Convertway: WhatsApp, SMS, RCS

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.

We’ve had a great experience using Convertway. The onboarding was smooth and the platform is very easy to use. A big thank you to team for being supportive and available when needed. We saw improvements in conversions, abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands.

Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.

Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.

Using ConvertWay for WhatsApp automation has been a great experience so far. The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues. Special mention to Dhananjay — super helpful and responsive whenever we needed support. Overall, a solid platform if you’re serious about scaling WhatsApp marketing.

The platform is smooth, easy to use and has really helped us improve customer engagement and conversions for our Shopify store. The automation flows, WhatsApp marketing features, and support team are excellent. Setup was simple, performance is great. Highly recommended for any eCommerce business looking to scale customer communication and sales efficiently. Great work by the ConvertWay team

We’ve had a great experience using Convertway so far. The onboarding was smooth and the platform is very easy to set up and manage. A big shoutout to the team for being incredibly supportive and always available when needed. One of the standout results for us has been the improvement in conversions—we saw a noticeable uplift in abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands looking to scale efficiently.

I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past 1 years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance

The team support was excellent, especially Dhananjay sir, who was very helpful and responsive.

The ConvertWay has been a useful tool for reaching customers through WhatsApp and SMS. Over the last two years, it has helped me improve customer engagement through its campaigns and automation features. The KAM team has been responsive and supportive throughout.

I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past two years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance

TCW help us grow our brand, very helpful, good our brands.

The ConvertWay is an excellent application for communicating with your customers through Whatsapp & SMS. I have been using TCW since last 1 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.

Very easy to set up and use. We’ve seen solid improvements in conversions and repeat purchases through WhatsApp automation. What really stands out is the support team—they’re always available to help, no matter what. We say this after trying out other tools available in the market! Easily one of the better tools out there for retention and engagement.

Easy to use and requires minimal effort, We have seen repeat purchases increase by around 15% which is exactly what we were aiming for. Highly recommended for other brands, The team has been seamless, responsive , and quick to assist.

We’ve had a great experience with the WhatsApp integration service. The setup was smooth, and the platform works efficiently for our business needs. A special thanks to Preeti ji and her team for their constant support and prompt assistance throughout the process. They were professional, responsive, and ensured everything was handled seamlessly. Highly satisfied with the overall service and would definitely recommend it to others.

Great product with exceptional customer support—far better than any other retention tool we’ve used. We’ve tried multiple tools in the past, but none matched the level of support provided here. A special mention to Preeti Mahajan, who was our point of contact throughout the entire onboarding journey. She was very supportive, responsive, and made the whole process smooth and hassle-free.

Our experience with ConvertWay has been very positive. The setup was quick and seamless, and the platform is simple to use. What stood out most was the team as they’re proactive, helpful, and always ready to assist. A special mention to Preeti, who supported us throughout the onboarding process and made the entire experience incredibly smooth. We’d highly recommend ConvertWay to other brands.