Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,149
chart
#31
All reviews
Review RSS Feed
March 17, 2026
So great with communication and customer service!
Response: Thank you so much for your kind words! 💛 We're so glad to hear that you had a great experience with our communication and customer service. We truly appreciate your feedback! 😊 - Smile.io Team ✨
March 16, 2026
Very competent support, always great help :)
Thank you so much for your kind words! 💛 We're so glad to hear that you’ve had a great experience with our support team. We truly appreciate you taking the time to share your feedback! 😊 - Smile.io Team ✨
March 15, 2026
Easy to set up & use. I had some questions and their virtual AI assistant was able to help.
Thank you so much for your kind words! 💛 We're glad to hear that you found Smile easy to set up and use, and that our virtual assistant was able to help answer your questions. We truly appreciate your feedback! 😊 - Smile.io Team ✨
March 12, 2026
Customer service was very quick to respond to my concern and took care of my issue right away. Communication was great.
Thank you so much for your kind words! We're so glad to hear that our team was able to respond quickly and resolve your issue right away. It’s great to know the communication was helpful as well — we truly appreciate you sharing your experience! 😊 - Smile.io Team ✨
March 12, 2026
Thank you so much for the 5 stars! 💛 We truly appreciate your support. - Smile.io Team ✨
March 12, 2026
Thanks for the 5-star rating! 🌟 Your support means a lot to our team. - Smile.io Team ✨
March 11, 2026
Absolutely phenomenal customer service! I would def recommend this app!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
March 11, 2026
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
March 9, 2026
Thank you for the feedback here! Our team are committed to learning where and how we can do better for our merchants. We've reached out to you directly and hope to hear from you shortly! Alex & Smile Team
March 7, 2026
Joana war super!
Thank you so much for your kind words! We're thrilled to hear that Joana was able to offer you a super support experience. We'll be sure to share your lovely feedback with her! 😊 — Smile.io Team ✨
March 6, 2026
Thank you so much for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
March 5, 2026
Very useful and quick assistance from Erin
Thank you so much for taking the time to leave this review 💖
March 5, 2026
Really great technical help. No complaints — absolutely awesome support in every way possible. Highly recommend!!
Thank you for the feedback here! We're always eager to improve and have reached out so our teams can learn more from you. Look forward to connecting! Smile Team
March 10, 2026
The customer service at Smile is unbelievable. They are there to help and assist. They helped me get our loyalty program up and running, offering suggestions on how to get customers back for the second purchase and on their way to becoming a loyal customer.
Thank you for sharing here with our team! We're always committed to learning where and how we can craft a 5 star experience for everyone we deal with. We've reached directly and hope to hear from you!
March 3, 2026
Lisa was a huge help. Been a customer for 4 years. Highly recommend this app for rewards!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
March 3, 2026
All of the chat support are great but in particular Lisa and Erin were able to quickly answer my questions. Our program hasn't been live long enough to judge the efficacy yet but so far so good!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa & Erin - Smile Team✨
March 3, 2026
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
March 3, 2026
Great Service and quick answer
Thank you so much for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
March 2, 2026
Amazing customer service, always ready to help. Thank you so much!
Thank you so much for your kind words! We're so glad to hear that our support team has been helpful with your questions. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
March 2, 2026
AMAZING customer service!!! Erin was so helpful, guided me through all my questions & was able to address every concern.
Thanks so much for the review with kind words, we're always happy to help! - Smile Team 🌟