All reviews

Rating Breakdown

  • 5
    59% (50 ratings)
  • 4
    1% (1 ratings)
  • 3
    5% (4 ratings)
  • 2
    7% (6 ratings)
  • 1
    28% (24 ratings)
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5 / 5 Share

Oct. 1, 2019

After posting our review, the developer handled our request perfectly. The only suggestion I would offer is making the instructions clearer, step by step, along with caveats. App works perfectly using our custom coding to add a tag to customers with a YTD filter. Thanks for the extra assistance. It is very much appreciated!

Using app

7 days

Total reviews

12

Average rating

3.4

2 / 5 Share

Sept. 30, 2019

This is a fantastic app but the pricing structure is fundamentally unfair. Charging an ongoing monthly fee for a lifetime no of tags means that if you need a large number now but then only say 30 each month going forward, you'll still have to pay the high level plan every month going forward - even though your usage will decline significantly. A monthly tag allowance (so you pay more when you use more) would be fairer.

Using app

About 2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 21, 2019

Just amazing! Needed customers to be tagged based on the currency processed (we have a multi currency checkout) and it worked!!! Amazing developers

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 3, 2019

I’m so happy with this app! The ability to tag based on order line items has completely streamlined how I do the packaging for my store. Highly recommend! I’ve been testing other tagging apps for months and this app does it all!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2019

Amazing app with even better support. The best support I've encountered thus far, actually. I'll recommend Smart Tags to ANYONE and EVERYONE who needs to automate their tags in any way. It's not the most intuitive app, but their support will walk you through step by step to accomplish your goal. For the price, this app is killer.

Using app

9 months

Total reviews

2

Average rating

4.0

5 / 5 Share

June 19, 2019

I'd leave ten stars but that's not an option. I've rarely come across an app developer as responsive and customer service focused as these guys. They helped us to make sure their app works seamlessly with a new theme we're about to release. Brilliant service and product.

Using app

Almost 4 years

Total reviews

11

Average rating

3.9

5 / 5 Share

April 16, 2019

I downloaded the app to see their features and it does meet my need and they provided me my money back. Thank you so much!

Store

YAADADA

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2019

I used this app to tag customers with specific tags to help track marketing and other business needs. Smart tags are super responsive and helpful. A++ customer service.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2019

i love this app, its amazingly useful and handy and works very good and is pretty attractive.. support is Active and cleared up all my questions and concerns! :) the limit of 50/1000/5000 products/orders/customers has to do with how many items you are Currently Processing when you go to process the tags :) beautiful. and a really neat thing about this app is that it can fix your Tags Groups!!!! just type in a Group Tag in the product editor (for example Team_Toronto Blue Jays) and then instead of exporting and importing csv and adding/removing ax extra tag, you can just run Smart Tags to check for anything it needs to update, and it will basically Finalize the group for you! :D cheers and blessings, and thanks Again! :D

Using app

7 months

Total reviews

11

Average rating

4.8

5 / 5 Share

March 18, 2019

This is becoming one of my most useful Apps. I am able to automate tagging orders and clients to then use these tags to set up personalized marketing campaigns. Really useful! and the support team has been great helping me tweak the rules and pinpointing details in order to accomplish advanced rules.

Using app

3 days

Total reviews

12

Average rating

4.9

5 / 5 Share

March 18, 2019

A great all inclusive app! This app combines many features that most other apps like them either offer a portion of or not at all. Additionally, when you have questions they respond promptly (within 24 hours) and with a full step-by-step tutorial they wrote out specific to your case. A++++ service and highly recommended!

Using app

20 days

Total reviews

6

Average rating

4.2

3 / 5 Share

March 1, 2019

top urgent really i need more help to do my products on my store top tags and you only the one can do this will you? please am waiting your answer to start asap because i think am need to correct mt products tags my experience is not that and .

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 25, 2019

I have used this app to help me tag specific orders. For the price, it can't be beat! I found a few other apps that were charging almost $20 / month for what I needed but I can get exactly what I need here for $1.99 / month. Very dynamic tagging which help makes my life a lot easier. I also had an issue with the logic recently and sent an email to their support. They responded back within 30 minutes and helped me resolve my issues. Absolutely GREAT app and support!

Using app

7 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 24, 2019

----------UPDATE------------ I had a problem before, but wehavefaces support team help me to fix this problem within two days and also they're writting custom liquid scripts for some of my smart tags applications, there's still work to do, but they're really working hard on customer support and in the app itself, a MUST HAVE for big stores. Definitely the best app for hard auto-tagging situations.

Using app

9 days

Total reviews

10

Average rating

4.1

5 / 5 Share

Jan. 16, 2019

This is the best app I have ever tried for my Shopify store. We have actually build our whole store around this app. Now we have around 50 different auto tagging jobs it does and this makes the workflow for us perfect! Based on the product information our store receives from another system it tags the products up with color names that are filtered down from 45 colors to 13 for the customer sidebar filter, tags with the right menu tag, tags with the sizes that are left of each product, tags product with not-on-sale (so people can't use discount codes on products that are already discounted and MOST MORE.... I can highly recommend this app for everyone who wants to make a automated Shopify store!!!

Store

Sapatos

Using app

4 months

Total reviews

12

Average rating

4.8

1 / 5 Share

Nov. 30, 2018

I have just subscribed to the app and it has stopped working. I have sent to the support, they responded saying they fixed the error, however it is not working for 2 days now!! I will consider cancelling the subscription.

Using app

8 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 7, 2018

If I could give more than 5 stars for this app I would. The team have been amazing with their support. We installed the app to overcome a character limit issue on Collections. The app exceeded my expectations on how seamless it was to create rules and then because we needed quite a complex rule, the support team stepped in and had it done in minutes. Can't wait to try this app with customer rules.

Store

Tulio

Using app

Over 3 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Oct. 2, 2018

We use this app to tag orders based on what products are on them. Works great, but the 5 stars is really earned by their support team, which is super helpful and thorough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2018

10/10 would recommend this app to anyone that uses tags on Shopify. The UI is straightforward + if you have any questions the support is top notch! Can't tell you how many hours this app has saved our E-commerce team.

Store

Roolee

Using app

About 1 month

Total reviews

6

Average rating

4.0

5 / 5 Share

Aug. 23, 2018

This app is incredible! I've been using it for over a year and it has saved me hundreds of hours. After creating a few simple rules I can now upload hundreds of products at a time and within minutes each product has all of the correct tags I need for filters, product recommendations, size charts, etc. It's amazing how fast this app works even when dealing with thousands of products at a time. The customer support is phenomenal. I will use this app for as long as I have a Shopify store.

Using app

About 1 year

Total reviews

8

Average rating

5.0