Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,247
chart
#33
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
8%
-
Less than a month
18%
-
Less than a year
32%
-
More than a year
36%
Reviews Summary
The reviews for the Smile.io Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and effectiveness in setting up loyalty programs. Many users specifically mentioned the quick and responsive support team, with shoutouts to customer service representatives like Lisa, Lynn, Erin, and Shelby for their exceptional assistance. Users appreciate the seamless integration with Shopify and the ability to customize the loyalty program to fit their brand. Additionally, the app's features like rewards points and customer incentives have been successful in increasing customer engagement and retention.
Highlights
Review RSS Feed
All reviews
May 28, 2026
Lisa was very helpful. I had a request to get a list of customers with unused coupons, and I wasn't sure how difficult this would be. Lisa explained exactly how to do it in just one message, and I quickly got what I needed. Thank you!
May 27, 2026
Lisa was extremely helpful and friendly. She patiently guided me through the required steps to set up my page and made it so much easier than me trying to figure out myself. Extremely happy with the service. Thank you!
May 27, 2026
Shelby did a fantastic job not only explaining plan differences, but helping us ensure that Smile worked perfectly for our volume. Fantastic app!
May 27, 2026
Wow, I wish all apps had a Shelby on standby if I have a question. Thanks Shelby! I was helped within minutes (although I prepared myself to wait a few hours) and my problem was resolved super fast. Not only did I received info regarding the features, but also insights into how it applies to my store specifically. Watch out for this ... don't worry about this ... this does not apply to you. Super super super service!
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