Smile: Loyalty Program Rewards
All reviews
Review RSS feed
Ezra was really helpful and resolved the issue quickly. Replies were prompt!
Hey Staple Studio! Thanks so much for the kind words! We're thrilled that Ezra could help you out and that we could get things sorted quickly for you. After three years with us, you know we're always here to support you, and feedback like this means the world to the team. We're grateful to have you as part of the Smile.io community. Keep up the great work with your loyalty program! The Smile.io Team ✨
Thanks so much for the 5-star rating! We're thrilled you're happy with Smile.io. If you ever need anything or have questions down the road, we're always here to help. The Smile.io Team ✨
Excellent support from Shelby and Analisa! They acknowledged the issue quickly, kept me updated throughout the investigation, and followed up as soon as it was resolved. Really appreciate the clear communication and prompt assistance. Thank you for the great support!
Hi YALLAWORLD team! What a pleasure to read this! Thank you so much for the kind words about Shelby and Analisa, they really do go the extra mile, and we're thrilled they could turn things around for you so smoothly. It's feedback like this that reminds us why we love what we do, and we're genuinely grateful for your patience throughout the investigation. Thanks for sticking with us over these past 10 months. We're excited to keep supporting your loyalty program and watch YallaKids grow! The Smile.io Team ✨
Erin and Joanna have been really helpful and knowledgable and always there to help with any questions!
Thank you so much for your kind words and for taking the time to leave a 5-star review! We're so happy to hear you've had a great experience. We truly appreciate your support and look forward to continuing to help whenever you need us! 💙 Lynn and the Smile.io Team
Nice Service
Thank you so much for the 5-star review! We really appreciate your support and are glad you had a great experience with Smile. 💙 Lynn and the Smile.io Team
I recently ran into some technical issues that originated from my end, and the Smile support team was incredibly helpful in walking me through the steps to troubleshoot everything. They swiftly responded to all my emailed questions and educated me about some features that I needed guidance setting up. Kudos to Lynn, Annalisa and Shelby! You guys rock! Very satisfied customer here.
Thank you so much for your thoughtful review! It truly means a lot to us. I'm so glad Annalisa, Shelby, and I were able to help get everything sorted out and answer your questions. We really appreciate your kind words and are grateful to have you as part of the Smile community. Thanks again for your support! 💙 Lynn and the Smile.io Team
Smile's support has been phenomenal. They checked back in with me multiple times and made sure that I was taken care of. I love their integration and how much it can do. Smile has been a game changer for us already!
Hey there! Thanks so much for the five-star rating! We really appreciate the support and are thrilled you're loving Smile.io. If there's anything we can do to help you get even more out of the app, just reach out anytime. The Smile.io Team 🎉
Ezra and Andrea has helped me trouble shoot the disappearing Smile widget on my french website. Their response and actions were swift and efficient. Would recommend anyone to use the app! 10/10!
Thanks so much for taking the time to leave such a wonderful review! 😊 I'll be sure to pass your kind words along to Ezra and Andrea, they'll be thrilled to hear they were able to help. We truly appreciate your support and are so glad your Smile widget is working again! 💙 Lynn and the Smile.io Team
Thank you for the 5 star review. If you need any help, just let us know, happy to assist you. Lynn and the Smile.io Team
It didn't worked had a lot of bugs and dropped my CVR I couldn't request a refund and its more expensive than the revenue that it got
Thank you for taking the time to leave your review here, I'm sorry Smile didn't work the way it should have, and that a difficult month left you worse off rather than better. That's genuinely frustrating and not the experience we want for your store. I'd like to help turn this around. Please reach out to our team through the in-app chat and we'll look into the bugs, the conversion impact, and the refund you weren't able to request, and work through it with you directly. In case we don't hear from you there - I've personally reached out directly via email. Alex and the Smile.io Team
So far, so good! We're very pleased with the options available for Smile, and the customer service from Lynn was fast, professional, and polite in helping us get the app up and running smoothly. Smile indeed. :)
Thank you so much for the wonderful review! 😊 It was a pleasure helping you get everything set up. I'm so glad to hear you're enjoying Smile so far, and I truly appreciate your kind words. Wishing you continued success with your loyalty program! 💙 Lynn and the Smile.io Team
Smile.io has been a great fit for my Shopify store’s membership needs. The app is easy to use, flexible, and provides the features I need to manage rewards and customer engagement effectively. I would also like to give a special thanks to Lynn for her amazing support. She has helped me a lot throughout the setup process and was always responsive and helpful whenever I needed assistance.
Thank you so much for your thoughtful review! 😊 It was a pleasure helping you through the setup process. I'm so glad to hear Smile has been a great fit for your store, and I truly appreciate your kind words. Wishing you continued success with your loyalty program! 💙 Lynn and the Smile.io Team
She helped me figure out what I felt was really complicated at first. I am truly thankful!
Thank you so much for your kind review! 😊 I'm really glad I could help make things clearer and get everything sorted out. It was a pleasure assisting you, and I'm always here if you need anything else. Wishing you all the best with your loyalty program! 💙 Lynn and the Smile.io Team
Thank you for the 5-star rating! ⭐ We're so glad you're enjoying Smile! Lynn and the Smile.io Team
We're thrilled to see your 5-star rating! 😊 Thanks for choosing Smile. Lynn and the Smile.io Team
Lisa was very helpful and followed up with me to make sure I got the results on my analytics that I needed. I appreciated this because I was really busy with other projects and needed her to check in with me.
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨
I am only a small business but I love providing my customers with great support and offers and Smile has helped me do that, I would love to give a shout out to everyone. And to Ezra for his recent help he went above and beyond which I truly appreciated, highly recommend using this app.
Thank you so much for the kind words, and for the shout out to the whole team. Ezra will be thrilled to hear his help stood out to you. Supporting small businesses like yours is exactly why we do this, and we are glad Smile is helping you take care of your customers. Here whenever you need us. Alex and the Smile.io Team
Thanks for the five stars, we really appreciate it. If anything ever comes up as you keep building out your program, we are just a message away. Alex and the Smile.io Team
Great customer service! They follow up and are patient!
Patient follow up is something we care a lot about, so it means a lot to read this. Thank you for taking the time to share it. We are glad the experience has been a good one, and we look forward to supporting you as your store grows. Alex and the Smile.io Team
Thank you for the five star rating. We are happy to have you with us, and our team is always here if you need anything at all. Alex and the Smile.io Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.