All reviews

Rating Breakdown

  • 5
    81% (319 ratings)
  • 4
    13% (50 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 82% (319)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Great app with really impressive support! SmartBot works smoothly, looks clean and professional, and was very easy to integrate into my Shopify store. The customization options are great and it creates a much better customer experience. What really stands out is the support team. Super fast responses, incredibly friendly, and genuinely helpful.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2026

Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2026

SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers. It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

May 12, 2026

This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store. And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 5, 2026

Great bot tried several but smartbot is definitely doing the best job!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2026

We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 17, 2026

Just started to use SmartBot and so far it is looking very promising. So many functionalities and a great looking chat bot.

Using app

About 2 hours

Total reviews

36

Average rating

4.4

4 / 5 Share

April 14, 2026

vlot en handig

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Dear Bricks&Broks, thank you for your trust and kind words! We appreciate your support and will continue enhancing SmartBot for you. 🙏

4 / 5 Share

April 14, 2026

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Space Resource Technologies, We value your endorsement.

5 / 5 Share

April 13, 2026

Very nice and simple to use app which saves time for customer support

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Great app

Using app

26 minutes

Total reviews

8

Average rating

5.0

4 / 5 Share

April 2, 2026

works smoothly and learns your product line instantly.

Using app

About 16 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

March 30, 2026

El bot es muy fácil de configurar, las opciones de personalización son suficientemente buenas, aún estamos haciendo pruebas con nuestra propia información pero por ahora va muy bien. La sincronización es extremadamente rápida. Hemos probado otros bots y esta es muy buena opción.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2026

Great

Store

Kinsen

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Very good but a bit of a lag when updating a collection.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Store

EYKÄR

Using app

6 days

Total reviews

3

Average rating

5.0

4 / 5 Share

March 15, 2026

a decent bot service, hopefully they can get better voices or the auto cut when interrupting the bot in a voice call, or not lying about lower priced products that doesn't exist on the store to fulfil the 'free shipping' margin

Store

Shinra

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Dear Shinra, thank you for choosing our service! We appreciate your feedback and will carefully work on improving voice features and product accuracy. Your support means a lot!

5 / 5 Share

March 10, 2026

Intuitive and easy, simple installation. This product knows my business as well as I do immediately.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Easy to setup with flexibility, able to answer customers' questions with sales perspective.

Using app

6 days

Total reviews

1

Average rating

5.0