SmartBot: Leading AI Chatbot
Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
feedback
367
chart
#130
All reviews
Review RSS Feed
Nov. 14, 2025
Good
Hi ELIXIR SIGNATURE SCENTS,Thank you for your feedback and support. We truly appreciate it.👍
Nov. 12, 2025
Nice app, trying learning. I like to how to reply the customer.
Dear Altai Origin, thanks for sharing your experience! We appreciate your trust and will keep improving for you.
Nov. 11, 2025
Easy to set up, recommended!
Hi Universe Body Armor, thank you for your positive feedback! We’re glad setup was easy and appreciate your recommendation! Your support means a lot!
Nov. 7, 2025
its amazing, you get a lot of customer insights
Dear STIER, thanks for sharing your experience! We appreciate your trust and will keep improving for you. 🚀
Nov. 5, 2025
o melhor app do mundo, eu n sei descrever o quão é mt bom, voces merecem 6 estrelas, mas nao da pra por mais, pq é só 5 mt bom
Store
JustHaveFun Store
Using app
About 17 hours
Olá JustHaveFun Store, muito obrigado pelo seu feedback incrível! 😊 Ficamos felizes que goste tanto do app, sua satisfação é nossa maior recompensa!
Nov. 2, 2025
Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!
Store
Southern Charm Crape Myrtles, LLC
Using app
8 months
Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!
Oct. 30, 2025
I recently installed and started using the SmartBot software, and the experience has been excellent! First of all, the installation process was simple and straightforward, and the user interface is intuitive, allowing me to get started with almost no learning curve. What surprised me the most was its intelligence—it can quickly respond to different customer needs with high accuracy. Moreover, its functionality is very powerful; it not only handles automatic replies but also enhances customer engagement and boosts sales conversion rates.
Snowland Explorers, your kind words truly inspire us! 🙌 Glad SmartBot boosts engagement and sales for you. Thanks for trusting us!
Oct. 28, 2025
Easy to setup, looks good so far, replies are relevant but needs a better understanding of all the products as it is currently not suggesting all the available options, I think it will improve over time with usage.
Hi Elcytec, thank you for your kind feedback! 😊 We appreciate your patience and will work hard to improve product understanding. Your support means a lot!
Sept. 25, 2025
Don't indicate it's free, it's actually a 7-day free trial after installation.
Sept. 25, 2025
訪客不會點閱AI客服
curble您好，非常感謝您的意見！😊 我們重視您的反饋，會持續優化AI客服吸引力和使用率。
Sept. 18, 2025
We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.
Hi Gneiss Spice, thank you for your detailed feedback! 😊 We’re glad SmartBot saves you time and appreciate your training tips. Your support means a lot! 🌟
Sept. 10, 2025
very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.
Dear Ciao Bella Luxury Hair, thanks for sharing your experience! 🙏 We value your trust and will keep improving to better serve you. ✨
Aug. 20, 2025
Spart so viel Zeit.
Hallo pocketvna, vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns, dass SmartBot Ihnen so viel Zeit spart. Ihre Unterstützung bedeutet uns viel!
Aug. 5, 2025
This app does have great features. However, please note that if you cancel your subscription immediately, you will not receive a refund. I contacted them repeatedly but received no response. After uninstalling the app, their manager sent me an email. When I replied to this email again requesting a refund, I received no response. Please choose this app with caution; you'll waste a lot of time and money. If the Bestchat administrators see this review, please refund our subscription fee, as we didn't even use the features!
Dear Crystal, Thank you very much for your feedback. You purchased a monthly subscription and requested cancellation and a refund on the same day. In fact, we provide a 7-day free trial period before subscription so that users can fully experience the features before making a payment. Additionally, after you raised your concerns, we communicated with you multiple times via email to clarify the situation. According to our subscription policy, cancellation means stopping the renewal of the next billing cycle and does not include a refund for the current paid period. This is a common practice in the SaaS industry and is clearly stated to all users during registration. We understand your feelings and will continue to optimize our products and services to provide a better experience for every user. Thank you for your attention and support.