Wanderlust Folk Candle Co. review for Smile: Loyalty & Rewards

1 / 5

June 27, 2022

I try to open the app to view info and it says that the app has an error...so nothing even comes up. Deleting...unfortunately now all my customer's points will also be deleted...

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to reach out to us and leave your feedback! We are sorry to hear of the issues you are experiencing and dove into things on our end. 🔦 I just sent you an email regarding my findings. 🤓 Your program and dashboard are functioning as normal, but you have disabled points and referrals, which will pause your program. In order to relaunch the program simply hit "activate" for both points and referrals. 😸 If you deleted the app please re-install it as all your customers data will be deleted within 48 hours in compliance with internet privacy laws. If you experience any further difficulty just reply to me via email, or email [email protected], or you can always pop into the Live Chat via the app itself or our website, smile.io. 😺 We hope to help get you sorted asap! Thank you so much! ☀️ Cheers, Joshua - Smile Team 🧙‍♂️

Smile: Loyalty & Rewards for Shopify
Smile: Loyalty & Rewards
4.8 star
6,348 reviews

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Developer
Shopify App Store