Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,224
chart
#100
All reviews
Review RSS Feed
May 9, 2026
I Think it awesome! I am glad they are adding things for people that don’t pay, it makes me want to use smile more and want to credit them.
May 9, 2026
May 8, 2026
Excellent service with a great support team. Lisa went above and beyond helping me out with an issue.
May 8, 2026
May 8, 2026
We’ve had a great experience using Smile.io for our rewards program. The integration with Shopify was very easy and seamless, and our customers absolutely love earning rewards points. One of the best parts of Smile.io is their customer service. Every time we needed assistance, their team was always responsive, friendly, and willing to help us find a solution quickly. The only feature we wish was available for all Shopify stores is the ability for customers to redeem points directly at checkout, since currently this is limited to Shopify Plus stores. Other than that, we are very happy with the app and highly recommend it.
May 7, 2026
Thank you to Lynn for solving a small issue we had with our Shopify theme. The issue was solved very quickly. Great support.
May 7, 2026
We’ve been using Smile for our Shopify store’s rewards program, and it’s honestly been one of the easiest apps we’ve added to our site. Setup was simple, everything integrated smoothly, and our customers started using the points system right away. Customers get excited about earning points and redeeming rewards, and we’ve definitely noticed more returning shoppers since launching it.
May 7, 2026
App and service is great! We transitioned from Marsello and have very much enjoyed Smile.
May 7, 2026
May 7, 2026
Very disappointed with the Smile app and their support team. The customer service response time is extremely slow — even after seeing the messages, they take 2–3 days to reply back. We are paying a significant amount for the app, but the support and solutions provided have not been helpful at all. Overall, the experience has been frustrating and unprofessional. I would not recommend this app and would suggest looking for a better alternative.
May 6, 2026
Alex and the Smile team are always quick to answer, helpful, and knowledgeable about my questions or concerns. I have used Smile for years on my website and I love how easy it is for my customers to redeem their rewards.
May 6, 2026
May 6, 2026