CW: WhatsApp Marketing & SMS for Shopify

CW: WhatsApp Marketing & SMS

Convertway - SMS Marketing & Whatsapp Marketing Automation

Developer

Rating

4.7

feedback

415

Reviews

chart

#2,511

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    47%
  • More than a year
    40%

Reviews Summary

The reviews for the Convertway app are overwhelmingly positive, with users praising its user-friendly interface, efficient features like bulk messaging and automation, excellent customer support, and the ability to schedule messages and segment audiences easily. Customers appreciate the platform's performance, support team availability, and the impact it has had on their businesses. However, there are a few negative reviews mentioning issues with SMS delivery and delays in refunds. Overall, the app seems to be highly recommended for businesses looking to enhance their WhatsApp and SMS marketing strategies.

Highlights

Positive user experience and user-friendly interface
Efficient features like bulk messaging and automation
Excellent customer support and availability
Impact on businesses and performance
Issues with SMS delivery and delays in refunds

Rating Breakdown

  • 5
    87% (362 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 16, 2025

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable. Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating. Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess what? Even with the paid plan, the app kept throwing errors non-stop. I asked for a refund — surprise, surprise: they don’t offer refunds at all. So not only do you not get a free trial, but you also lose your money on an app that literally doesn’t work. My honest recommendation: don’t waste your time or money on this app. It’s just not worth it.

Using app

--

Total reviews

7

Average rating

4.4

1 / 5 Share

April 15, 2025

I have installed the app and they charged me in the trial period. Now i am waiting for the refund of wallet amount RS.5000 and app charge RS.3131. bUT I AM NOT GETTING ANY RESPONSE FROM THEM .

Store

NOETHER

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

April 7, 2025

Collaborating with Convertway has been a good experience, and it has helped me gain new customers. The chatbot option is good. Interaction with their support member, i.e., Mr. Irfan Khan, is very satisfying as he solves all the problems faced within the panel.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2025

I have been using this app for sometime and it works wonders.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

This app is a game-changer for businesses looking to engage with customers through WhatsApp and SMS! It’s user-friendly, efficient, and packed with powerful features like bulk messaging, automation, and analytics. The ability to schedule messages and segment audiences makes marketing effortless. Plus, the delivery rates are excellent, ensuring messages reach the right people at the right time. Highly recommended for anyone serious about growing their business through direct messaging!

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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