SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
338
chart
#156
All reviews
Review RSS Feed
Aug. 20, 2025
Spart so viel Zeit.
Hallo pocketvna, vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns, dass SmartBot Ihnen so viel Zeit spart. Ihre Unterstützung bedeutet uns viel!
Aug. 5, 2025
This app does have great features. However, please note that if you cancel your subscription immediately, you will not receive a refund. I contacted them repeatedly but received no response. After uninstalling the app, their manager sent me an email. When I replied to this email again requesting a refund, I received no response. Please choose this app with caution; you'll waste a lot of time and money. If the Bestchat administrators see this review, please refund our subscription fee, as we didn't even use the features!
Dear Crystal, Thank you very much for your feedback. You purchased a monthly subscription and requested cancellation and a refund on the same day. In fact, we provide a 7-day free trial period before subscription so that users can fully experience the features before making a payment. Additionally, after you raised your concerns, we communicated with you multiple times via email to clarify the situation. According to our subscription policy, cancellation means stopping the renewal of the next billing cycle and does not include a refund for the current paid period. This is a common practice in the SaaS industry and is clearly stated to all users during registration. We understand your feelings and will continue to optimize our products and services to provide a better experience for every user. Thank you for your attention and support.
July 22, 2025
Je viens de l'installer, cela à l'air d'être une excellente apk, configuration facile, s'adapte très bien à la boutique. je trouve simplement les prix un peu elevé, mais franchement je vais tester, le but étant d'avoir plus de clients et de régler les frictions à l'achat. On verra bien. En cours de test pour l'instant :)
Bonjour Jade & Charly ❤️, merci pour votre retour ! Heureux que l’installation soit facile. Nous prenons en compte vos remarques sur le prix avec sérieux. 🌟
July 19, 2025
SmartBot is an amazing add to our shopify store, lifting hours of work from customer service, product recommendations, and so on. A truly needed app for every Shopify store
Mice&Co, we truly appreciate your kind words! 🙌 Happy SmartBot is a valuable addition to your store. Thanks for trusting us!
July 14, 2025
incroyable
Bonjour AQUILA, merci pour votre retour incroyable ! Nous sommes ravis que vous soyez satisfait et restons à votre écoute.
July 12, 2025
This app has been really good for my business. The SmartBot has been very informative and has helped to increase my sells.
PhlebotomyChicBadges, your kind words truly inspire us! 🙌 Glad the app is informative and boosting your business. Thanks for trusting us!
July 11, 2025
A SmartBot telepítése után gyakorlatilag nonstop ügyfélszolgálatunk lett, ami rengeteg időt és energiát spórolt meg nekünk. Intelligensen kezeli a gyakori kérdéseket, a rendelési infókat és még upsellezni is képes! A testreszabhatóság zseniális, a beállítás percek alatt ment, az ügyféltámogatás pedig profi és gyorsan reagál. Ha komolyan gondolod az automatizálást és a vásárlói élményt, akkor ez must have. Már az első héten érezhetően csökkent az e-mailes terhelés, és nőtt az elégedettség.
Kedves BaBo Kids Tools, nagyon köszönjük a részletes visszajelzést! Örülünk, hogy a SmartBot ennyi időt és energiát spórol meg nektek!
July 8, 2025
This helps us so much in terms of reducing time spent writing manual emails to customers.
Hi Jstrangelove, thank you for your wonderful feedback! 😊 Glad we’re saving you time with manual emails. Your support means a lot!
July 5, 2025
Hello Happy Weekends Off,Thank you for your feedback and support. We truly appreciate it.👍
July 4, 2025
great
Hi Vulpés Health, thank you for your great feedback! 😊 We appreciate your support and look forward to continuing to serve you!
June 29, 2025
great app
Hi Golden Key Rent Car LLC, thank you for the great review! 😊 We’re happy you enjoy the app and appreciate your support!
June 26, 2025
SmartBot is quick to learn and accurately answer questions about our products. Excellent features.
Dear Magna Lens, thanks for your support! 💫 We value your feedback and are committed to keeping SmartBot smart and helpful for you.
June 24, 2025
Was delighted to see the notification landing in the email. I'm impressed
Hi myweekclothing, thank you for your kind words! 😊 Glad you love the email notifications. We appreciate your support!