All reviews

Rating Breakdown

  • 5
    88% (5,588 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (90 ratings)
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5 / 5 Share

Aug. 27, 2024

great support

Store

CBDÍA

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share

Aug. 27, 2024

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂 Yours in Loyalty, ✨ The Smile Team ✨

5 / 5 Share

Aug. 26, 2024

Smooth

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review! 💛

5 / 5 Share

Aug. 26, 2024

best loyalty app and Lisa is the best support. Thank you

Store

Lusso

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩 Lisa - Smile Team✨

5 / 5 Share

Aug. 26, 2024

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Aug. 26, 2024

Great app and fantastic support. We have been running our rewards programme for around a month now and have already seen good results. Highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We really appreciate it 💖 The Smile Team ✨

4 / 5 Share

Aug. 26, 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful.

Using app

Over 3 years

Total reviews

9

Average rating

4.9

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Aug. 25, 2024

Very good plug-in, the service attitude is also pretty good, worth trying

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! The Smile Team✨

5 / 5 Share

Sept. 3, 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

Store

ecoslay

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We really appreciate it 💖 Lynn ✨

5 / 5 Share

Aug. 23, 2024

Smile is awesome to work with! Customers love the rewards program!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖 Shelby - Smile Team ✨

5 / 5 Share

Aug. 23, 2024

Very helpful advise from Shelby! easy to navigate and clear information.

Store

Ediit

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! I'm happy that I could help. 🙂 Shelby - Smile Team ✨

5 / 5 Share

Aug. 22, 2024

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Aug. 22, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

5 / 5 Share

Aug. 22, 2024

very fast help! Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review! 💛

5 / 5 Share

Aug. 22, 2024

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Aug. 22, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

5 / 5 Share

Aug. 22, 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

5 / 5 Share

Aug. 22, 2024

thank you

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! - Smile Team ✨

5 / 5 Share

Aug. 21, 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :) Definitely the top loyalty program apps in the market. Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Aug. 21, 2024

Great customer service! Quick and detailed help from a great team.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)