Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,346
chart
#40
All reviews
Rating Breakdown
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Sept. 14, 2024
super easy to use
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Sept. 13, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Sept. 13, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Sept. 12, 2024
Great app and amazing customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Sept. 12, 2024
I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.
So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :) - Hannah
Sept. 11, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Sept. 11, 2024
It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
Sept. 11, 2024
Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.
Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly! -Hannah :)
Sept. 11, 2024
Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.
Thank you for this lovely review, we are really glad you found the support fantastic :)
Sept. 11, 2024
Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!
Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖 Shelby - Smile Team ✨
Sept. 11, 2024
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
Sept. 10, 2024
Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Sept. 10, 2024
Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !
Merci beaucoup pour votre belle critique!
Sept. 10, 2024
Quick and easy to reach customer service.
Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!
Sept. 10, 2024
Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!
Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)
Sept. 10, 2024
The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)
Sept. 9, 2024
Helpful and responsive customer support
Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)
Sept. 9, 2024
Great app, we've been using Smile for a while now and haven't had any issues.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Sept. 9, 2024
Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)
Thank you for your review and feedback - this is something we will definitely look into and keep you updated with. We are very glad to hear that our customer support were helpful in trying to find a solution for you!