Raw Feeding Miami review for Smile: Loyalty & Rewards

3 / 5

Nov. 12, 2021

The app is great and I would give it 5 stars if it didnt have 1 glitch that they still have not fixed... If you use their referral program, there is NO way to prevent fraud. So that means, customers can create multiple emails and get the referral discount without ever being blocked. So customers are repeatedly using a referral discount on every order without the app stopping it or blocking it. So in the end, you end up losing more money than making money from the referrals. But the rewards portion part works great and has no issues!

Using app

Over 4 years

Total reviews

6

Average rating

3.3

Developer Reply

Thanks so much for sharing this! 🙏 Feedback like this really helps ensure that we can provide the best experience possible for all of our merchants. 🙌 We’re always working on making the referral fraud prevention measures better! We're sending an email your way with a more detailed explanation and with the best ways to mitigate this moving forward 👍

Smile: Loyalty & Rewards for Shopify
Smile: Loyalty & Rewards
4.8 star
6,348 reviews

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Developer
Shopify App Store