All reviews

Rating Breakdown

  • 5
    88% (5,586 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (90 ratings)
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5 / 5 Share

Sept. 4, 2024

Ik raad deze app wel aan. Ik heb een kleine webshop en het gratis plan past op dit moment precies bij mijn wensen en behoeften. Daarnaast staat de klantenservice je snel te woord zo wel via de mail als via de chat.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖 Shelby - Smile Team ✨

5 / 5 Share

Sept. 3, 2024

Excellent support and fast response time

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share

Sept. 3, 2024

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! 💛

5 / 5 Share

Sept. 3, 2024

Good platform easy to use for us and customers Customer service are very helpful especially Joana!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Sept. 2, 2024

Amazing customer service! The staff was very knowledgeable and helpful. They immediately answered my questions and concerns when I needed them. The program itself is beneficial in maintaining consumers!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share

Sept. 2, 2024

Lynn has a superb work today. Thanks so much to her and Smile's team.

Store

HEGIRA

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

3 / 5 Share

Aug. 30, 2024

Always have great success with online chat. Today Lisa helped me with a workaround to a problem that I was trying to solve. Thank you Lisa.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Aug. 30, 2024

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Aug. 30, 2024

Super helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Best customer support ..Quick responses and solves issues

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share

Aug. 29, 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖 Shelby - Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖 Shelby - Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Easy to use and the customer service is very helpful and fast at answering my questions

Store

Sukar

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! - Smile Team ✨

5 / 5 Share

Aug. 29, 2024

Muy buena atención y disposición para resolver cualquier duda. 100% recomendado!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share

Aug. 29, 2024

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Using app

Over 3 years

Total reviews

8

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

5 / 5 Share

Aug. 28, 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review! 🙂 Smile Team ✨

5 / 5 Share

Aug. 27, 2024

Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share

Aug. 27, 2024

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Aug. 27, 2024

great support

Store

CBDÍA

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share

Aug. 27, 2024

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂 Yours in Loyalty, ✨ The Smile Team ✨