Smart Tabs ‑ Product Tabs

Feb. 21, 2019

Terrible app and even worse support. The app shows various different tabs on product pages that aren't selected on the tab sections. I contacted support and they blamed another app. When I asked them which other app was causing the problem, they didn't respond. I sent them several more emails trying to follow this up with no response. Again, the app is utterly useless!!! And the support.... COMPLETELY INCOMPETENT!!!! DON'T WASTE YOUR TIME WITH THIS APP OR THE SO CALLED "SUPPORT"

Feb. 18, 2019

hated it, didn't work with my theme, customer service not helpful at all. super disappointed. would never recommend.

Feb. 13, 2019

This app is a mess. It removed all my product descriptions unable to save my edits.... Dont use this app if you dont want to mess up your site.

Feb. 11, 2019

Did not work as easy as I wanted. I don’t care if they remove my access, it doesn’t work. I wouldn’t recommend.

March 12, 2019

UPDATE: Screwed up my Shopify store big time! They promised free forever if people leave a positive review which I was happy to do when it worked. But out of the blue I go in and I've been cut down to 1 static tab and a message that says I have to pay. So fine, I paid since I thought if it works it is good. Nope, the interface wouldn't let me create text entries at all. I tried custom but first it wasn't let me enter hyperlinks at all and then later it did but they didn't show up on the page. I uninstalled and asked for a refund (here's hoping they do), but now my product descriptions don't show up at all just giving error messages that it can't find the tabs. If the dang thing was reliable as it was before I'd say go for it, but this is now a total nightmare, stay away. OLD: The app simply works. I used it to add information to my product descriptions in a more compact presentation. Recommended.

Feb. 3, 2019

I tried this app, and found it pretty tough to get my head around how to correctly edit my product descriptions so it would work. After hours of battling with subtitles that kept resizing, I was told by support it doesn't support my theme. Perfect! Hours I can't get back.

Feb. 3, 2019

all i did was install it and poof all of our product descriptions were gone. Not impressed - now waiting on support to fix this issue. not a good look for our customers trying to shop the website. ..

Feb. 2, 2019

After being accused of doing something to the code with an email 'What did you do?' they then go silent when they dont know how to fix it. Do not waste your time

Feb. 4, 2019

This app is not working at all. I messaged their support many times but no response for days. Very bad support...will we ever get support? still no response.

Jan. 20, 2019

I created a duplicate of my store's them before I tried this. It didn't fit my preference, so I decided to remove it. I followed the steps by deactivating it first before deleting the app. But for some reason, the tabs on my product page are still there, even on my original theme. Disappointing. I can't remove it now.

Jan. 21, 2019

Edit: I originally gave this app 5 Stars. Since using it some more I changed it to a 1 Star review. When adding images to your description the images display as a white box. I have contacted the developer multiple times over the past week without any response. If they fix the problem and start to be more responsive I will revise my review again and give it more stars. Below is my original review. It really adds that extra organization you need for more detailed descriptions! Allowing the user to be able to separate different sets of data in a clean organized manner.

Jan. 10, 2019

Horrible!! It DID NOT WORK AT ALL. Then I go to uninstall it - It destroyed all the layout of my pages even though I uninstalled it the code remained in the pages... please be aware from this app!!! I never recommend it at all!

Jan. 11, 2019

They ask you to write a positive review as soon as you download and then you get to use the app for free, so technically they are paying for positive reviews. I have received no technical support despite multiple emails asking for help. Very slack.

March 12, 2019

Original review: Perfect for what I was looking to accomplish. Easy set up. Pretty clean appearance. Overall, a hassle free way to add tabs to your product pages New review: Suddenly charging for more than one static tab after originally claiming the app was totally free. Claimed there was an email - but like other users - never got one. Doesn't seem very credible to me. Too bad. I really like the app. Now I will be forced to pay a fee to avoid not bneing able to update the tabs.

March 27, 2020

All my product descriptions disappeared after I updated to this app. Deleting the app doesn't help. My shop is ruined

Dec. 12, 2018

I made an attempt to use this to add tabs. 4hrs later, myself along w/ Shopify was not able to figure out how to use the app. The sad thing is this app had better reviews than the last one. If we get it working, i'll update my review, but for now, it has wasted half my day.

Dec. 12, 2018

was originally working, changed themes and it stopped, uninstalled app and reinstalled, even changed headings, and nothing. mo longer working

Dec. 9, 2018

DO NOT INSTALL! Ruined my theme and had to start again. App crashes, asks to reload page but never loads. (not a cookie problem). 4 days later still no customer support. Also i think the app may not be entirely FREE. as there is a 7 day countdown timer that encourages people to leave positive review to KEEP IT FREE, however I delted the app before the timer ran out, so cant confirm this. Save yourself the hassle and DO NOT INSTALL! ALWAYS make a duplicate before you install any app.

March 27, 2019

This app is garbage. Only use this app if you plan on never changing a single thing... ever. The app tells you leave a positive review to keep it free then charges to add more tabs. I had an expert adjust some features of my web store and this app pretty much self destructed. Customer support is painfully slow and seemingly non existent at times.

March 31, 2019

Seems like they did an update recently. Used to be free and now charges extra for static tabs. After the update, not only they mess up my product page, but what's more disgusting is that now you have to pay in order to be able to edit the static tabs --- It's fine that I can't edit them, but they don't even allow me to grab the words I originally wrote under those tabs, so frustrating!!