Moehair USA Inc. review for Smile: Loyalty Program Rewards

1 / 5

May 7, 2026

Very disappointed with the Smile app and their support team. The customer service response time is extremely slow — even after seeing the messages, they take 2–3 days to reply back. We are paying a significant amount for the app, but the support and solutions provided have not been helpful at all. Overall, the experience has been frustrating and unprofessional. I would not recommend this app and would suggest looking for a better alternative.

Using app

3 days

Total reviews

12

Average rating

4.6

Smile: Loyalty Program Rewards for Shopify
Smile: Loyalty Program Rewards
4.9 star
4,224 reviews

Customer loyalty points, VIP tiers, referrals, rewards program

Developer
Shopify App Store