Convertway: WhatsApp, SMS, RCS
Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.4
feedback
237
chart
#3,327
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
33%
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Less than a year
46%
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More than a year
17%
Reviews Summary
The ConvertWay app has received overwhelmingly positive reviews from users, with many highlighting its effectiveness in improving conversions, customer engagement, and sales. Users appreciate the seamless integration with Shopify, easy setup process, and reliable delivery of WhatsApp and SMS marketing campaigns. The support team, particularly individuals like Dhananjay, Preeti, and Irfan, has been praised for being responsive, helpful, and supportive. The app is commended for its user-friendly interface, automation features, and the ability to personalize messages for better customer interactions. However, there are a few negative reviews mentioning issues with SMS delivery, poor customer service, and difficulties in canceling subscriptions.
Highlights
Review RSS Feed
All reviews
May 7, 2026
Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.
April 29, 2026
Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.
April 29, 2026
Using ConvertWay for WhatsApp automation has been a great experience so far. The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues. Special mention to Dhananjay — super helpful and responsive whenever we needed support. Overall, a solid platform if you’re serious about scaling WhatsApp marketing.
April 29, 2026
The platform is smooth, easy to use and has really helped us improve customer engagement and conversions for our Shopify store. The automation flows, WhatsApp marketing features, and support team are excellent. Setup was simple, performance is great. Highly recommended for any eCommerce business looking to scale customer communication and sales efficiently. Great work by the ConvertWay team
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