4everKeepsakes review for SmartBot: Leading AI Chatbot

3 / 5

April 25, 2025

After a few days of trying to get some answers from support I have changed my rating. Yes this app looks very nice but you don't have enough control over the AI bot and it can give out wrong info and yes you can add answers to a knowledge base but there is no way to stop it from making suggesting that you don't want. And trying to get support you would think they have it, but they don't I have emails that have never been responded to. And some many questions never answered. So I will have to delete this app just do to the lack of support and questions on how to's.

Using app

3 days

Total reviews

6

Average rating

3.7

Developer Reply

Your feedback is important to us, 4everKeepsakes. We’re sorry to hear about your experience. We’ll take your concerns seriously and work to enhance both support and control. 🌟

SmartBot: Leading AI Chatbot for Shopify
SmartBot: Leading AI Chatbot
4.7 star
338 reviews

SmartBot - AI-Powered Customer Support Solution for Shopify

Developer
Shopify App Store