Photo Boards® review for Smile: Loyalty & Rewards

Oct. 8, 2019

So close to being a great app, but there seems to be a major error on how the app calculates points on sales. If like us you choose to base rewards points on the product price before tax and shipping is added, beware that the app takes the total order amount then deducts the VAT inclusive delivery fee and also deducts the total VAT for the whole order, resulting in VAT on delivery being deducted twice and fewer points awarded than the customer is expecting. Instead, it should base the rewardable total on the product total before VAT.