Convertway: WhatsApp, SMS, RCS for Shopify

Convertway: WhatsApp, SMS, RCS

Boost cart recovery, sales & engage customers via WhatsApp/SMS
Developer
Shipway
Rating
4.4
Feedback
204
Reviews
Chart
#1,540
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the ConvertWay Shopify App are overwhelmingly positive, highlighting its ease of use, reliability, and effectiveness in managing and sending campaigns efficiently. Users appreciate the useful features, smooth experience, and the significant improvements in customer engagement and conversions. The support team is praised for being responsive, helpful, and available whenever assistance is needed. However, there are a few negative reviews mentioning issues with customer service, payment problems, and technical issues like SMS delivery failures.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 2%
Less than a month 34%
Less than a year 49%
More than a year 14%
All reviews
5 / 5 Share
July 9, 2026

Great WhatsApp marketing app! It's easy to use, reliable, and has made it much simpler to manage and send campaigns efficiently. The features are useful and the overall experience has been smooth.

Store Using app Total reviews Average rating
oxolloxo 3 months 5 3.4
5 / 5 Share
July 2, 2026

Helpful and consistent app for overall growth.

Store Using app Total reviews Average rating
Shreeji Foods 20 days 1 5.0
1 / 5 Share
June 30, 2026

this is the worst application. They never pay 200 usd and Customer service representatives did not answer me.

Store Using app Total reviews Average rating
SERFBRANDS About 18 hours 2 3.0
5 / 5 Share
June 11, 2026

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Store Using app Total reviews Average rating
The Old Natural About 1 month 2 5.0
5 / 5 Share
May 20, 2026

Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.

Store Using app Total reviews Average rating
Sorgen.Co 29 days 2 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.