Smart Size Chart & Fit Finder
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I had a really great experience with the SmartSize support team. They were incredibly responsive, understanding, and genuinely willing to help. I explained my situation, and they went above and beyond by offering a custom solution. It’s rare to find such flexibility and customer-focused service, especially from a smaller team. You can really tell they care about their users and want to support their growth. Highly recommended — both the app and the people behind it!
Thank you so much for this incredible review! We’re really glad we could help and that the solution worked well for your situation. It’s incredibly rewarding to hear that it made a difference for you. We appreciate you taking the time to share your experience and for recommending SmartSize. Wishing continued success for your store!
I chose SmartSize after researching a lot of other options. It's been a great fit for my site and the customer service has been so helpful and went above and beyond. Definitely recommend their app and simple to setup features.
We're incredibly grateful! This really means a lot to us! 😊 We're glad to hear that our app has been a great fit for your store and that you found the setup simple. Thank you for taking your time in this wonderful review!
Expensive and hard to Setup.
Hi, Thanks for your review. We’re sorry to hear the setup felt difficult. We’re a bit surprised, as we provide hands-on onboarding support to all stores through our chat, and our team is always happy to help. We tried reaching out a few times but weren’t able to connect. If you decide to give the app another try, we’d be glad to personally help you get everything set up. We want every merchant to have a top-notch experience. We know how important size charts are for online stores, and we don’t take that responsibility lightly. Looking forward to connect with you.
Really easy to use and generous free plan. Highly recommend
Thank you so much for the kind review! 😊 We're really glad you're enjoying SmartSize and finding the free plan useful. We're glad to help awesome stores like yours and we're happy to be a small part of it. Thanks again for the recommendation! 🙌
We are delighted to see your five star rating! These little signals make us stand up from bed every day and create the best experience for our merchants!
Thank you very much for your kind review! We are delighted to see that you are enjoying using SmartSize
The best app ever. Customer support is on point. Having good customer support is the most important thing for an app. I had a request regarding a change in the position of the size chart and i instantly received help. Highly recommend!
Thank you very much. It is very rewarding to see our users and clients appreciate the effort we put in providing the best customer support we can!
Great customer support!!
Thank you very much for this kind review! We put a lot of effort into our customer support efforts and it is always relieving to see the appreciation from our users!
schneller und kompetenter support
Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie mit unserem Support zufrieden sind. Sollten Sie in Zukunft weitere Fragen haben, sind wir jederzeit gerne für Sie da. (English) Thank you very much for your positive feedback! We’re delighted to hear that you’re happy with our support. If you have any further questions in the future, we will be more than happy to assist you. -- Your SmartSize team
This plugin is easy to use and looks great on my site. Customer service is also fast and helpful if you have any trouble.
Thank you so much for your kind feedback! We’re really glad to hear that you find the plugin easy to use and that it integrates nicely with your site. Our support team is always here if you need anything in the future. -- Your SmartSize team
Helen, was an absolute gem and sorted all of my issues. Very very content with this app.
Thank you for your lovely message! We’re so happy to hear that Helen was able to help and that you’re enjoying the app. Your support truly means a lot to us! -- Your SmartSize team
Support was very helpful
Thank you so much for your review! I’m really glad our support team could help you out. If you ever have more questions or ideas for improvements, just let us know, we’re always happy to help. Kind regards, - Your SmartSize team
Great support! Fast and competent - loving it!
Thank you for the wonderful feedback! We’re happy to hear that our support was fast and helpful and that you’re enjoying the app. If there’s anything else we can do to make it even better for you, don’t hesitate to reach out. — The SmartSize Team
Outstanding flexibility and exceptional service from SmartView. I’ve been using SmartView for a while now for my store, where size guides are critical, and I’m genuinely impressed by how adaptable and user-friendly it is. Setting up and maintaining is super flexible and straightforward, and their team is very quick and happy to help :) Highly recommend to any stores looking for a great size guide!
Thank you so much for your wonderful review! We’re thrilled to hear that SmartSize has been helpful for your store and that you found the setup flexible and easy to manage. (Your size charts look stunning!) Our team is always here to support you. We try to be as uncomplicated as possible, so jumping into a call is always the fastest way to understand what you need and solve it soon! 😊 Thanks again for the recommendation! It means a lot to us. — The SmartSize Team
I initially had trouble getting the Smart Size app to work with my theme, but Helen from their team went above and beyond to help. She was incredibly diligent, even scheduling a virtual call late at night her time to troubleshoot the issue. She found a creative workaround and is now coordinating with her team to make sure everything works as expected. Excellent customer support and dedication. I really appreciate her effort!
Thank you so much for your thoughtful review! We’re really happy to hear that Helen was able to help you get everything running smoothly. Because every Shopify theme is built differently, some require a bit of extra, theme-specific setup to ensure SmartSize works perfectly. We’re always happy to step in when that happens, whether that means jumping on a call or coordinating with our dev team, so you can enjoy a seamless experience. We truly appreciate your patience and your kind words. Don’t hesitate to reach out anytime, we’re always here to help! 💛 — The SmartSize Team
The setup is intuitive and straightforward — that’s definitely a plus. The tool is easy to configure, and the interface feels user-friendly. I had an issue with the visibility of this solution. On product pages, the size chart doesn’t always appear next to the product variants. In other words, its main functionality doesn’t work consistently, which defeats the purpose of using it. The customer care team contacted me and fixed it immediately. I am impressed by how quickly they were able to help. It's a great app.
Thankyou for the help. the app works great, Helen helped me very good with a video of the problem so I could fix it with her help!
Thank you so much for the kind words! We’re very happy to hear that the app is working great for you, and I’m glad the quick video walkthrough helped solve the issue. If you ever need anything else, from setup tips to feature ideas, we’re always here to help. — The SmartSize Team
Fast, friendly, helpful. I've worked with other size guide apps, and this one is more intuitive and easier to use. I had a special request and they were fast to respond to my ticket and super helpful. Definitely recommend this app !
Thank you so much for your kind words! We’re thrilled to hear that you found SmartSize intuitive and that our team could help with your special request. Your feedback truly motivates us to keep improving and supporting stores like yours. Happy Sizing! -The SmartSize Team
Excellent app—clean, fast, and easy to set up. Helen from support was outstanding and solved my issue in minutes. Highly recommend.
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