Karine Sultan review for Smile: Loyalty Program Rewards

1 / 5

Sept. 15, 2025

We discovered that more than 12,000 discount codes were created through this app and then published on coupon websites for anyone to use. Nobody ever warned us this was happening. It’s obvious someone hacked or exploited the referral program, but instead of helping, support didn’t even apologize or offer a solution to delete or block these codes. This is unacceptable for a platform that should be protecting merchants, not leaving us exposed to abuse. If you value your store and revenue, think twice before trusting this app.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

Smile: Loyalty Program Rewards for Shopify
Smile: Loyalty Program Rewards
4.9 star
4,132 reviews

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Developer
Shopify App Store