Smart Wishlist
Accelerate user retention, sales with fast & scalable wishlist
Rating
4.5
feedback
144
chart
#2,876
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
17%
-
Less than a year
43%
-
More than a year
35%
Reviews Summary
The Smart Wishlist app has received mixed reviews from users. Positive aspects highlighted include ease of use, affordability, and helpful customer support. Users appreciated the features offered by the app, such as customization options and the ability to share wishlists without needing an account. However, negative feedback focused on slow response times from the support team, especially in resolving technical issues. Some users reported lack of communication and unresponsiveness from the support team, leading to frustration and dissatisfaction. Overall, the app seems to offer valuable features but needs improvement in terms of customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2024
Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5. luv it
Dec. 6, 2023
10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.
Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English. Anyway, we are going to respond to the ticket separately with resolution.
Nov. 21, 2023
I recently integrated the Smart Wishlist app into my Shopify store and found its functionality quite impressive. The features are robust and add value to the user experience. However, I've encountered a persistent issue regarding customizing the padding of the Wishlist button within the app. Unfortunately, despite my repeated attempts to resolve this, the response time from the support team, particularly from Roy, has been slower than expected. Regrettably, it has been over 3 weeks now, and the problem remains unresolved, which is impacting the functionality I aim to offer on my store. While the app itself is good, the delayed resolution of this issue has been disappointing. I hope the support team can expedite their response and address this matter promptly.
We had sent you an email on 3 days ago (November 19) and are awaiting your reply since then. Kindly check your Gmail inbox. This change is a minor one and we can easily implement it once you provide us with further information as requested in the email.
April 3, 2023
Almost the only wishlist app compatible with my website. Convenient and fast. As an improvement, maybe something like a popup can be opened to see the wishlist. Thus, users do not have to navigate between pages.
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