Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,620
Reviews
Chart
#25
Shopify

All reviews

5 / 5 Share
Aug. 23, 2026

Hands down the best loyalty app. Defaults are superb but it's also endlessly configurable and I love that they deploy new growth-minded features at a clip. Ullas offered fab support. I've used this app for years and have never, ever had an issue.

Store Using app Total reviews Average rating
Common Goods 10 months 11 4.2
Developer Reply

This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us. - The Smile team

5 / 5 Share
Aug. 23, 2026

j aime la simplicité d'utilisation

Store Using app Total reviews Average rating
BIJOUX MELITI 1 day 1 5.0
Developer Reply

Thanks so much for the 5 stars! 🌟 We're thrilled Smile is working well for you and your customers. - The Smile team

5 / 5 Share
Aug. 23, 2026

Ullas was great help

Store Using app Total reviews Average rating
KNGDY 3 months 1 5.0
Developer Reply

This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us. - The Smile team

5 / 5 Share
Aug. 23, 2026

Fantastic service helping sort an issue that arose. Thank you

Store Using app Total reviews Average rating
Travel and Tide About 5 years 2 5.0
Developer Reply

Thank you! 💛 Reviews like this keep us building - reach out anytime you need a hand. - The Smile team

5 / 5 Share
Aug. 23, 2026

Traduzione in italiano buona , facile ed intuitivo nell’utilizzo anche nel modello free , consigliatissimo

Store Using app Total reviews Average rating
Viola 's Charme About 1 year 1 5.0
Developer Reply

Grazie mille per le 5 stelle! 🌟 Siamo felicissimi che Smile funzioni così bene per te e per i tuoi clienti. — Il team di Smile

5 / 5 Share
Aug. 22, 2026

Store Using app Total reviews Average rating
stella's love About 1 year 2 5.0
Developer Reply

Woohoo! 🎉 So glad you're loving Smile - here's to lots more happy, loyal customers. - The Smile team

5 / 5 Share
Aug. 21, 2026

Store Using app Total reviews Average rating
wittan 3 months 4 5.0
Developer Reply

This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us. - The Smile team

5 / 5 Share
Aug. 21, 2026

Una herramienta increible

Store Using app Total reviews Average rating
Frizzlife Latam 2 days 1 5.0
5 / 5 Share
Aug. 21, 2026

Store Using app Total reviews Average rating
Mood About 1 year 15 4.7
Developer Reply

Thank you so much for the 5-star review! It was a pleasure chatting with you and getting your promotion set up 💛 -Analisa & the Smile team

5 / 5 Share
Aug. 20, 2026

The app interface is easy to work with and has all the features needed for our loyalty program. And Ullas has been a huge support in getting us set up and ready for our program launch!

Store Using app Total reviews Average rating
Third Coast Stitches 9 days 2 5.0
Developer Reply

Thank you for your kind words while you're getting set up! We're so glad Ullas could support you during this process. We'll be here whenever you need us. 😊 - Smile.io Team ✨

5 / 5 Share
Aug. 20, 2026

Store Using app Total reviews Average rating
Plannerpenguin About 4 years 3 5.0
Developer Reply

Thank you for your review! We really appreciate it ☺️ Smile Team✨

5 / 5 Share
Aug. 20, 2026

Thanks Shelby and Erza for your attention to our concerns regarding customer point release dates. Quick response and efficient team!

Store Using app Total reviews Average rating
Campervan HQ Over 1 year 5 5.0
Developer Reply

Thanks so much for taking the time to leave us a 5-star review! ✨ Ezra and I were happy to assist with your concerns and we're very grateful for your feedback. We truly appreciate your kind words and support! 💛 - Shelby and the Smile.io team

5 / 5 Share
Aug. 20, 2026

Great app and customer service!

Store Using app Total reviews Average rating
Planet Botanicals Almost 10 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star review 💖 We really appreciate it ☺️ Smile Team✨

5 / 5 Share
Aug. 20, 2026

Outstanding support from Ezra! Clear instructions, quick response time, and extremely helpful in resolving our VIP program setup. Really appreciate the extra effort and bonus credits. Smile.io support is top-notch!

Store Using app Total reviews Average rating
Dragonhawktattoos Almost 6 years 7 5.0
Developer Reply

Thank you so much for the kind review! 💛 We’re happy to hear that Ezra was able to help with your VIP program setup. We’ll be sure to share your feedback with him! - Shelby from the Smile Team ⭐

5 / 5 Share
Aug. 19, 2026

Wonderful rewards program with great support! I had a few questions about how codes were generated, and Lisa was right on top of things, answering so quickly. She even went above and beyond what I needed. Thank you so much! I highly recommend this app for both beginners and advanced users.

Store Using app Total reviews Average rating
Shimmer Locks 6 months 1 5.0
Developer Reply

Thank you for your lovely review, I am so glad Lisa could help! Please don't hesitate to reach out if you need us again. 😊 Shelby - Smile.io Team

5 / 5 Share
Aug. 19, 2026

Excellent customer service from Smile.io. Analisa took the time to understand the challenge we were experiencing with rewards for subscription customers and went the extra mile to find a practical solution. Rather than simply directing us to a standard help article or suggesting an upgrade, she enabled additional functionality on our current plan that allows us to create rewards for both subscription and one-time purchases. This will make the process much easier for our customers and significantly improve their overall rewards journey. Analisa was friendly, responsive and genuinely focused on finding the right outcome for our business and our customers. A great example of excellent, solution-focused customer service.

Store Using app Total reviews Average rating
McDugNutrition Over 4 years 1 5.0
Developer Reply

Thank you so much for your kind review! It was a pleasure chatting with you and and being able to help 💖 - Analisa & the Smile team

5 / 5 Share
Aug. 19, 2026

Store Using app Total reviews Average rating
Zerabel 16 days 1 5.0
Developer Reply

Thank you for taking the time to leave this 5-star review 💖 We really appreciate it ☺️ Smile Team✨

5 / 5 Share
Aug. 18, 2026

The support team was very helpful and responsive to resolve an issue we had with our theme.

Store Using app Total reviews Average rating
PRODOH Almost 4 years 6 5.0
Developer Reply

Thank you so much for the kind review! ⭐ It was a pleasure helping you resolve the issue with your theme. I’m glad I could get everything sorted out for you, and I truly appreciate you taking the time to share your experience! — Lynn and the Smile Team ⭐

5 / 5 Share
Aug. 18, 2026

Shelby helped me through some stuffs and analysis.

Store Using app Total reviews Average rating
SRI Labs 5 months 3 5.0
Developer Reply

Thank you so much for the kind review! ⭐ We’re happy to hear that Shelby was able to help with your questions and provide the analysis you needed. We’ll be sure to share your feedback with her! — Lynn and the Smile Team ⭐

5 / 5 Share
Aug. 18, 2026

Store Using app Total reviews Average rating
Prime Shrimp Over 4 years 4 5.0
Developer Reply

Thank you so much for the 5-star review! ⭐ We truly appreciate your support and are so glad to have you with us. — Lynn and the Smile Team ⭐

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