Smart Tabs ‑ Product Tabs
Shopify Tabs - Tabs & accordions for Shopify Product page...
Rating
4.6
feedback
1,292
chart
#574
All reviews
Rating Breakdown
Feb. 21, 2019
Rubbish. I installed this app last night and it seemed ok so I amended lots of the info on my products. Today the app won’t load or work so I have had to uninstall it. Hopefully all my hard work last night hasn’t been lost. I would not recommend installing this app. It’s a shame I can’t give it no stars.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 21, 2019
Terrible app and even worse support. The app shows various different tabs on product pages that aren't selected on the tab sections. I contacted support and they blamed another app. When I asked them which other app was causing the problem, they didn't respond. I sent them several more emails trying to follow this up with no response. Again, the app is utterly useless!!! And the support.... COMPLETELY INCOMPETENT!!!! DON'T WASTE YOUR TIME WITH THIS APP OR THE SO CALLED "SUPPORT"
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 18, 2019
hated it, didn't work with my theme, customer service not helpful at all. super disappointed. would never recommend.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 13, 2019
This app is a mess. It removed all my product descriptions unable to save my edits.... Dont use this app if you dont want to mess up your site.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 11, 2019
Did not work as easy as I wanted. I don’t care if they remove my access, it doesn’t work. I wouldn’t recommend.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
March 12, 2019
UPDATE: Screwed up my Shopify store big time! They promised free forever if people leave a positive review which I was happy to do when it worked. But out of the blue I go in and I've been cut down to 1 static tab and a message that says I have to pay. So fine, I paid since I thought if it works it is good. Nope, the interface wouldn't let me create text entries at all. I tried custom but first it wasn't let me enter hyperlinks at all and then later it did but they didn't show up on the page. I uninstalled and asked for a refund (here's hoping they do), but now my product descriptions don't show up at all just giving error messages that it can't find the tabs. If the dang thing was reliable as it was before I'd say go for it, but this is now a total nightmare, stay away. OLD: The app simply works. I used it to add information to my product descriptions in a more compact presentation. Recommended.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 3, 2019
I tried this app, and found it pretty tough to get my head around how to correctly edit my product descriptions so it would work. After hours of battling with subtitles that kept resizing, I was told by support it doesn't support my theme. Perfect! Hours I can't get back.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 3, 2019
all i did was install it and poof all of our product descriptions were gone. Not impressed - now waiting on support to fix this issue. not a good look for our customers trying to shop the website. ..
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 2, 2019
After being accused of doing something to the code with an email 'What did you do?' they then go silent when they dont know how to fix it. Do not waste your time
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Feb. 4, 2019
This app is not working at all. I messaged their support many times but no response for days. Very bad support...will we ever get support? still no response.
Hi, sorry to hear that. Please let us know if you still need our help
Jan. 20, 2019
I created a duplicate of my store's them before I tried this. It didn't fit my preference, so I decided to remove it. I followed the steps by deactivating it first before deleting the app. But for some reason, the tabs on my product page are still there, even on my original theme. Disappointing. I can't remove it now.
Jan. 21, 2019
Edit: I originally gave this app 5 Stars. Since using it some more I changed it to a 1 Star review. When adding images to your description the images display as a white box. I have contacted the developer multiple times over the past week without any response. If they fix the problem and start to be more responsive I will revise my review again and give it more stars. Below is my original review. It really adds that extra organization you need for more detailed descriptions! Allowing the user to be able to separate different sets of data in a clean organized manner.
Hi, sorry you had bad experience. We are working hard to improve. Please let us know if u need our assistance
Jan. 10, 2019
Horrible!! It DID NOT WORK AT ALL. Then I go to uninstall it - It destroyed all the layout of my pages even though I uninstalled it the code remained in the pages... please be aware from this app!!! I never recommend it at all!
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Jan. 11, 2019
They ask you to write a positive review as soon as you download and then you get to use the app for free, so technically they are paying for positive reviews. I have received no technical support despite multiple emails asking for help. Very slack.
Sorry to hear that. We are working hard to improve all aspects of this app.
March 12, 2019
Original review: Perfect for what I was looking to accomplish. Easy set up. Pretty clean appearance. Overall, a hassle free way to add tabs to your product pages New review: Suddenly charging for more than one static tab after originally claiming the app was totally free. Claimed there was an email - but like other users - never got one. Doesn't seem very credible to me. Too bad. I really like the app. Now I will be forced to pay a fee to avoid not bneing able to update the tabs.
hi dear, app is still free. You can use standard tabs and create as many tabs you need. We also have 1 static tab for free and asking a small contribution from merchants so to make this app alive and free.
March 27, 2020
All my product descriptions disappeared after I updated to this app. Deleting the app doesn't help. My shop is ruined
Dec. 12, 2018
I made an attempt to use this to add tabs. 4hrs later, myself along w/ Shopify was not able to figure out how to use the app. The sad thing is this app had better reviews than the last one. If we get it working, i'll update my review, but for now, it has wasted half my day.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Dec. 12, 2018
was originally working, changed themes and it stopped, uninstalled app and reinstalled, even changed headings, and nothing. mo longer working
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
Dec. 9, 2018
DO NOT INSTALL! Ruined my theme and had to start again. App crashes, asks to reload page but never loads. (not a cookie problem). 4 days later still no customer support. Also i think the app may not be entirely FREE. as there is a 7 day countdown timer that encourages people to leave positive review to KEEP IT FREE, however I delted the app before the timer ran out, so cant confirm this. Save yourself the hassle and DO NOT INSTALL! ALWAYS make a duplicate before you install any app.
Hi, sorry to hear that. Just quick heads up as we just released update which should support your theme along with new features
March 27, 2019
This app is garbage. Only use this app if you plan on never changing a single thing... ever. The app tells you leave a positive review to keep it free then charges to add more tabs. I had an expert adjust some features of my web store and this app pretty much self destructed. Customer support is painfully slow and seemingly non existent at times.