Fancy Tiger Crafts Co-op review for Smile: Loyalty & Rewards

Oct. 18, 2023

Customization options are great and pretty user friendly. It does require very specific sizes on logos and other branding images that weren't necessary generic sizing, but aside from that setup was really easy. Tech support has been responsive & very helpful. Only suggestions I would give for improvements are providing an option to help the text be more legible on the rewards panel instead of being able to see through to the background image, maybe a color block or opaque overlay that the text sits on to help it be legible on a busy background image? Providing point expiration at a more accessible price point would be lovely, and more integrations like with Constant Contact. Oh, it was also difficult at setup to determine if activating the ways to earn & redeem would make the whole panel & system active/visible to customers while it was still in development, so maybe some clarity in verbiage would help? Lastly, a ways to schedule changes in ways to earn would be amazing for promotions where you want to offer double points for short durations. Overall a great app that our customers are loving!!