Convertway: WhatsApp, SMS, RCS for Shopify

Convertway: WhatsApp, SMS, RCS

Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.5
Feedback
239
Reviews
Chart
#1,700
Shopify

All reviews

5 / 5 Share
Sept. 29, 2026

I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process. She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free. Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!

Store Using app Total reviews Average rating
Mikanix 2 months 2 5.0
5 / 5 Share
Sept. 28, 2026

A special thanks to the ConvertWay support team and KAM for their excellent service. They are very supportive, responsive, and always available whenever we need assistance. Their quick response and guidance have made our overall experience even better. Overall, ConvertWay has been a reliable and effective platform for improving customer communication and engagement.

Store Using app Total reviews Average rating
Amore Mattress 5 months 2 5.0
5 / 5 Share
Sept. 28, 2026

Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.

Store Using app Total reviews Average rating
Durfi Retail Pvt. Ltd. 5 months 3 5.0
5 / 5 Share
Sept. 28, 2026

We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.

Store Using app Total reviews Average rating
Springfit Mattress 5 months 2 5.0
5 / 5 Share
Sept. 28, 2026

We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.

Store Using app Total reviews Average rating
Serta India 5 months 1 5.0
4 / 5 Share
Sept. 28, 2026

We have had a great experience using ConvertWay for Emailer , WhatsApp and SMS for remarketing and promotional activities for our Business. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team is also very responsive and helpful whenever assistance is needed. If you learn how to use this CRO you will get better connected with your customers .

Store Using app Total reviews Average rating
Truefitt & Hill India 8 months 7 4.9
5 / 5 Share
Sept. 28, 2026

Really good experience with the app. It’s easy to use, the interface is simple, and everything works smoothly. Overall, a convenient and useful application.

Store Using app Total reviews Average rating
BrustroShop 2 months 7 4.3
5 / 5 Share
Sept. 24, 2026

We've been using ConvertWay at MaxiBlink for COD confirmation and abandoned checkout recovery through their AI chatbot and AI telecaller, and it has delivered exactly what we were hoping for. Our COD orders are now verified automatically, and customers who leave at checkout get timely follow-ups without our team having to do it manually. The support team is excellent. They know the product well, understand what an e-commerce brand needs, and are always ready to help. We're very happy with ConvertWay and would recommend it to other D2C brands.

Store Using app Total reviews Average rating
Maxiblink About 2 months 2 5.0
5 / 5 Share
Sept. 24, 2026

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Store Using app Total reviews Average rating
Eau So Haute 17 days 1 5.0
5 / 5 Share
Sept. 23, 2026

We’ve been using ConvertWay for AMBR, and the experience has been really smooth so far. The platform is easy to use, reliable, and has helped us streamline our conversion and marketing efforts. The setup process was straightforward, and the overall functionality is quite user-friendly. Their support team has also been responsive whenever we’ve needed assistance. Overall, a great tool for D2C brands looking to improve their conversion rate and make their website performance more effective. Highly recommended!

Store Using app Total reviews Average rating
AMBR INDIA 16 days 2 5.0
1 / 5 Share
Oct. 5, 2026

Have uninstalled the app. They create a credit line in your Whatsapp Account in your Meta Account for your business portfolio and it would refuse to be removed and the support is next to pathetic. They literally want you to stick around them. Meta could even sometime restrict your facebook account. So better be careful. Update 05-10-2026 Someone from convertway reached through whatsapp and aftyer I escalated the issue he vanished ...

Store Using app Total reviews Average rating
nappee Almost 2 years 4 3.0
5 / 5 Share
July 9, 2026

Great WhatsApp marketing app! It's easy to use, reliable, and has made it much simpler to manage and send campaigns efficiently. The features are useful and the overall experience has been smooth.

Store Using app Total reviews Average rating
oxolloxo 3 months 5 3.4
5 / 5 Share
July 2, 2026

Helpful and consistent app for overall growth.

Store Using app Total reviews Average rating
Shreeji Foods 20 days 1 5.0
1 / 5 Share
June 30, 2026

this is the worst application. They never pay 200 usd and Customer service representatives did not answer me.

Store Using app Total reviews Average rating
SERFBRANDS About 18 hours 2 3.0
5 / 5 Share
June 11, 2026

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Store Using app Total reviews Average rating
The Old Natural About 1 month 3 5.0
5 / 5 Share
May 20, 2026

Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.

Store Using app Total reviews Average rating
Sorgen.Co 29 days 2 5.0
5 / 5 Share
May 12, 2026

We’ve had a great experience using Convertway. The onboarding was smooth and the platform is very easy to use. A big thank you to team for being supportive and available when needed. We saw improvements in conversions, abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands.

Store Using app Total reviews Average rating
Unigo About 1 month 2 5.0
5 / 5 Share
May 7, 2026

Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.

Store Using app Total reviews Average rating
Nutriburstindia 27 days 2 5.0
5 / 5 Share
April 29, 2026

Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.

Store Using app Total reviews Average rating
Eastman Cast & Forge Ltd Over 2 years 3 5.0
5 / 5 Share
April 29, 2026

Using ConvertWay for WhatsApp automation has been a great experience so far. The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues. Special mention to Dhananjay — super helpful and responsive whenever we needed support. Overall, a solid platform if you’re serious about scaling WhatsApp marketing.

Store Using app Total reviews Average rating
RioRabbit About 2 years 1 5.0
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