Smart Wishlist for Shopify

Smart Wishlist

Accelerate user retention, sales with fast & scalable wishlist

Developer
View on App Store

Rating

4.3

feedback

145

Reviews

chart

#9,081

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    43%
  • More than a year
    34%

Reviews Summary

The Smart Wishlist app has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the app's ease of use, affordability, and helpful support team. Users appreciated the features offered by the app, such as customization options, compatibility with various themes, and the ability to share wishlists without requiring an account. The support team was praised for their responsiveness in some cases, with quick fixes and customizations provided. However, negative reviews mainly focused on slow response times from the support team, unresolved issues with customization, and lack of communication. Some users reported difficulties in getting timely assistance for technical problems, leading to frustration and uninstalling the app.

Highlights

Ease of use, affordability, helpful support team
Features and customization options
Compatibility with various themes, ability to share wishlists without an account
Responsive support team with quick fixes and customizations
Slow response times, unresolved customization issues, lack of communication

Rating Breakdown

  • 5
    87% (126 ratings)
  • 4
    2% (3 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 5, 2024

Faced installation issues. Its been over 2 days since we raised the ticket, there is no response at all.

Using app

--

Total reviews

2

Average rating

2.5

Developer Reply

It has been more than 30 hours since the issue related to wishlist on your store was resolved. We had sent you a response confirming this at 7PM IST on Dec 5. You can view the ticket and its resolution on the portal: https://webmarked.freshdesk.com/a/tickets/2591

5 / 5 Share

June 22, 2024

Using app

About 13 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 13, 2024

Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5. luv it

Store

Fenity

Using app

About 4 hours

Total reviews

5

Average rating

5.0

1 / 5 Share

Dec. 6, 2023

10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.

Using app

9 days

Total reviews

11

Average rating

4.6

Developer Reply

Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English. Anyway, we are going to respond to the ticket separately with resolution.

3 / 5 Share

Nov. 21, 2023

I recently integrated the Smart Wishlist app into my Shopify store and found its functionality quite impressive. The features are robust and add value to the user experience. However, I've encountered a persistent issue regarding customizing the padding of the Wishlist button within the app. Unfortunately, despite my repeated attempts to resolve this, the response time from the support team, particularly from Roy, has been slower than expected. Regrettably, it has been over 3 weeks now, and the problem remains unresolved, which is impacting the functionality I aim to offer on my store. While the app itself is good, the delayed resolution of this issue has been disappointing. I hope the support team can expedite their response and address this matter promptly.

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

We had sent you an email on 3 days ago (November 19) and are awaiting your reply since then. Kindly check your Gmail inbox. This change is a minor one and we can easily implement it once you provide us with further information as requested in the email.

All reviews

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