Beehive Wool Shop review for Smile: Loyalty & Rewards
March 28, 2022
We have used this review since setting up our online store 3 years ago. At this point we will be looking at changing our loyalty point program. Anything less than Pro is not worth the money, and the subscription fees are out of control. We are frustrated with the lack of features in any payment plan other than Pro. We would happily pay a reasonable subscription fee for the app, but the Pro is an insane amount of money to pay for a mid-sized business, and the features in Starter or Growth are not worth it. I would recommend against other small/medium sized businesses using this app. I am glad the developers have found success with enterprise level businesses but they do not care or cater to anyone else.
Thank you for sharing your open & honest feedback. It hurts, because we champion ourselves on supporting small & medium business 😔 . It's definitely not our intention to price anybody out of using Smile. There's normally a way we can work together to figure out a viable way forwards. I've gone ahead and reached out directly to see how we can make Smile work for you. Our team is online and looks forward to reconnecting.
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App