June Swimwear review for Smile: Loyalty & Rewards

5 / 5

July 2, 2024

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users. Previous review: I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! We're sorry to hear you're having trouble with order limits. Our team have reached out with some potential solutions to the issues addressed here. Thanks! The Smile.io Team

Smile: Loyalty & Rewards for Shopify
Smile: Loyalty & Rewards
4.8 star
6,351 reviews

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

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Shopify App Store