Yourgreatfinds review for Smile: Loyalty Program Rewards

5 / 5

Jan. 28, 2017

I just set up the program and have not used it yet. I was frustrated with the set up, but Elli at customer service sure helped. I was about to just disconnect the app out of frustration and she cheerfully helped me through. You saved a customer Elli!! Awesome. Update: My customers love this! They are earning points and spending them. I like that during special events I can offer double points and manually give my customers their double points with a big thank you. This is a MUST HAVE for me! Thrilled with it. Update 1/28.17 I have been using the free option and here is the problem. The first upgrade is at 500 customers signed up and it is $60.00 per month. That is too expensive for me. Too big of a jump. There needs to be one in the $30 range. And, I find that people sign up and get their 200 points and then become inactive. I want to remove those people until I can afford this app but the sign up dates are inaccurate. Sweet Tooth, I am looking for another app because I'm almost to 500 customers. I hate to go, but what else can I do?

Using app

9 months

Total reviews

19

Average rating

3.8

Smile: Loyalty Program Rewards for Shopify
Smile: Loyalty Program Rewards
4.9 star
4,129 reviews

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Developer
Shopify App Store