Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program

Rating

4.9

feedback

4,224

Reviews

chart

#100

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    8%
  • Less than a month
    18%
  • Less than a year
    32%
  • More than a year
    36%

Reviews Summary

The reviews for the Smile.io Shopify App are overwhelmingly positive, highlighting the app's ease of use, effectiveness in improving customer loyalty and retention, and the exceptional customer support provided by team members like Shelby, Lisa, Erin, Lynn, and Joana. Users appreciate the quick responses, clear instructions, and hands-on assistance they receive when setting up and using the app. The loyalty program is praised for being user-friendly and for offering a wide range of features even in the free version. However, some users mentioned outdated help articles and occasional billing issues.

Highlights

Ease of use and effectiveness in improving customer loyalty
Exceptional customer support
User-friendly features and clear instructions
Occasional issues with help articles and billing

Rating Breakdown

  • 5
    91% (3,840 ratings)
  • 4
    6% (241 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 91% (3,838)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 9, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2026

I Think it awesome! I am glad they are adding things for people that don’t pay, it makes me want to use smile more and want to credit them.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2026

Excellent service with a great support team. Lisa went above and beyond helping me out with an issue.

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 8, 2026

Quick follow-up, even when not requested.

Using app

10 days

Total reviews

5

Average rating

4.2

All reviews

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