All reviews

Rating Breakdown

  • 5
    88% (5,563 ratings)
  • 4
    8% (499 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (90 ratings)
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5 / 5 Share

Aug. 30, 2024

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Aug. 30, 2024

Super helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Best customer support ..Quick responses and solves issues

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share

Aug. 29, 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖 Shelby - Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖 Shelby - Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Easy to use and the customer service is very helpful and fast at answering my questions

Store

Sukar

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! - Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Muy buena atención y disposición para resolver cualquier duda. 100% recomendado!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share

Aug. 29, 2024

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Using app

Over 3 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

5 / 5 Share

Aug. 28, 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review! 🙂 Smile Team ✨

5 / 5 Share

Aug. 27, 2024

Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share

Aug. 27, 2024

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Aug. 27, 2024

great support

Store

CBDÍA

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share

Aug. 27, 2024

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂 Yours in Loyalty, ✨ The Smile Team ✨

5 / 5 Share

Aug. 26, 2024

Smooth

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review! 💛

5 / 5 Share

Aug. 26, 2024

best loyalty app and Lisa is the best support. Thank you

Store

Lusso

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩 Lisa - Smile Team✨

5 / 5 Share

Aug. 26, 2024

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Aug. 26, 2024

Great app and fantastic support. We have been running our rewards programme for around a month now and have already seen good results. Highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We really appreciate it 💖 The Smile Team ✨

4 / 5 Share

Aug. 26, 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Aug. 25, 2024

Very good plug-in, the service attitude is also pretty good, worth trying

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! The Smile Team✨

5 / 5 Share

Sept. 3, 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

Store

ecoslay

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We really appreciate it 💖 Lynn ✨