Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
6,014
chart
#22
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
5%
-
Less than a month
15%
-
Less than a year
41%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify app overwhelmingly praise the exceptional customer service provided by the team, particularly mentioning individuals like Lynn, Jade, Joana, and Lisa for their professionalism, patience, and quick responses. Customers appreciate the prompt assistance in resolving issues and the willingness of the support team to go above and beyond to ensure satisfaction. The app itself is described as easy to use, with great functionalities that help businesses retain customers and drive growth. However, a few reviews mention that the pricing may be a bit steep for small businesses and some important features are locked in higher tiers, which could be a downside for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2024
Andreandana was very helpful and resolved our problem quickly, thank you so much!
May 18, 2024
Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!
May 17, 2024
Lynn was very helpful! I am just getting started with the app and she was able to help me get started on the right foot! She took a lot of time to answer ALL of my questions and even helped me with an update I was having trouble with on my website. She was incredibly patient and went above and beyond!
May 16, 2024
quick response.
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
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