Smile: Loyalty Program Rewards
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Leider sind Texte in Nachrichten kaum bis garnicht anpassbar und man kann keine Bedingungen hinzufügen, ab wann ein Kunde Teil des Programms wird... Beispielvoraussetzung: Kunde muss Newsletter abonniert haben um VIP zu werden. Sehr Schade für die Preise.
Thank you for your feedback Christian, we genuinely appreciate it. Someone has reached out to you internally to see how we can get this resolved for you.
Super Support, der auch individuelle Lösungen anbietet für kleine Unternehmen :)
Shelby was quick to get our Icon back up and running on the website much appreciated.
Thank you for taking the time to leave us this review! I was happy to help and you're always welcome to get in touch if you need us. - Shelby with the Smile.io Team 💛
Thank you for your review! Please don't hesitate to get in touch if you have any questions or need assistance. 😊 - The Smile.io Team ✨
A very trustworthy company. This the most important for any businesses. Bravos! to Smile. Analisa and Ezra assisted with the straightforwardness, truthfulness and great empathy. Kudos! to both of them.
Thank you very much for the kind words! We're thrilled that Analisa and Ezra were able to assist. We're here whenever you need us! The Smile.io Team ✨
I was initially please with how this works - however as soon as you want to use it for marketing it fails. I wanted to invite customers to enter a competition and get reward points (become a member) - however there is no easy way to add this list to SMILE so they are made members and enter the flow...? This is therefore not a useful tool for adding new audiences which is one of the main reasons for loyalty. Making the customer do the work is not ideal. Why can't there be a tag/metafield that once added automatically enrols them.
Thank you for your feedback here. We've reached out to you directly so that we can work together on finding a solution.
Shelby patiently walked me through some issues I thought were a problem with the Smile app only to find out it was my own security software preventing it to work. Thank you for taking time to help.
Thank you for such a kind review! I am very glad that I was able to assist you in figuring this out. - Shelby with the Smile.io Team 💛
Great App, using From last 4 year, customer care and support is very fast,
Thank you for taking the time to leave us a review and for your support for the last 4 years, we really appreciate it! We'll be here when you need us. 🙂 - The Smile.io Team ✨
Thank you so much for the 5-star rating! 🌟 We are happy to have you with us, and our team is always here if you need anything at all. - The Smile.io Team ✨
Thank you so much for the 5-star rating! We're thrilled you're happy with Smile.io. If there's anything we can do to help your loyalty program grow even further, don't hesitate to reach out. The Smile.io Team 🛍️
dfv
Thanks so much for the 5-star review! We're thrilled you're happy with Smile.io after 8 months. It's awesome to have you as part of our community. If there's anything you'd like to explore or need support with down the line, we're always here to help. The Smile.io Team ✨
Great features, especially on a free plan. Easy to set up.
Thank you so much for the kind words! We're thrilled you found the setup smooth and are already seeing the value in our free plan features. If you ever need anything or want to explore more advanced features down the road, our team is always here to help. Happy to have you with us! ✨ The Smile.io Team
Shelby explained the issue and the resolution thoroughly and even provided screenshots for reference, which made everything much easier to understand. Thank you!
Thanks so much for the kind words! We're thrilled that Shelby could walk you through everything clearly. It's awesome to hear from a customer who's been with us for over 3 years. That kind of loyalty (both to us and to your own customers through Smile!) means the world. We're here whenever you need us. Keep up the great work! The Smile.io Team ✨
Shelby, thank you so much for your help! I asked a simple question, and you went above and beyond with your response. Your assistance has given our business another step toward success, and I truly appreciate the time and effort you put into helping us. Keep being awesome! Your make a real difference!
Thank you for such a kind review! I am very glad that I was able to assist, please don't hesitate to get in touch again if any questions come up! 😊 - Shelby with the Smile.io Team 💛
Thank you for your review, we appreciate it! 😊 - Smile.io Team ✨
Erin and Shelby have been incredibly helpful
Thank you for taking the time to leave us this review! Erin & I were happy to help out and you're always welcome to get in touch if you need us. - Shelby with the Smile.io Team 💛
Thank you for your review, we appreciate it! 😊 - Smile.io Team ✨
Thank you for your review, we appreciate it! 😊 - Smile.io Team ✨
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