All reviews

Rating Breakdown

  • 5
    91% (3,865 ratings)
  • 4
    6% (239 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 91% (3,850)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2026

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5 stars, thank you so much! 💛 We’re here if you need anything 😊 - Smile.io Team ✨

5 / 5 Share

April 12, 2026

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 💛 We really appreciate your support, we’re here if you need anything 😊 - Smile.io Team ✨

5 / 5 Share

April 11, 2026

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨

5 / 5 Share

April 11, 2026

Great app! Easy to set up and use, customer support has been extremely helpful. My only complaint is I wish I'd added it sooner!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear you found our support fast and helpful — that’s exactly what we strive for. We truly appreciate you taking the time to share your feedback! The Smile Team ✨

5 / 5 Share

April 11, 2026

love it so far

Store

KOLLAB

Using app

7 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨

5 / 5 Share

April 10, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨

5 / 5 Share

April 10, 2026

the live chat with quick and efficient and helped resolve my problem. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear you found our support fast and helpful — that’s exactly what we strive for. We truly appreciate you taking the time to share your feedback! The Smile Team ✨

5 / 5 Share

April 10, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

April 10, 2026

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We truly appreciate your support 💛 — Smile.io Team ✨

5 / 5 Share

April 9, 2026

Easy to set up and to navigate. Wish they add a few more features.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨

5 / 5 Share

April 9, 2026

Shelby is amazing and very helpful

Store

Lemon

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨

5 / 5 Share

April 8, 2026

It's been really fun integrating this as a way to reward my clients and incentivize purchases. The support staff are very friendly and helpful too - which is wonderful for a small business owner!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 💛 We truly appreciate your support. - Smile.io Team ✨

5 / 5 Share

April 8, 2026

Trabajamos con Smile, desde el 2022, y la verdad es una aplicación muy fácil de utilizar y sacarle provecho. Si algo se atora, e. equipo de servicio al cliente, te solucionan muy rápido. We've been working with Smile since 2022, and it's truly a very easy app to use and get the most out of. If anything gets stuck, their customer service team resolves it very quickly.

Using app

Over 4 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your review and feedback — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

April 8, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and feedback — we really appreciate it 🤩

1 / 5 Share

April 7, 2026

I used free plan, but the app charge 79$, please refund

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to share this here! Someone from our team will reach out to you directly, we're confident our team can help get this resolved quickly.

5 / 5 Share

April 7, 2026

Smile.io is incredibly easy to use and very intuitive. Even the free version offers a wide range of great features, and the paid plans are even better with more advanced tools. I expect this app to have a very positive impact on our store's sales and customer loyalty. Highly recommended!

Using app

10 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! 💛 We're thrilled to hear that you find Smile easy to use and feature-rich, even on the free plan. It’s wonderful to know you’re expecting a positive impact on your sales and customer loyalty, we truly appreciate your recommendation! 😊 - Smile.io Team ✨

5 / 5 Share

April 7, 2026

When I got stuck, Lisa jumped in and made everything so easy to understand. Her directions were clear and easy to follow, and she went above and beyond by including screenshots of every step. That kind of hands-on, visual support made all the difference. On top of being incredibly helpful, she was also warm and friendly throughout the whole interaction. Thank you, Lisa!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 💛 We're thrilled to hear that Lisa was able to make everything clear and easy to follow, and that the step-by-step screenshots made a difference. We’ll be sure to share your kind words with her, she’ll be so happy to hear this! 😊 - Smile.io Team ✨

5 / 5 Share

April 7, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 💛 We truly appreciate your support. We’re here if you need anything 😊 - Smile.io Team ✨

5 / 5 Share

April 5, 2026

very good and functional app if you want a loyalty program. easy to use and setup, 0 problem ever since we started with them.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 💛 We're thrilled to hear that you’ve had a smooth experience with Smile and found it easy to set up and use. It means a lot to know it’s been working reliably for your loyalty program, we truly appreciate your support! 😊 - Smile.io Team ✨

5 / 5 Share

April 4, 2026

Using app

27 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the 5-star rating! 🌟 We’re grateful for your support and always here if you need anything 💛 - Smile.io Team ✨