Smart Tabs ‑ Product Tabs
Shopify Tabs - Tabs & accordions for Shopify Product page...
Rating
4.6
feedback
1,292
chart
#574
All reviews
Rating Breakdown
Review RSS Feed
March 21, 2019
This app was great until it required me to update the app in order to access the app features. I thought, no big deal.. until i checked my site only to find out that it broke my product pages. No one has been able to fix it and i had to pause all my ads as a result. I've lost money due to this BS and now i its looking as if this cant be fixed. Do yourself a favor and go with another app because this one will cause you headaches and make you wish you never downloaded it in the first place.
March 21, 2019
Really good and easy to use app. but it was free ( the name free tabs speaks for it self) and i am designed my shop with it and alot of tabs are used. Now they switched to 1 tab for free and others you have to pay. Now if you did this make a favor and please CHANGE THE APP NAME TO FREE TAB and not FREE TABS. 1 star till then thank you.
Sorry for the update. It was either closing the app or charging a bit for It. We chose charging to keep this awesome app and helping thousands of stores.
March 20, 2019
Après la mise à jour l'appli a littéralement cassé mon site, N'INSTALLEZ PAS! App litteraly f*cked up my website, DO NOT INSTALL
DO NOT BE like these people. We no longer add anything to the theme Itself, our tab loads using javascript. Also Smart Tabs has a preview option so before activating, you can always check how It will look. Also If for some reason our app messed up anything or something does not work, before posting a bad review, contact us and we will sort everything out and you will be able to use this awesome app!
March 20, 2019
I agree with one of the reviews below. The APP was free, worked well. However, I had an issue with duplicate tabs showing up for collections that shouldn't show up. Been back and forth with the team, customer support isn't that great. Never got resolved. They just started charging for the app and pushed some type of update that basically hid all my tabs. They looked into it and advised to deactivate and reactivate. I also uninstalled and re-installed. I was getting no where with support so I just removed the tab app. I tried other apps, they weren't that great either because it depends on your theme. Currently I am just updating the tabs product by product, I edited the code to add a static tab across certain products, now i'll just edit per product as I upload. Its more of a headache, yes, but you're in complete control this way.
March 20, 2019
Was fine until the new update. Basically, this was free with no caveat. The new update added their branding and they want $$ to remove it. Additionally, it broke condition blocks. If you have it, do not update it! Disappointed. This has turned my work day into a long one! Shopify needs to add a bit more functionality, such as a clean description display to avoid using third party apps!
March 20, 2019
Same issue as others. I installed the app, never activated, but a promo link that directs users back to this app's page is now attached to my product pages. I have no idea how to get rid of the link and frustrated that I have to contact support to figure out how to get rid of it. See printscreen of the issue here >> www.screencast.com/t/BafgB6D7mDlq
March 16, 2019
Broke theme do not get.
Sorry to hear that. Good news! Today we released an update which should not brake your theme when you uninstall app without deactivation app itself. We also added dozens of new theme support along with the most popular review apps
March 16, 2019
Great app. Does everything I need it to. I am however a little upset that I now have to pay a fee in order to use this app that was completely free when I downloaded it. Will likely be shifting to a new app that does not come with a monthly or yearly charge..
Sorry to loose you! Unfortunately we had to ask you for a small contribution so to save app and not shut it down.
March 16, 2019
I haven't even activated the options inside the app because I read it can mess up the content of your theme after you remove it. So I removed the app without activating any option and it still messed up my theme and left code that shows up on my product page!! Never use this app if you don't want your Shopify store ruined by messing up your theme code. *After your reply edit* You are not saying the truth: - first of all I didn't activated any options because after I installed the app I went to read the 1 star reviews just to be sure. After I read that other people had this problem and it messed up their themes, I decided to delete the app without activating the options. -second of all after I uninstalled the app it didnt removed the bs-tabs.liquid file that it created when i installed it. And that file is messing up my product page, even after doing what you said in your support video https://www.youtube.com/watch?v=dC0Gnq23t_s
Update 19.03.2019 We just released a new update which should support your theme. We added dozens of new themes and new review apps. --- Sorry to hear that. App does not include our code into theme unless you click button activate inside app. App also automatically removes code when merchant clicks button deactivate. So there should not be any issues. We also strongly suggest to spend 1 minute and create backup version before doing any actions. We are happy to assist you if you still need us.
March 14, 2019
So I installed this app, but did not like it, because it just did not work for me. Of course I have uninstalled it without deactivation. Then the problems started... I wrote to the support team and they just sent me the video with the instructions how to fix the product page. I followed the instructions and then more problems appeared. Only editing the code did not help. Spent 30 hours and finally fixed it, but needed to delete other useful apps. After sending a 3d email to the support team they just resent the same video.. Thank you but NO! Why do you create something that so many people complained about it? Why not editing some codes or smth? SUPPORT - 1/5, APP -1/5. I WANT TO SWEAR BUT I WON'T. Good luck.
Update 19.03.2019 We just released a new update which should support your theme. We added dozens of new themes and new review apps. Hi there, thanks for a feedback. Its a shame that you had to spent so much time fixing it :( We normally strongly suggest to spend 1 minute and few clicks to create a backup theme version so to avoid such issues. Unfortunatelly we can't support all themes available, there are many custom themes which we can't handle automatically. Thats why we always suggest to have backup and also prepared a short video which explains how to fix issues manually in few seconds. We also just installed Intercom Chat plugin which will help to reach out our support faster and more efficient. If you stil need our help please ping us and we will sort it out for you.
March 13, 2019
after deleting the app it leaves you spam in the description of the products I do not know what to do..
Update 19.03.2019 We just released a new update which should support your theme. We added dozens of new themes and new review apps. --- Hi there, You had to deactivate app first so system restore your old settings and only then uninstall your app. Please send a request to [email protected] with your store url and we will assign developer who will help you to fix it asap
March 12, 2019
Broke my site. Followed the directions and my descriptions disappeared. Followed the directions to remove snippet, completely messed up the format of my product pages. I saved a back up copy, but somehow the code is there as well. So even with me getting my product pages to show up legibily, it still has in the code this company's branding link even though no tabs are on the page.
Update 19.03.2019 We just released a new update which should support your theme. We added dozens of new themes and new review apps. --- Sorry to hear that. Appreciate for your feedback. I would suggest to reach out our support so we could help you to fix your issue. I will send you request to access temporary your store so our devs will check whats going on.
March 11, 2019
Caralho essa porra não remove mais?Esse troço invadiu meu site e agora não quer site, em cada produto aparece Smar Tabs fazendo propaganda pra cá mesmo depois de remove-lo
Update 19.03.2019 We just released a new update which should support your theme. We added dozens of new themes and new review apps. ---
March 12, 2019
NOT WORTH YOUR TIME! Update: I started using this app in mid-January to give me 3 tabs for each product (variable Description, then static Shipping and Reviews). At the time I installed the app said that it was totally free. Since then they have changed it (without warning) to a paid plan for Static Tabs. I haven't been able to get the free Standard Tabs to work myself, and all I needed was as described above. When I contacted support asking about the price change that I noticed they weren't entirely clear in their first reply, so I asked for clarification (it looked on my app screen like I was allowed to keep my 2 Static Tabs for free). However, they sent me a cantankerous reply email with the entire text highlighted repeating what they already said and asking that I remove my 1-star review. I haven't found any app to replace it with yet but I plan to look for one. Don't waste your time with the free version without being comfortable figuring out how the Standard Tabs work!
Hi there, thanks for your feedback. App is still free to use. You can use standard tabs completly free of charge. These tabs can completely cover all your products. It just requires a bit more manual work. 1 Static tab still remains free of charge as well. We are sorry you missed our email about upcoming changes. Unfortunately, We had to decide whearher we need to close this app and stop supporting it or ask merchants for symbolic contribution to keep it alive. We apologise for any inconvenience caused by these changes.
March 7, 2019
Worst app on this planet don't use it! That charge dollars for 2 extra tabs which is unfair! I will rather use no tabs.
Hi there, we had to ask merchants for a small contribution so not to shut it down.
March 7, 2019
Worst app ever. Poor customer service. No real help. Bad.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
March 1, 2019
It's a mess! I just installed the app, all the descriptions from my products disappeared. Even after Uninstall it, same think!!! I just noticed that once I install the app, something broke on the process, fortunately I had a clean duplicated theme, so I replaced my product-details.liquid code, and now it's working again!!! I tried hundreds off apps, that it's a first for me! wooow, congrats on that! PS. And to be in clear, the install was from chrome browser, no issues with the system or the internet connection.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 28, 2019
Worst app ever made. Uninstall but keep running. SMH. A total disgrace. Don't install it if you don't want lose hair.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
April 3, 2019
Como es gratis ponen el nombre de la aplicación en la parte inferior derecha con un link a su propia aplicacion por lo que la pagina deja de ser profesional, perdemos el tiempo y nos toca volver a empezar. Le doy una estrella porque no le puedo dar menos. La he desinstalado y aun así me sigue apareciendo, he tenido que pausar la pagina para que no lo vea nadie. Estoy super descontenta
March 31, 2019
I put a positive review because I got a notification that told me that to have the app forever you have to leave a positive review. update: they never gave me the app for free. Now you have to pay to edit or add a tab.