Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,614
chart
#27
All reviews
Rating Breakdown
Review RSS Feed
Dec. 19, 2024
The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.
Dec. 16, 2024
Excellent customer service! Easy to use app!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Dec. 16, 2024
Very reactive and helpful when contacted.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Dec. 16, 2024
Shelby was fantastic!!
Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖 Don't hesitate to reach out if you have any further questions 😊 Smile Team ✨
Dec. 15, 2024
several agents replied to my questions quickly very friendly and helpful even for a basic plan user...
Thank you for taking the time to review Smile! We really appreciate it 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! Smile Team ✨
Dec. 14, 2024
Great system
Thank you so much for taking the time to leave us this review 💖 If you need any help, please do not hesitate to reach out 😊 Smile Team ✨
Dec. 13, 2024
Great customer service
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 13, 2024
Great app and customer service whenever I need it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 12, 2024
Shelby was amazing. Provided detailed answers to my concerns.
So glad Shelby was able to assist you and thank you for your lovely review!
Dec. 12, 2024
So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.
Thank you for taking the time to leave us a 5-star review! 🤩
Dec. 12, 2024
Lynn was incredibly helpful and very friendly. So much appreciated!
Thanks for leaving a review! We agree that Lynn is indeed awesome 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Dec. 12, 2024
Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩
Dec. 11, 2024
Smile makes creating a rewards program easy! They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 11, 2024
I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful
So glad Shelby was able to assist you and thank you for your lovely review!
Dec. 11, 2024
I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!
Thank you for taking the time to leave us a 5-star review! 🤩
Dec. 11, 2024
Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!
We smiled reading this review! Thank you so much :)
Dec. 10, 2024
I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 9, 2024
Very prompt answer with details. PERFECT!!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨