Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Developer
Smile.io
Rating
4.9
Feedback
4,572
Reviews
Chart
#17
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Smile.io Shopify App are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and effective loyalty and rewards features. Customers appreciate the intuitive navigation, customizable options, and the ability to set up redeemable rewards easily. The support team, including individuals like Lisa, Lynn, Joana, Shelby, and Ezra, received high praise for their quick responses, thorough assistance, and going above and beyond to help users resolve any issues. Users also highlighted the reliability of the app and its seamless integration with Shopify.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 7%
Less than a month 17%
Less than a year 30%
More than a year 34%
All reviews
5 / 5 Share
Sept. 10, 2026

Liza was very supportive and helpful, providing a great and fast solution to my problem.

Store Using app Total reviews Average rating
Marie Birdie About 2 months 3 5.0
5 / 5 Share
Sept. 10, 2026

Store Using app Total reviews Average rating
Tiger Way Coffee About 1 year 1 5.0
Developer Reply

Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨

5 / 5 Share
Sept. 9, 2026

Store Using app Total reviews Average rating
Powers Sports Memorabilia Over 5 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating — it means a lot to our team 💖 - Smile Team✨

5 / 5 Share
Sept. 9, 2026

I had an amazing experience with Smile.io! The customer service was exceptional—everyone was incredibly helpful, patient, and took the time to make sure I understood everything. I truly appreciated the level of care and support I received. Great customer service makes all the difference, and they definitely delivered. Highly recommend!

Store Using app Total reviews Average rating
VALENTINA V. VAUGHN 3 days 6 5.0
Developer Reply

Thank you so, so much for taking the time to leave this review and for all your kind words! We're thrilled to hear that you had such a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything — we'll be here whenever you need us! ☺️ - Smile Team ✨

5 / 5 Share
Sept. 9, 2026

Store Using app Total reviews Average rating
Waydoo 6 months 8 5.0
Developer Reply

We're thrilled to see your 5-star rating 😊 Thank you so much for choosing Smile! - Smile Team✨

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