TCW: SMS Marketing & Whatsapp  for Shopify

TCW: SMS Marketing & Whatsapp

ConvertWay - SMS Marketing & Whatsapp Marketing

Developer

Rating

4.7

feedback

387

Reviews

chart

#2,360

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    8%
  • Less than a year
    50%
  • More than a year
    41%

Reviews Summary

The Convert Way app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer support provided by the team, ease of use, and effectiveness in boosting sales and customer engagement. Users appreciate the user-friendly interface, seamless integration with Shopify, and features like automated messages, abandoned cart recovery, and live chat. The dedicated support team, especially individuals like Mr. Ansh, Shivani, and Priti, has been commended for their helpfulness and responsiveness. However, there are a few negative reviews mentioning issues with pricing changes, lack of application for notifications, and glitches in the WhatsApp browser interface.

Highlights

Excellent customer support and responsiveness
User-friendly interface and seamless integration with Shopify
Effective in boosting sales and customer engagement
Features like automated messages, abandoned cart recovery, and live chat
Negative reviews mentioning issues with pricing changes, lack of application for notifications, and glitches in the WhatsApp browser interface

Rating Breakdown

  • 5
    87% (337 ratings)
  • 4
    6% (23 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

best app to use very easy ui and great support from team

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 14, 2024

bad experience

Using app

3 months

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 22, 2024

best support team, good features in the app very easy to use. Thank to Mr. Ansh!!!

Using app

5 months

Total reviews

12

Average rating

5.0

4 / 5 Share

Oct. 1, 2024

I've had a great experience using TCW Convert Way for our WhatsApp campaigns, order confirmation messages, and follow-ups. The app is user-friendly and highly efficient in managing customer communication. A special mention to Mr. Ansh, who has been incredibly helpful and coordinated with us throughout the process. Highly recommend this app for seamless customer engagement!

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 27, 2024

Nice App. Good customer support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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