B.Different Clothing review for SMSGo: Abandoned Cart Recovery

We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business. We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again. This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away. EDIT after their review reply: I kept testing their app while they continuously spammed my mail with several weekly requests to update my review. Once they replied here, they stopped completely offering customer service, confirming once again how unserious and unreliable this app is. Other issues that surfaced and they did not address (as they completely stopped offering support) are: - SMS get sent without the customer's name, even if the customer's name is available. - SMS fail to send with no reason, but the money still gets taken from your balance. So, once again, really stay away from this app.