Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,947
chart
#24
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
4%
-
Less than a month
14%
-
Less than a year
41%
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More than a year
36%
Reviews Summary
The reviews for the Smile.io Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Customers consistently mention the quick response times, helpfulness, and dedication of the support staff, such as Shelby, Ezra, Lynn, and Joana. The app itself is described as easy to use, with features that help businesses enhance customer loyalty and engagement. Users appreciate the simplicity of the platform and the effectiveness of the loyalty rewards program in building strong customer relationships. However, there are a few mentions of the app's pricing being slightly high for certain markets, such as the Brazilian market. Overall, Smile.io is highly recommended for businesses looking to implement a loyalty rewards program with excellent customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
Smile has been a fantastic addition to our Shopify store! The loyalty program is easy to set up, highly customizable, and integrates seamlessly with our POS and online store. We’ve seen increased customer engagement and repeat purchases since implementing it. What really stands out is the customer support — responsive, helpful, and genuinely committed to solving issues quickly. We recently had a question about external order limits, and the support team went above and beyond to walk us through the process and manually adjusted our plan to fit our needs. I’d absolutely recommend Smile to other Shopify merchants looking for a reliable, feature-rich loyalty solution with top-tier support.
April 15, 2025
Love this app! So easy to use! Customers love earning rewards and saving money at checkout.
April 15, 2025
Smile is very easy to use and setup. Integrates well with Shopify and Klaviyo. Their team is incredibly helpful and responsive throughout the whole process. Really appreciate Cole who helped get my issue resolved quickly and was great to work with!
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