Boardgamewarriors review for Smile: Loyalty & Rewards

July 11, 2016

We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store. The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay! The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.