Convertway: WhatsApp, SMS, RCS
Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.4
feedback
237
chart
#3,327
All reviews
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May 7, 2026
Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.
April 29, 2026
Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.
April 29, 2026
Using ConvertWay for WhatsApp automation has been a great experience so far. The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues. Special mention to Dhananjay — super helpful and responsive whenever we needed support. Overall, a solid platform if you’re serious about scaling WhatsApp marketing.
April 29, 2026
The platform is smooth, easy to use and has really helped us improve customer engagement and conversions for our Shopify store. The automation flows, WhatsApp marketing features, and support team are excellent. Setup was simple, performance is great. Highly recommended for any eCommerce business looking to scale customer communication and sales efficiently. Great work by the ConvertWay team
April 29, 2026
We’ve had a great experience using Convertway so far. The onboarding was smooth and the platform is very easy to set up and manage. A big shoutout to the team for being incredibly supportive and always available when needed. One of the standout results for us has been the improvement in conversions—we saw a noticeable uplift in abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands looking to scale efficiently.
April 29, 2026
I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past 1 years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance
April 29, 2026
The team support was excellent, especially Dhananjay sir, who was very helpful and responsive.
April 29, 2026
The ConvertWay has been a useful tool for reaching customers through WhatsApp and SMS. Over the last two years, it has helped me improve customer engagement through its campaigns and automation features. The KAM team has been responsive and supportive throughout.
April 29, 2026
I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past two years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance
April 29, 2026
The ConvertWay is an excellent application for communicating with your customers through Whatsapp & SMS. I have been using TCW since last 1 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.
April 29, 2026
Very easy to set up and use. We’ve seen solid improvements in conversions and repeat purchases through WhatsApp automation. What really stands out is the support team—they’re always available to help, no matter what. We say this after trying out other tools available in the market! Easily one of the better tools out there for retention and engagement.
April 23, 2026
Easy to use and requires minimal effort, We have seen repeat purchases increase by around 15% which is exactly what we were aiming for. Highly recommended for other brands, The team has been seamless, responsive , and quick to assist.
April 22, 2026
We’ve had a great experience with the WhatsApp integration service. The setup was smooth, and the platform works efficiently for our business needs. A special thanks to Preeti ji and her team for their constant support and prompt assistance throughout the process. They were professional, responsive, and ensured everything was handled seamlessly. Highly satisfied with the overall service and would definitely recommend it to others.
April 22, 2026
Great product with exceptional customer support—far better than any other retention tool we’ve used. We’ve tried multiple tools in the past, but none matched the level of support provided here. A special mention to Preeti Mahajan, who was our point of contact throughout the entire onboarding journey. She was very supportive, responsive, and made the whole process smooth and hassle-free.
April 21, 2026
Our experience with ConvertWay has been very positive. The setup was quick and seamless, and the platform is simple to use. What stood out most was the team as they’re proactive, helpful, and always ready to assist. A special mention to Preeti, who supported us throughout the onboarding process and made the entire experience incredibly smooth. We’d highly recommend ConvertWay to other brands.
April 15, 2026
We’ve had a great experience with ConvertWay - the platform is easy to use and seamless to set up. The team is super supportive and always available, and we’ve seen a noticeable boost in conversions. Highly recommended to other brands!
April 2, 2026
We had a great experience with Convertway, everything was smooth and easy to set up. Big thanks to the team for being super helpful and always available. The standout was the drop of our Cart abandon—we saw 20% conversion, which have really
March 25, 2026
i have been using this tool for last 7 months and my experience is good and the support team is very nice .most important thing arindambhai is a nice man always stand for help. its great tool for retention marketing.