Smart Wishlist
Accelerate user retention, sales with fast & scalable wishlist
Rating
4.3
feedback
145
chart
#8,872
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
17%
-
Less than a year
46%
-
More than a year
32%
Reviews Summary
The Smart Wishlist app has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the app's ease of use, affordability, and helpful support team. Users appreciated the features offered by the app, such as customization options, compatibility with various themes, and the ability to share wishlists without requiring an account. The support team was praised for their responsiveness in some cases, with quick fixes and customizations provided. However, negative reviews mainly focused on slow response times from the support team, unresolved issues with customization, and lack of communication. Some users reported difficulties in getting timely assistance for technical problems, leading to frustration and uninstalling the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 10, 2024
Faced installation issues. Its been over 2 days since we raised the ticket, there is no response at all. Edited - the response came after 3 days with multiple follow ups and no response.
It has been more than 30 hours since the issue related to wishlist on your store was resolved. We had sent you a response confirming this at 7PM IST on Dec 5. You can view the ticket and its resolution on the portal: https://webmarked.freshdesk.com/a/tickets/2591
June 22, 2024
Jan. 13, 2024
Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5. luv it
Dec. 6, 2023
10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.
Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English. Anyway, we are going to respond to the ticket separately with resolution.
Nov. 21, 2023
I recently integrated the Smart Wishlist app into my Shopify store and found its functionality quite impressive. The features are robust and add value to the user experience. However, I've encountered a persistent issue regarding customizing the padding of the Wishlist button within the app. Unfortunately, despite my repeated attempts to resolve this, the response time from the support team, particularly from Roy, has been slower than expected. Regrettably, it has been over 3 weeks now, and the problem remains unresolved, which is impacting the functionality I aim to offer on my store. While the app itself is good, the delayed resolution of this issue has been disappointing. I hope the support team can expedite their response and address this matter promptly.
We had sent you an email on 3 days ago (November 19) and are awaiting your reply since then. Kindly check your Gmail inbox. This change is a minor one and we can easily implement it once you provide us with further information as requested in the email.
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