All reviews

Rating Breakdown

  • 5
    88% (5,839 ratings)
  • 4
    8% (522 ratings)
  • 3
    2% (125 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (94 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2025

Merci pour votre aide

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

The customer service is 10/10 and they are always so helpful! Always coming out with new features to make it better and better.

Using app

--

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

1 / 5 Share

Dec. 30, 2024

Being billed after i cancel the subscription!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 26, 2024

Best app and amazing and helpful supportive team that is always reachable.

Store

Monos

Using app

Over 2 years

Total reviews

13

Average rating

4.7

Developer Reply

We really appreciate your review - thanks!

5 / 5 Share

Dec. 26, 2024

Support has been great so far!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are happy that your questions were answered quickly!

5 / 5 Share

Dec. 29, 2024

Great team to work with, honest and clear

Using app

44 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Dec. 24, 2024

easy to use!

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share

Dec. 24, 2024

非常感谢smile相关人员提供的帮助

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share

Dec. 23, 2024

Customer support is very attentive.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share

Dec. 23, 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share

Dec. 20, 2024

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

Dec. 20, 2024

Shelby was quick and super helpful on the support and the integration was seamless

Store

Grazly

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Dec. 19, 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Store

Daybird

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

hank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Dec. 17, 2024

Store

Lovful

Using app

26 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

Dec. 16, 2024

Excellent customer service! Easy to use app!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Dec. 16, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

Dec. 16, 2024

Very reactive and helpful when contacted.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Dec. 16, 2024

Shelby was fantastic!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖 Don't hesitate to reach out if you have any further questions 😊 Smile Team ✨

5 / 5 Share

Dec. 15, 2024

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Using app

About 1 year

Total reviews

11

Average rating

3.0

Developer Reply

Thank you for taking the time to review Smile! We really appreciate it 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! Smile Team ✨

5 / 5 Share

Dec. 14, 2024

Great system

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review 💖 If you need any help, please do not hesitate to reach out 😊 Smile Team ✨