Rating
4.4
feedback
143
chart
#7,005
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
17%
-
Less than a year
43%
-
More than a year
35%
Reviews Summary
The Smart Wishlist app has received mixed reviews from users. Positive aspects highlighted include the ease of use, affordability, and helpful support team that assists with customization. Users appreciate the features offered by the app, such as the ability to customize the wishlist page and the option for guest users to create wishlists without logging in. However, negative feedback revolves around slow response times from the support team, especially in resolving technical issues. Some users have reported lack of response to tickets and emails, leading to frustration and uninstallation of the app. Overall, the app seems to offer good functionality but needs improvement in customer support responsiveness and addressing technical issues promptly.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2024
Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5. luv it
Dec. 6, 2023
10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.
Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English. Anyway, we are going to respond to the ticket separately with resolution.
Nov. 21, 2023
I recently integrated the Smart Wishlist app into my Shopify store and found its functionality quite impressive. The features are robust and add value to the user experience. However, I've encountered a persistent issue regarding customizing the padding of the Wishlist button within the app. Unfortunately, despite my repeated attempts to resolve this, the response time from the support team, particularly from Roy, has been slower than expected. Regrettably, it has been over 3 weeks now, and the problem remains unresolved, which is impacting the functionality I aim to offer on my store. While the app itself is good, the delayed resolution of this issue has been disappointing. I hope the support team can expedite their response and address this matter promptly.
We had sent you an email on 3 days ago (November 19) and are awaiting your reply since then. Kindly check your Gmail inbox. This change is a minor one and we can easily implement it once you provide us with further information as requested in the email.
April 3, 2023
Almost the only wishlist app compatible with my website. Convenient and fast. As an improvement, maybe something like a popup can be opened to see the wishlist. Thus, users do not have to navigate between pages.
March 20, 2023
Great app, best support team ! Made customization for us, A+++! Nice price and good functionality! Thank you
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more