CW: WhatsApp, SMS & AI Chatbot for Shopify

CW: WhatsApp, SMS & AI Chatbot

Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.6
Feedback
246
Reviews
Chart
#1,445
Shopify

All reviews

5 / 5 Share
Oct. 26, 2026

The ROI has been a huge win for us. We're 6X ROAS on UTM-level attribution, which gives us a much clearer picture of the revenue we’re actually driving from ConvertWay, beyond just click-based attribution. We use WhatsApp and AI Voice calls for abandoned cart recovery which helps us reach more shoppers without having to call everyone manually. We also use AI Voice & WhatsApp for COD order confirmation and address verification. Ayush, Adarsh and Jyoti have been really helpful throughout, and it’s been great working with the team. Looking forward to exploring more with them!

Store Using app Total reviews Average rating
the daily rootine 4 months 1 5.0
4 / 5 Share
Oct. 26, 2026

We had a really easy and quick onboarding with Convertway. Needed some help understanding the platform initially, their team was very quick to respond and get issues sorted or guide when needed. Made the transition from another service provider quite effortless. Thanks to Jyoti and rest of the team for helping us. Overall has been an effective marketing platform for us. Would definitely recommend.

Store Using app Total reviews Average rating
Hello June About 1 month 3 4.7
5 / 5 Share
Oct. 22, 2026

Great experience with ConvertWay! Special thanks to Shivani and Jyoti for making the onboarding process smooth and helping us quickly set up some really effective automated flows. The support has been excellent, and the platform is easy to get started with. Highly recommended!

Store Using app Total reviews Average rating
pluss.in About 1 year 4 5.0
5 / 5 Share
Oct. 22, 2026

Our experience with Convertway has been good so far. The platform is easy to use, and the team has been supportive and helpful throughout. They have been guiding us in improving our WhatsApp marketing campaigns and overall conversion performance. Whenever we have questions or need assistance, the team is responsive and provides helpful solutions. We appreciate their continued support and look forward to achieving better results with Convertway.

Store Using app Total reviews Average rating
penpencilink 4 months 3 5.0
5 / 5 Share
Oct. 21, 2026

Convertway has been a great tool for managing our WhatsApp marketing. The platform is easy to use, and the team provides clear guidance to help us understand and use its features effectively. Whenever we face any issues or have queries, Arindam from the support team is quick to respond and help us find a solution. This makes a big difference in keeping our campaigns and automated flows running smoothly without unnecessary delays. Overall, it has been a good experience working with Convertway. Special thanks to Arindam for his prompt support and assistance!

Store Using app Total reviews Average rating
HEllO EDC About 1 year 4 5.0
5 / 5 Share
Oct. 16, 2026

Store Using app Total reviews Average rating
Growgether 11 months 2 4.5
5 / 5 Share
Oct. 16, 2026

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 15, 2026

Working with Convertway has been a great experience. Mihir and the team were responsive and knowledgeable throughout. Since we started, we’ve seen a significant drop in RTOs, and our conversions have gone up as well. Highly recommended for any D2C brand.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 29, 2026

I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process. She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free. Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!

Store Using app Total reviews Average rating
Mikanix 2 months 2 5.0
5 / 5 Share
Sept. 28, 2026

A special thanks to the ConvertWay support team and KAM for their excellent service. They are very supportive, responsive, and always available whenever we need assistance. Their quick response and guidance have made our overall experience even better. Overall, ConvertWay has been a reliable and effective platform for improving customer communication and engagement.

Store Using app Total reviews Average rating
Amore Mattress 5 months 2 5.0
5 / 5 Share
Sept. 28, 2026

Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.

Store Using app Total reviews Average rating
Durfi Retail Pvt. Ltd. 5 months 3 5.0
5 / 5 Share
Sept. 28, 2026

We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.

Store Using app Total reviews Average rating
Springfit Mattress 5 months 2 5.0
5 / 5 Share
Sept. 28, 2026

We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.

Store Using app Total reviews Average rating
Serta India 5 months 1 5.0
5 / 5 Share
Oct. 21, 2026

We have had a great experience using ConvertWay for Emailer , WhatsApp and SMS for remarketing and promotional activities for our Business. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team is also very responsive and helpful whenever assistance is needed. If you learn how to use this CRO you will get better connected with your customers .

Store Using app Total reviews Average rating
Truefitt & Hill India 9 months 7 4.9
5 / 5 Share
Sept. 28, 2026

Really good experience with the app. It’s easy to use, the interface is simple, and everything works smoothly. Overall, a convenient and useful application.

Store Using app Total reviews Average rating
BrustroShop 2 months 7 4.3
5 / 5 Share
Sept. 24, 2026

We've been using ConvertWay at MaxiBlink for COD confirmation and abandoned checkout recovery through their AI chatbot and AI telecaller, and it has delivered exactly what we were hoping for. Our COD orders are now verified automatically, and customers who leave at checkout get timely follow-ups without our team having to do it manually. The support team is excellent. They know the product well, understand what an e-commerce brand needs, and are always ready to help. We're very happy with ConvertWay and would recommend it to other D2C brands.

Store Using app Total reviews Average rating
Maxiblink About 2 months 2 5.0
5 / 5 Share
Sept. 24, 2026

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Store Using app Total reviews Average rating
Eau So Haute 17 days 1 5.0
5 / 5 Share
Sept. 23, 2026

We’ve been using ConvertWay for AMBR, and the experience has been really smooth so far. The platform is easy to use, reliable, and has helped us streamline our conversion and marketing efforts. The setup process was straightforward, and the overall functionality is quite user-friendly. Their support team has also been responsive whenever we’ve needed assistance. Overall, a great tool for D2C brands looking to improve their conversion rate and make their website performance more effective. Highly recommended!

Store Using app Total reviews Average rating
AMBR INDIA 16 days 2 5.0
1 / 5 Share
Oct. 5, 2026

Have uninstalled the app. They create a credit line in your Whatsapp Account in your Meta Account for your business portfolio and it would refuse to be removed and the support is next to pathetic. They literally want you to stick around them. Meta could even sometime restrict your facebook account. So better be careful. Update 05-10-2026 Someone from convertway reached through whatsapp and aftyer I escalated the issue he vanished ...

Store Using app Total reviews Average rating
nappee Almost 2 years 4 3.0
5 / 5 Share
July 9, 2026

Great WhatsApp marketing app! It's easy to use, reliable, and has made it much simpler to manage and send campaigns efficiently. The features are useful and the overall experience has been smooth.

Store Using app Total reviews Average rating
oxolloxo 3 months 5 3.4
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