

Smart Tabs ‑ Product Tabs for Shopify
Smart Tabs ‑ Product Tabs
4.6 star
1,285 reviews

Shopify Tabs - Tabs & accordions for Shopify Product page...

Developer
Shopify App Store