T-Rex Cookie review for Smile: Loyalty Program Rewards
May 8, 2026
Super solid to start - support has been responsive and active. Only reason for 4/5 as opposed to 5/5 is because of the "On-Site" section within the app has pieces that say "Set Up", and they don't disappear when I've already set them up. This was a bit confusing at first. Still getting used to it, but its pretty clean so far. Edit: 5/5 for sure. We're on the growth plan, and the responsiveness from the team has been awesome. They've been super attentive to our issues (most were user error tbh).
We really appreciate you taking the time to share your thoughts, our team is always focused on finding ways to better support our merchants. We’ve also sent you a direct message and would be glad to continue the conversation there. Hope to connect with you soon!
Customer loyalty points, VIP tiers, referrals, rewards program