All reviews

Rating Breakdown

  • 5
    154% (6,061 ratings)
  • 4
    14% (534 ratings)
  • 3
    3% (124 ratings)
  • 2
    1% (44 ratings)
  • 1
    2% (98 ratings)
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5 / 5 Share

April 25, 2025

Using app

Over 4 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

April 24, 2025

Excellent customer service and follow up!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We really appreciate it 💖

5 / 5 Share

April 24, 2025

Très bon service à la clientèle

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Nous l'apprécions vraiment 💖

5 / 5 Share

April 24, 2025

Amazing team! Amazing App been using it for years Integrates very well and seemlesly

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

4 / 5 Share

April 24, 2025

The attendant Lisa cleared up all the doubts I had when I contacted support. Lisa went above and beyond. She provided guidance on resolving an issue related to the referral program. Regarding my experience with Smile.io's programs, I don't have enough insight to provide feedback yet. I joined the company a month ago and am just starting to use the program and monitor the indicators now.

Using app

9 months

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your review! Our support team have reached out to see if there is anything else we can assist you with :)

5 / 5 Share

April 24, 2025

Quick response and excellent customer service. Thank you Andrea!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

April 24, 2025

Andreandana and Cole were very attentive and helpful to my needs and offered us a generous multi-store discount. We are very pleased with the customer service experience!

Store

Belan.J

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

April 24, 2025

Erin was super helpful and patient in guiding me through the correct way to set up points. Really appreciate the support!

Store

TURBRO

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

April 23, 2025

Store

Smilie

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

April 23, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

April 22, 2025

Lynn provided great customer service. She answered all my questions completely and I left feeling really good using the Smile app. Thanks Again!

Store

CB

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share

April 22, 2025

So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a 5-star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨

5 / 5 Share

April 22, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you leaving this lovely review - thank you!

5 / 5 Share

April 22, 2025

Great customer service, very cool people

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

April 22, 2025

Awesome customer support

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share

April 22, 2025

Jade was super great!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share

April 22, 2025

ging ultra einfach

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share

April 22, 2025

I tested more than a dozen plugins, and Smile is the best. It integrates all the functions I need. My customer success manager, Joana, is great and helped me solve many problems. She responded very quickly, was very professional, and taught me a lot of functions. Full marks

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

April 22, 2025

Erza is awesome and quick to reply. Thanks!

Store

ktechs

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share

April 22, 2025

Service client réactifs et à l'écoute !

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review us! We really appreciate it.