Rating

4.8

feedback

395

Reviews

chart

#2,343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    50%
  • More than a year
    40%

Reviews Summary

The reviews for the Convertway Shopify app are overwhelmingly positive, with users praising its user-friendly interface, seamless integration with Shopify stores, and effective marketing tools for SMS and WhatsApp campaigns. Customers appreciate the app's features, such as automated messages, abandoned cart recovery, and real-time analytics. The support team, especially individuals like Shivani, Ansh, and Priti, receives high praise for their helpfulness and responsiveness. However, there was one negative review highlighting issues with the application's functionality, customer support, and pricing changes.

Highlights

User-friendly interface and seamless integration
Effective marketing tools for SMS and WhatsApp campaigns
Praise for the support team, including Shivani, Ansh, and Priti
Negative review highlighting issues with functionality, customer support, and pricing changes

Rating Breakdown

  • 5
    88% (346 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

As a small business owner, taking my business to the next level has been a mix of excitement and uncertainty. Managing everything alone often felt overwhelming, and I constantly wondered whether I could automate WhatsApp. That’s when I got to know about Convertway. And, they have made my task easier and made the automation happen. Their support, guidance, and expertise have made a world of difference, transforming what once felt daunting into a journey filled with confidence and growth. I couldn’t be more grateful to have found such an incredible platform that genuinely cares about helping businesses like mine thrive

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 11, 2024

The Convert Way app has been a breeze to set up, thanks to the exceptional support from their team, especially Shivani. She guided me through the installation process and helped configure everything seamlessly, making the initial setup stress-free. Although I haven’t had the chance to fully explore the app’s impact on sales yet, their customer support has already left a positive impression. Highly recommend their team for their prompt and friendly assistance!

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 11, 2024

Best Service and the representative shivani ma'am doing the best job. One of the greatest whatsapp marketing tools ever.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Really good for automating campaigns

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 10, 2024

We’ve been using TCW for our SMS Marketing & WhatsApp campaigns, and the results have been fantastic! The platform is user-friendly, allowing us to connect with our customers quickly and effectively. The engagement rates have exceeded expectations, and the customer support team is always available to help. Highly recommend TCW for businesses looking to enhance their communication strategies.

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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