Smart Wishlist for Shopify

Smart Wishlist

Accelerate user retention, sales with fast & scalable wishlist
Rating
4.2
Feedback
78
Reviews
Chart
#1,328
Shopify

All reviews

2 / 5 Share
Aug. 22, 2025

We tested Smart Wishlist during the free trial, and while it initially seemed to work, the experience quickly turned disappointing. - Functionality Problems: After a few days, a major bug appeared — items added to the wishlist did not actually show up, leaving the wishlist empty. This completely undermines the purpose of the app. - Customer Support: The most discouraging part was the lack of support. I emailed multiple times over the span of a week and received no response. With only a few days left in the free trial, I had no resolution or even acknowledgment of my messages. While the app might have potential, the unresponsive support and basic functionality failures make it hard to justify using Smart Wishlist as a reliable long-term solution.

Store Using app Total reviews Average rating
Stromer B2B EU About 2 months 1 2.0
2 / 5 Share
May 19, 2022

Although it works, their customer service seldom answers my email. If you need to make a custom wishlist page, it may be hard to find someone to answer your questions or fix your problems.

Store Using app Total reviews Average rating
eHobbyAsia 18 days 5 4.4
Developer Reply

Thank You for your Review. As per our records, you had raised tickets #1818 (we responsed within 5 hours) and #1831 (we responsed within 32 hours). Please let us know if you need any other assistance.

2 / 5 Share
Jan. 14, 2020

This app was simple to install, and easy to use. It looks nice, too. However, we had some issues with functionality, and reached out to the developers for help multiple times, with no response. Our issue was pretty time sensitive to us, because we were running a promotion that involved the wishlist feature, so the lack of a response from them was a huge turn off. We'll be uninstalling due to the problem with the functionality that still hasn't been addressed (as far as I know), and the lack of professional communication.

Store Using app Total reviews Average rating
Grace and Lace 7 months 8 4.5
Developer Reply

We are aware of the issue you had mailed us. Our team has been regularly trying to reproduce it, but the issue is unusual and didn't appear in their testing. We understand that it is frustrating to receive complaints from customers, but fixing an issue which doesn't show up easily could be time consuming. There could have been some lack of communication, but please be assured that none of the issues (even minor ones) are ever taken lightly by us. We hope it would be fixed very soon.

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