All reviews

Rating Breakdown

  • 5
    88% (5,844 ratings)
  • 4
    8% (522 ratings)
  • 3
    2% (125 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (94 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2024

Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 22, 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 22, 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 22, 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

Store

BARNER

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🀩

5 / 5 Share

Nov. 22, 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5 star review! Smile Team ✨

5 / 5 Share

Nov. 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

Store

After5

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

5 / 5 Share

Nov. 21, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share

Nov. 21, 2024

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so πŸ™

5 / 5 Share

Nov. 21, 2024

Thank you so much for all your help!

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚

3 / 5 Share

Nov. 21, 2024

Not seeing much response.

Using app

About 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 21, 2024

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 21, 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share

Nov. 21, 2024

Joana was really helpful in answering my enquiry. The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩

5 / 5 Share

Nov. 21, 2024

the customer service is so good!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating πŸ’– If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share

Nov. 20, 2024

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! πŸ’›

4 / 5 Share

Nov. 19, 2024

The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?

Store

BodyFX

Using app

7 days

Total reviews

10

Average rating

4.5

Developer Reply

Thank you for your review! Someone has reached out to learn more about how we can give you the most value while you're using Smile :)

5 / 5 Share

Nov. 19, 2024

Very helpful

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Nov. 19, 2024

App is very user friendly, good customer support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely review!

5 / 5 Share

Nov. 19, 2024

Great customer experience and 1:1 chat service from Joana!

Using app

Over 3 years

Total reviews

7

Average rating

4.3

Developer Reply

So glad Joana was able to assist you and thank you for your lovely review!

4 / 5 Share

Nov. 18, 2024

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review :)