Rating

4.9

feedback

126

Reviews

chart

#492

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    19%
  • Less than a month
    37%
  • Less than a year
    36%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, generous free plan, and excellent customer support. Many users highlighted the quick and helpful assistance they received from the customer support team, particularly mentioning Helen as being knowledgeable and patient. The app is commended for its intuitive setup, clean appearance on websites, and the ability to customize size charts to match brand aesthetics. Users also appreciated the responsiveness of the support team in addressing any issues or customization requests. However, there were a few mentions of technical issues, such as the size chart disappearing from the website, but users noted that the team was quick to resolve these issues. Overall, the app is highly recommended for its functionality, user-friendliness, and dedicated customer service.

Highlights

Positive customer support and assistance from Helen
Ease of use and intuitive setup
Generous free plan and customization options
Technical issues addressed promptly
Clean appearance and customization to match brand aesthetics

Rating Breakdown

  • 5
    95% (120 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 84% (105)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2026

Store

PERAMA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Great app so far. Easy to set up. Has drastically reduced customer questions about sizing and I believe has increased our conversation rate

Using app

6 months

Total reviews

11

Average rating

4.0

Developer Reply

Thanks so much for sharing this! We’re really happy to hear SmartSize has been easy to set up and is already making an impact for your store. We really appreciate you taking the time to leave a review, and we’re here anytime if you need support or have ideas to make it even better!

5 / 5 Share

April 7, 2026

I had a really great experience with the SmartSize support team. They were incredibly responsive, understanding, and genuinely willing to help. I explained my situation, and they went above and beyond by offering a custom solution. It’s rare to find such flexibility and customer-focused service, especially from a smaller team. You can really tell they care about their users and want to support their growth. Highly recommended — both the app and the people behind it!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this incredible review! We’re really glad we could help and that the solution worked well for your situation. It’s incredibly rewarding to hear that it made a difference for you. We appreciate you taking the time to share your experience and for recommending SmartSize. Wishing continued success for your store!

5 / 5 Share

March 31, 2026

I chose SmartSize after researching a lot of other options. It's been a great fit for my site and the customer service has been so helpful and went above and beyond. Definitely recommend their app and simple to setup features.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

We're incredibly grateful! This really means a lot to us! 😊 We're glad to hear that our app has been a great fit for your store and that you found the setup simple. Thank you for taking your time in this wonderful review!

1 / 5 Share

March 26, 2026

Expensive and hard to Setup.

Using app

19 days

Total reviews

3

Average rating

1.0

All reviews

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