Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,349
chart
#40
All reviews
Rating Breakdown
Review RSS Feed
Aug. 22, 2024
thank you
Thanks so much for taking the time to leave a review! - Smile Team ✨
Aug. 21, 2024
Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :) Definitely the top loyalty program apps in the market. Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 21, 2024
Great customer service! Quick and detailed help from a great team.
We smiled reading this review! Thank you so much :)
Aug. 21, 2024
Great app and excellent customer service!
Thanks for taking the time to leave us a review! 💛
Aug. 21, 2024
Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories
Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help! - Angie and the Smile Team✨
Aug. 20, 2024
Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 20, 2024
Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!
Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊 Shelby - Smile Team ✨
Aug. 19, 2024
We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!
We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :) -Hannah & Andrea
Aug. 19, 2024
Great app with great customer support, especially Cole!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 19, 2024
It's very intuitive to use. Seamless experience. Their customer service is excellent too!
Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩 - Angie and the Smile Team ✨
Aug. 19, 2024
It was great working with the Team. The issue with our customer has been resolved. Thank you, Angie!
Thank you so much for taking the time to leave a review! We really appreciate it 💖 Angie and the Smile Team ✨
Aug. 23, 2024
App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!
Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards. Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can! Yours in Loyalty, ✨ The Smile Support Team ✨
Aug. 17, 2024
muita fixe
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 16, 2024
perfect support from Lynn, hope i can fully use the plan
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
This app is pretty user friendly and the customer service is fantastic! We added this app to two of our shopify stores now and we already have customers signing up and eager to earn.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 15, 2024
Customer service is prompt, professional, and they help from a growing company perspective.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 15, 2024
I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.
Thank you for your review! We are so glad Andreandana and Brandon were able to help you 💛💛💛