Smart Wishlist
The reviews for the Smart Wishlist Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy setup, good functionality, and responsive customer support. Users appreciate the affordability of the app compared to others in the market. However, negative reviews highlight issues such as bugs in the functionality, lack of response from customer support, and difficulty in getting technical issues resolved. Some users faced challenges with the app not working properly even after reaching out for help. Overall, while the app offers useful features at a competitive price, the inconsistent performance and support response are areas that need improvement.
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We tested Smart Wishlist during the free trial, and while it initially seemed to work, the experience quickly turned disappointing. - Functionality Problems: After a few days, a major bug appeared — items added to the wishlist did not actually show up, leaving the wishlist empty. This completely undermines the purpose of the app. - Customer Support: The most discouraging part was the lack of support. I emailed multiple times over the span of a week and received no response. With only a few days left in the free trial, I had no resolution or even acknowledgment of my messages. While the app might have potential, the unresponsive support and basic functionality failures make it hard to justify using Smart Wishlist as a reliable long-term solution.
I have been waiting for more than 30 days for some technical issues to be fixed.
Can a developer remove this wishlist code from my website? I uninstalled but i can still see the wishlist but its just broken Update: I had to hire a developer to remove the stubborn code off my website costing me money.
Update: It appears there's a misunderstanding. Our app was installed in February 2024, but since January 2024, we've updated our app to no longer require permission to edit themes. This means our app couldn't have added the code in question. It's possible the code was added by a developer with collaborator access or another app. Could you please provide more information about the code so we can help investigate further? We're committed to resolving this issue and ensuring your store functions smoothly. Original: There are no wishlist elements visible on your store. Kindly refer to the screenshot at URL below. You might have seen some elements due to browser cache which automatically gets away after few page refresh. https://drive.google.com/file/d/1Oy57wDwlT9W9JAsR0O3RFIS596_vJBKy/view?usp=sharing Also, our app doesn't automatically inject anything to the theme codes. Only in select cases we do manually customize the store after receiving collaborator account access, which was not the case of your store.
Faced installation issues. Its been over 2 days since we raised the ticket, there is no response at all. Edited - the response came after 3 days with multiple follow ups and no response.
It has been more than 30 hours since the issue related to wishlist on your store was resolved. We had sent you a response confirming this at 7PM IST on Dec 5. You can view the ticket and its resolution on the portal: https://webmarked.freshdesk.com/a/tickets/2591
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