Smile: Loyalty Program Rewards
The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team. Users consistently mention the quick responses, helpful guidance, and personalized assistance they received from team members like Lynn, Shelby, Analisa, Erin, and Joana. The app itself is described as easy to use and efficient, with many users expressing satisfaction with the features and functionality. However, there is one review that points out a negative aspect related to the display of features that are not accessible on certain plans, which the user found deceptive and time-wasting. Overall, the positive themes in the reviews include excellent customer service, ease of use, and effective features, while the negative theme revolves around feature visibility and accessibility.
Leider sind Texte in Nachrichten kaum bis garnicht anpassbar und man kann keine Bedingungen hinzufügen, ab wann ein Kunde Teil des Programms wird... Beispielvoraussetzung: Kunde muss Newsletter abonniert haben um VIP zu werden. Sehr Schade für die Preise.
Thank you for your feedback Christian, we genuinely appreciate it. Someone has reached out to you internally to see how we can get this resolved for you.
Super Support, der auch individuelle Lösungen anbietet für kleine Unternehmen :)
Shelby was quick to get our Icon back up and running on the website much appreciated.
Thank you for taking the time to leave us this review! I was happy to help and you're always welcome to get in touch if you need us. - Shelby with the Smile.io Team 💛
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