SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
Feedback
429
Reviews
Chart
#167
Shopify

All reviews

1 / 5 Share
Sept. 25, 2025

Don't indicate it's free, it's actually a 7-day free trial after installation.

Store Using app Total reviews Average rating
SAN QI Space Configuration 19 minutes 1 1.0
1 / 5 Share
Sept. 22, 2024

Nul

Store Using app Total reviews Average rating
Wakeshopes 3 months 1 1.0
Developer Reply

Hi Wakeshopes,Your satisfaction is our priority.

1 / 5 Share
Aug. 27, 2024

Honestly pretty bad. It’s great that it links to your shopify store but the training options are way too limited which makes it impossible to use this AI bot for anything above tracking orders, making very basic (and often wrong) suggestions and redirecting customers to store policies. Also note that these developers offer 30% off the plan if you leave a good review which makes this review page completely erroneous.

Store Using app Total reviews Average rating
Mori Film Lab 28 minutes 6 4.3
Developer Reply

Dear Mori Film Lab, I understand that your interaction with the bot was limited to less than 30 minutes, which may not provide a comprehensive view of its capabilities. We encourage our users to explore the various features and training options available, as they can greatly enhance the functionality of the bot beyond basic order tracking and customer redirection. Regarding the discount you mentioned, please note that our promotional offers are randomly distributed to customers and are not contingent upon leaving a review. We value all feedback, as it helps us improve our services.

1 / 5 Share
July 27, 2024

This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.

Store Using app Total reviews Average rating
Clovermead 12 days 3 3.0
Developer Reply

Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is our top priority. SmartBot accesses and processes necessary data with your permission through the Shopify API to ensure it provides accurate and useful responses. We do not access or store unauthorized data. All data interactions with SmartBot are encrypted and comply with industry-standard security protocols. We perform regular security audits to ensure your data is protected at the highest level. If you have further concerns, please feel free to contact our customer support team. We are happy to assist you and ensure your peace of mind. Thank you for bringing this issue to our attention. We are committed to continuously improving our services and maintaining the highest security standards.

1 / 5 Share
Feb. 1, 2024

Poor customer service no phone number for support

Store Using app Total reviews Average rating
The Gundam Place Store About 7 hours 2 3.0
Developer Reply

Hi, We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at [email protected]. We're committed to resolving any problems or concerns you may have. Thank you for your understanding.

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