4everKeepsakes review for SmartBot: Leading AI Chatbot
April 25, 2025
After a few days of trying to get some answers from support I have changed my rating. Yes this app looks very nice but you don't have enough control over the AI bot and it can give out wrong info and yes you can add answers to a knowledge base but there is no way to stop it from making suggesting that you don't want. And trying to get support you would think they have it, but they don't I have emails that have never been responded to. And some many questions never answered. So I will have to delete this app just do to the lack of support and questions on how to's.
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SmartBot - AI-Powered Customer Support Solution for Shopify