Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Developer
Smile.io
Rating
4.9
Feedback
4,646
Reviews
Chart
#18
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Smile.io Shopify App are overwhelmingly positive, with users praising the excellent customer service and ease of use. Many users highlighted specific support team members like Lisa, Lee, Analisa, Shelby, Lynn, and Ullas for their exceptional assistance in setting up the app and resolving any issues. Customers appreciated the quick responses, helpful guidance, and overall positive experience with Smile.io. The app was described as user-friendly, efficient, and effective in rewarding loyal customers. Some users mentioned that Smile.io helped increase revenue for their e-commerce sites and provided valuable features for customer retention.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 7%
Less than a month 17%
Less than a year 30%
More than a year 34%
All reviews
5 / 5 Share
Oct. 21, 2026

Store Using app Total reviews Average rating
Hairmac — 1 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 We’re so glad you’re enjoying Smile! Smile Team ✨

5 / 5 Share
Oct. 20, 2026

I had a complex issue that required a lot of troubleshooting, and Lyn from Smile.io was absolutely fantastic throughout the process. Her professionalism, patience, and dedication to finding a solution were outstanding, and I truly appreciate all the help she provided. Lyn went above and beyond to get everything resolved, and I couldn’t be happier with the outcome. I’m now absolutely loving my new app and the experience has been so much better thanks to her support. A huge thank you to Lyn for making what could have been a very frustrating experience such a positive one. She is a real credit to the Smile.io team, and her professionalism and customer care deserve to be recognised. Thank you, Lyn, and Smile.io!

Store Using app Total reviews Average rating
Hire Haven About 20 hours 1 5.0
Developer Reply

Thank you so much for this wonderful review 💖 We’ll be sure to pass your kind words along to Lynn, she’ll be thrilled to hear how much of a difference she made! We’re so happy to hear you’re loving your new program 😊 Don’t hesitate to reach out if you ever need anything in the future! Smile Team ✨

5 / 5 Share
Oct. 20, 2026

Mise en place hyper rapide et l'équipe est vraiment au top + très réactive ! MERCI :)

Store Using app Total reviews Average rating
Les Bénéfiques About 8 hours 5 5.0
Developer Reply

Merci beaucoup pour votre avis 💖 Nous sommes ravis que la mise en place ait été aussi rapide et que notre équipe ait pu vous accompagner ! N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit 😊 L’équipe Smile ✨

5 / 5 Share
Oct. 19, 2026

Perfetta bellissima come app

Store Using app Total reviews Average rating
Raffinatezza Boutique 3 months 1 5.0
Developer Reply

Grazie mille per questa bellissima recensione 💖 Siamo felicissimi che Smile vi piaccia così tanto! Non esitate a contattarci se avete bisogno di qualsiasi cosa 😊 Il Team Smile ✨

5 / 5 Share
Oct. 17, 2026

Suite à un soucis avec un client, j'ai pu communiquer avec ULLAS qui a pris le temps de m'expliquer le soucis qui existait. Et de m'avoir donné des suggestions pour modifier l'éligibilité des clients. Très bonne application et sav très réactif. Je recommande vraiment.

Store Using app Total reviews Average rating
Passions Portugal... 3 months 8 4.9
Developer Reply

Merci infiniment pour ce super avis 💖 Nous allons transmettre vos mots à Ullas, il sera ravi de savoir qu’il a pu vous aider à comprendre la situation et à ajuster l’éligibilité de vos clients ! N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit à l’avenir 😊 L’équipe Smile ✨

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.