All reviews

Rating Breakdown

  • 5
    88% (126 ratings)
  • 4
    2% (3 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    6% (9 ratings)
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1 / 5 Share

Oct. 1, 2020

Aucun support client ! Ras le bol de les relancer sans réponse, nous supprimons l'app de nos 3 shops.

Using app

About 3 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 29, 2020

Great app great support, they help me a lot i am very recommended !! I tried many other wishlist apps and this is the best

Store

Balardi

Using app

Over 3 years

Total reviews

28

Average rating

3.9

5 / 5 Share

Aug. 31, 2020

So easy to setup and use. Had a small issue with the wishlist display, emailed support and it was fixed within hours. I also wanted a customisation which they did at the same time.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2020

The Primitive Heart Boutique Installation was simple. I needed help in placing wish list by the cart icon in my store header. Their support team was quick and immediate in setting that up for me. I also appreciate the "free 60 day trial" . This is something unique in comparison to other apps of the same type and I congratulate the developer for thinking "outside the box"

Using app

2 months

Total reviews

15

Average rating

4.7

5 / 5 Share

July 16, 2020

High recommendation! 5+ STARS for Smart wishlist app! The supporting theme helps me to fix bugs one day after I message them! Really happy that I choose this app to add wish list to my site:)

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 13, 2020

The dashoard is never visible to us. I sought support but it was never given. The support team advised to open all cookies for every one. Our security expert told , it is a dangerous move to open all cookies. Very unprofessional support given, Last 60 days I could not access the dashboard.

Using app

6 months

Total reviews

15

Average rating

2.7

Developer Reply

It is technically impossible to access the dashboard of an App embedded in Shopify Admin if Third-party cookies are blocked in the browser. We had informed you this several times. Since you refused to enable 3rd party cookies, you were unable to access the Dashboard. Even Shopify Support Team were able to access the Dashboard on your store, but you were not able to access it. What you wanted is technically not possible at this point of time!

5 / 5 Share

July 12, 2020

Great support! With any app you run the risk of compatibility issues with your theme. We ran into an issue with our CSS when attempting to integrate the app. (Please note we did it ourselves and did not utilize the free installation offered, lesson learned). We contacted support and they got right on it to fix our issue. A special thank you to Roy for taking such great care of us!

Using app

About 3 hours

Total reviews

9

Average rating

4.9

5 / 5 Share

June 24, 2020

Perfect for our store. Easy to install, never had any problems, has all the desired functions, totally fits in with the theme and easy to use. What more would want from any app?

Store

Weebits

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2020

So far I am happy with the app. It is very good that the trial is 60 days, so I can test if it work for me. The thing I miss is more design customisation option on the wish list page, but luckily support is quick and efficient - and they managed it for me.

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 22, 2020

Amazing service! We had some issues at the implementation with this app. The customer service fixed these issues within one day! Then we asked for changes to the way the hearts we shown on our collection pages and the way the link displays to "My wishlist" I thought my question was difficult to implement and that this would not be in the scope of their services. 1 day later these changes we executed perfectly! I will recommend this app!

Store

Dress28

Using app

About 1 year

Total reviews

3

Average rating

4.7

1 / 5 Share

March 13, 2020

Very poor support. I've made four inquiries so far, none of them answered. Despite three months since I first contacted this. I am very angry.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

It is incorrect to say that you inquiries went unanswered. Our records suggest that your first and the only request so far was made on March 13 and our team replied back within 12 hours. Since then, we waited 10 days for your response and now we are replying back to this review. Please respond to our email dated March 13, so that we may provide you with a resolution. Thanks!

5 / 5 Share

March 27, 2020

good looking professional wishlist, easy to set, very good and fast customer support!!! very satisfied samakioriginals.com after changing the theme, again very fast and professional support!!! thank you so much!

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

The app works, unfortunately the support has not been available for months and does not respond to emails or the contact form! Update: The support has now contacted and solved the Problem, Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We have implemented this on your store. We shall be mailing you separately about this. Apologies for the inconvenience. This is not the standard of Customer Service we endeavor to provide.

2 / 5 Share

Jan. 14, 2020

This app was simple to install, and easy to use. It looks nice, too. However, we had some issues with functionality, and reached out to the developers for help multiple times, with no response. Our issue was pretty time sensitive to us, because we were running a promotion that involved the wishlist feature, so the lack of a response from them was a huge turn off. We'll be uninstalling due to the problem with the functionality that still hasn't been addressed (as far as I know), and the lack of professional communication.

Using app

7 months

Total reviews

8

Average rating

4.5

Developer Reply

We are aware of the issue you had mailed us. Our team has been regularly trying to reproduce it, but the issue is unusual and didn't appear in their testing. We understand that it is frustrating to receive complaints from customers, but fixing an issue which doesn't show up easily could be time consuming. There could have been some lack of communication, but please be assured that none of the issues (even minor ones) are ever taken lightly by us. We hope it would be fixed very soon.

3 / 5 Share

Jan. 8, 2020

All in all good. Loading times okay. Downside: In July 2019 it was announced that automated Emails will be coming soon. Never happened. It's a solid app, sad though that promises here were not kept to integrate Emails. We might need to be looking for another app to fullfill this requirement.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 3, 2019

Great app!very Simple and effective The only thing missing is sending automated emails to the customer about a price drop / return to the list

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2019

Really easy to use - very customisable in order to complement website - and friendly support staff. Not sure what else i would need from wishlist - recommend highly!!!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Really easy to install and setup! I like the fact that customers can share their wishlist in social medias and it will show the images of a product in their wishlist. Awesome app, thank you!!

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

Such a simple Wish List App to implement...after spending months with another App which amended so much liquid it was impossible to keep track, it's a joy. Needed a bit of support with customising the icon, but it was brilliant, above and beyond really. It does add out of stock items to cart too...so I dispute below review. Highly recommended. FYI Works with 4.6.3 of Font Awesome icon.

Using app

About 1 month

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 22, 2019

Overall this has very basic wishlist functionality. When any items on the wishlist are out of stock, then "Add to Cart" does NOT work at all. To make things worse, the App Developer has not even responded to us for 4 weeks after we reported this problem to them. So I'm rating this as 1 star because I could not give it 0 stars.

Store

Windsor

Using app

About 4 years

Total reviews

1

Average rating

1.0