SmartBot: Leading AI Chatbot
Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
feedback
392
chart
#89
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
31%
-
Less than a day
21%
-
Less than a month
29%
-
Less than a year
18%
-
More than a year
1%
Reviews Summary
The SmartBot app has received mostly positive reviews from users. Many appreciate its ease of use and quick setup process, as well as its ability to learn and provide accurate responses to customer inquiries. Users have highlighted the time-saving aspect of the app, mentioning that it reduces the workload for customer service teams and helps increase sales. The app's AI capabilities and customization options have been praised for enhancing customer engagement and overall user experience. However, some users have mentioned minor issues such as delays in updating collections and occasional challenges with saving new settings.
Highlights
Review RSS Feed
All reviews
May 19, 2026
Great app with really impressive support! SmartBot works smoothly, looks clean and professional, and was very easy to integrate into my Shopify store. The customization options are great and it creates a much better customer experience. What really stands out is the support team. Super fast responses, incredibly friendly, and genuinely helpful.
May 19, 2026
Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.
May 16, 2026
SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers. It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.
May 12, 2026
This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store. And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell
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