Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Developer
Smile.io
Rating
4.9
Feedback
4,618
Reviews
Chart
#37
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the fast and helpful support provided by the team, particularly mentioning Analisa, Shelby, Ullas, Lisa, and Lynn. Customers appreciate the ease of setup, quick responses to inquiries, and efficient resolution of any issues. The app is described as user-friendly, efficient, and effective in enhancing customer loyalty and engagement. Users also highlight the exceptional customer service, with team members going above and beyond to assist with setup, technical glitches, and customization. Overall, the app is highly recommended for businesses looking to implement a rewards program.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 7%
Less than a month 17%
Less than a year 30%
More than a year 34%
All reviews
5 / 5 Share
Oct. 1, 2026

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 1, 2026

10/10 customer service—fast, helpful, and straight to the point. Lynn assisted me tonight and kindly answered every question with the exact information I needed. Smile is already a fantastic rewards app for my client, but having such responsive, top-tier support makes it even better. That’s exactly what you want from an app partner. Thank you, Lynn!

Store Using app Total reviews Average rating
Heart of Gold Kids About 5 years 1 5.0
Developer Reply

Happy customers, happy us. 💛 Thanks for sharing the love! - The Smile team

5 / 5 Share
Sept. 29, 2026

We have been using Smile for a long time. The team is always responsive and Ullas was super helpful this week!

Store Using app Total reviews Average rating
Ooze Over 9 years 11 4.0
Developer Reply

So glad Smile is earning its keep! 🎉 Give us a shout anytime you need anything. - The Smile team

5 / 5 Share
Sept. 28, 2026

lisa was nice enough to answer a question that I mistakening thought hd to do with Smile app, but it was a different app.

Store Using app Total reviews Average rating
Developer Reply

Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Sept. 28, 2026

Store Using app Total reviews Average rating
Damn Good | Legal Cannabis Almost 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 Don't hesitate to reach out in the future if you ever need anything! - Smile Team✨

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