All reviews

Rating Breakdown

  • 5
    91% (3,771 ratings)
  • 4
    6% (237 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (3,794)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2026

EXCELENTE APLICACION

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2026

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ๐Ÿ’› We truly appreciate your support. - Smile.io Team โœจ

5 / 5 Share

March 26, 2026

It has been fasntastic clients - enjoying it - and our business likes the simplicity of being able to identify the rewards for clients.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! ๐Ÿ’› We're thrilled to hear that both you and your customers are enjoying the experience, and that the simplicity of managing rewards has been helpful for your business. We truly appreciate you sharing this! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 25, 2026

I want to thank Alex for his quick help!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐Ÿ’› We're glad to hear that Alex was able to help you quickly, weโ€™ll be sure to share your feedback with him! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 25, 2026

Vlotte opvolging bij problemen.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor je feedback! ๐Ÿ’› Fijn om te horen dat je onze opvolging bij problemen als vlot hebt ervaren. We waarderen je reactie enorm! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 24, 2026

Great app. Easy to set up and use!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐Ÿ’› We're so glad to hear that you found Smile easy to set up and use. We truly appreciate your support! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 24, 2026

Excellent so far! I wish I got notified when people earn specific points like sharing my profile or reel, etc.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! ๐Ÿ’› We're so glad to hear that you're having an excellent experience so far. We also appreciate your suggestion around notifications, thatโ€™s a great idea, and weโ€™ll be sure to share it with our team. Thanks again for taking the time to share! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 24, 2026

Lisa was great, helped me resolve issues chatgpt couldn't. 5/5 experience.

Using app

About 22 hours

Total reviews

7

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave this review ๐Ÿ’– It was a pleasure assisting you! Lisa - Smile Teamโœจ

5 / 5 Share

March 24, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ๐Ÿ’› We truly appreciate your support. - Smile.io Team โœจ

5 / 5 Share

March 24, 2026

Using app

24 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ๐Ÿ’› We truly appreciate your support. - Smile.io Team โœจ

5 / 5 Share

March 24, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ๐Ÿ’› We truly appreciate your support. - Smile.io Team โœจ

5 / 5 Share

March 23, 2026

Hi I used it for a while and it was perfect until I encountered a problem a few days ago. However, customer service quickly resolved my issue. It's a fantastic application.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear that everything has been working well for you and that our team could quickly resolve the issue you encountered. We truly appreciate your support and are happy to have you with us! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 23, 2026

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ๐Ÿ’› We truly appreciate your support. - Smile.io Team โœจ

5 / 5 Share

March 23, 2026

excellent

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! ๐Ÿ’› We really appreciate it. ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 22, 2026

Very easy to use and set up, my customers love it , thank you!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐Ÿ’› We're so glad to hear that you found Smile easy to set up and that your customers are loving it. We truly appreciate your support! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 20, 2026

thank you

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the 5-star review! ๐Ÿ’› We truly appreciate your support, weโ€™re here if you need anything ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 20, 2026

I've worked with Shelby the past few days to sort out a kink with Smile.io and our Loop returns and exchanges app. We've been having the issue (because of Loop) that extra points are awarded to the customer upon an exchange, without points from the original order being deducted. Shelby walked me through what is happening, and worked to created a Shopify flow to solve the issue. The first flow didn't work--but she has continuously helped me work/talk through the issue and has been absolutely amazing in working to find a solution.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! ๐Ÿ’› Weโ€™re really glad Shelby could help walk you through what was happening and support you in working toward a solution. We truly appreciate your patience as we worked through this together, and weโ€™ll be sure to share your kind words with Shelby. It means a lot! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 19, 2026

Shelby at Smile was incredibly helpful during our loyalty program launch. She answered so many important questions, helped clarify key details, and made the whole process feel much easier and less overwhelming. Her support was thorough, responsive, and genuinely valuable every step of the way. Customer support was 10/10, and I really appreciated how knowledgeable and helpful she was throughout the process.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! ๐Ÿ’› We're thrilled to hear that Shelby was able to support you throughout your loyalty program launch and make the process feel smoother and less overwhelming. Weโ€™ll be sure to share your kind words with Shelby. Itโ€™ll truly mean a lot! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 18, 2026

We've used this app for several years and it works well for our brand. Customer service is always happy to help with resolution if needed.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your continued support! ๐Ÿ’› We're delighted to hear that Smile has been working well for your brand over the years and that our team has been there to help whenever needed. We truly appreciate you taking the time to share your experience! ๐Ÿ˜Š - Smile.io Team โœจ

5 / 5 Share

March 18, 2026

The smile loyalty ad on on my Shopify store has brought my customers back ! The team helped me through some problems with my DNS and Shopify , they went beyond what they needed to do as it was a issue with my settings but they made sure I was able to understand everything step by step .

Using app

About 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! ๐Ÿ’› We're thrilled to hear that Smile has helped bring your customers back, and we're so glad our team could support you through the DNS and Shopify setup issues. It means a lot to know the step-by-step guidance was helpful, we truly appreciate you sharing your experience! ๐Ÿ˜Š - Smile.io Team โœจ