Smile: Loyalty & Rewards for Shopify

Smile: Loyalty & Rewards

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Developer
View on App Store

Rating

4.8

feedback

6,409

Reviews

chart

#51

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    43%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer service provided by the support team. Customers frequently mention specific representatives like Jonna, Shelby, Lynn, and Jade who were extremely helpful and responsive in resolving issues and providing guidance. Users appreciate the user-friendly interface of the app and the quick assistance they receive when needed. Additionally, the app is commended for its deep features, customization options, and seamless integration with Shopify.

Highlights

Positive customer service experiences and quick resolution of issues
User-friendly interface and ease of use
Deep features and customization options
Seamless integration with Shopify
Highly responsive support team

Rating Breakdown

  • 5
    88% (5,643 ratings)
  • 4
    8% (506 ratings)
  • 3
    2% (121 ratings)
  • 2
    1% (45 ratings)
  • 1
    1% (93 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 11, 2024

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

Store

J&M

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Muchas gracias, Juan!

1 / 5 Share

Oct. 11, 2024

They haven't responded to my messages!

Store

Mishow

Using app

--

Total reviews

3

Average rating

3.0

5 / 5 Share

Oct. 11, 2024

Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great. And Smile's customer services have been amazing - thanks

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

5 / 5 Share

Oct. 10, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

All reviews

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