Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,630
chart
#22
All reviews
Rating Breakdown
Review RSS Feed
Nov. 28, 2024
Thank you for your review. Our team have reached out to learn more about how we can support you!
Nov. 27, 2024
Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.
Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!
Nov. 27, 2024
Great assistance! Very quick to respond to our ask for help and quick to ask questions and followup. Great product :)
Thank you for your lovely review! We are glad to hear you're having a great experience so far :)
Nov. 27, 2024
Very quick and pointed me to the right direction with ease
Thank you for your review. We are happy that your questions were answered quickly!
Nov. 27, 2024
Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)
Nov. 27, 2024
Hannah in the support team has been a great help as we set up our scheme, thank you!
We are so glad you had a great experience with Hannah, we look forward to watching your loyalty program thrive!
Nov. 27, 2024
Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern. These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!
We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))
Nov. 27, 2024
Thanks for taking the time to rate us 5 stars! Smile Team✨
Nov. 26, 2024
Trying to figure out why some of my customers are not able to pull up their reward points to redeem them on their phones. Kind of sounds like a glitch. We are currently working on the situation and customer service has been as helpful as they can be, just still trying to get the problem resolved.
Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!
Nov. 26, 2024
Very easy to use and easy to modify to your liking and what suits you and your business. Customer service is friendly and quick to respond.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Nov. 28, 2024
It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it
Nov. 26, 2024
Just had great support from Joana. Many thanks. 5* service
Thank you for taking the time to leave us a 5-star review! 🤩
Nov. 25, 2024
Great app and great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 25, 2024
Service is top notch all the time!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 25, 2024
Great app! Been using for several months now! For sure it has boost our sales! A must app to retain customers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 25, 2024
The employees are very prompt and polite!
Thank you for your kind review :)
Nov. 22, 2024
Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨