Patchesrus review for Smile: Loyalty & Rewards

March 5, 2019

12-28-2018 update we have noticed that since we have stopped using this app that we are no longer getting dummy signups to our newsletters or fake accounts via our website. We are no longer having to go thru new customers and delete all that rubbish, so we are happy that we uninstalled this app and Im not sure that it brings more value than the headaches it creates, not good for us anyway 06-03-2019 STILL MONITORING, YES, NO FAKE EMAILS OR ACCOUNTS BEING ADDED TO OUR CUSTOMER BASE SINCE WE STOPPED USING THIS APP, NOW WE ARE 100% CERTAIN APP DEV OR THE APP ITSELF HAS A FEATURE WHEREBY FAKE SIGNUPS ARE CREATED AS A METHOD OF INCREASING CUSTOMER LIST AND THEREFORE PUSHING YOU OUT OF FREE VERSION INTO PAID VERSION, CHECK YOUR DATA BASE PEOPLE, CLICK CUSTOMERS IN SHOPIFY ADMIN AND SCAN YOU CUSTOMER LIST TO SEE IF YOU HAVE FAKE NAMES, THEY WILL APPEAR AS FIRST AND LAST NAME ARE THE SAME. CAVEAT EMPTOR! Despite the above without that flaw, I think the whole idea behind the app is great. Integration is good too and after talking with the team at Sweet Tooth and receiving great communication (fast too) I am happy to give this app a good run! Looking forward to some good results to post back here soon! Can't really view this on mobile properly. Would be good if they could make the dashboard for shopify owners mobile friendly, all the menu options are hidden underneath .... App itself though is performing very well so far. Been using it for a good few months now and functionality is great. I find it very slow to load though, and really drags on mobile devices so we have opted to simply not show the rewards tab via mobile. reducing our rating to 4 stars based on this and the fact that Im not so sure Sweet Tooth really has the apps plans straightened out for best performance and in the entire interests of their customers. Also, never seem to get a reply from Mike the CEO when we've emailed him. All that said though, its good as long as it keeps improving and if they listen to the users a little more. https://wizardpatch.com https://www.facebook.com/Wizard-Patch-642285209199029 https://www.instagram.com/wizardpatch/