Smile: Loyalty Program Rewards

Una herramienta increible

The app interface is easy to work with and has all the features needed for our loyalty program. And Ullas has been a huge support in getting us set up and ready for our program launch!

Thanks Shelby and Erza for your attention to our concerns regarding customer point release dates. Quick response and efficient team!

Great app and customer service!

Outstanding support from Ezra! Clear instructions, quick response time, and extremely helpful in resolving our VIP program setup. Really appreciate the extra effort and bonus credits. Smile.io support is top-notch!

Wonderful rewards program with great support! I had a few questions about how codes were generated, and Lisa was right on top of things, answering so quickly. She even went above and beyond what I needed. Thank you so much! I highly recommend this app for both beginners and advanced users.

Excellent customer service from Smile.io. Analisa took the time to understand the challenge we were experiencing with rewards for subscription customers and went the extra mile to find a practical solution. Rather than simply directing us to a standard help article or suggesting an upgrade, she enabled additional functionality on our current plan that allows us to create rewards for both subscription and one-time purchases. This will make the process much easier for our customers and significantly improve their overall rewards journey. Analisa was friendly, responsive and genuinely focused on finding the right outcome for our business and our customers. A great example of excellent, solution-focused customer service.

The support team was very helpful and responsive to resolve an issue we had with our theme.

Shelby helped me through some stuffs and analysis.

I had an issue with getting the referral popup on my store and the team was so helpful. Shelby was the one who helped initially and she problem solved every option before sending it up to Erin in tech support. Erin was awesome too and was able to help me get to the bottom of this. Thank you both so much!

Lisa and Ullas were amazing and so responsive for my issue I had solving a discount code issue. I'm very satisfied overall with the app and customer support!

Lisa was quick to respond and made sure my issue was resolved!!

Great app, working perfectly

Excellent!

Get it! I have had Smile for a while now, I honestly am having difficulty remembering how long it has been it has been so long. So far, I have had no issues with the rewards functioning properly, customers having ease of use, or on my end as the store owner for the behind the scenes set up things. It is easy to navigate, very intuitive. You can set redeemable rewards to only work for a (one) collection, make it exclusive for the person who redeemed the reward ensuring who ever uses that reward is using that account that earned and claimed it. There are discounted and free shipping reward options customers can redeem points for. They also have options for customizing colors to fit your website branding. I am very happy with the free plan and when I am ready for even more features that support a larger brand/business, I will be upgrading to the paid version. Thank you for such a wonderful, realiable app! :)