Siren & Muse review for Smile: Loyalty & Rewards

Sept. 12, 2018

Smile.io has been great. Easy to setup again. We had changed to a different rewards system but changed back as we prefer the additional visibilty of this program. When we had an issue with customizing our notification, support was quick to help, so big shoutout to Roel. A few things that we would love to see added are the ability to award customers points when they have spent a certain amount or have made a certain number of orders. Also awarding customers for Instagram tags and Pinterest follows and pins from the site and being able to customize the fonts in the launcher so it matches our brand better. Also a big issue to fix in the referral program. There needs to be a way to stop customers from referring themselves on a different email address.