Convertway: WhatsApp, SMS, RCS
Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.5
feedback
237
chart
#3,945
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
34%
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Less than a year
46%
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More than a year
17%
Reviews Summary
The ConvertWay app has received overwhelmingly positive reviews from users, with many highlighting its effectiveness in improving conversions, customer engagement, and sales. Users appreciate the seamless integration with Shopify, easy setup process, and reliable delivery of WhatsApp and SMS marketing campaigns. The support team, particularly individuals like Dhananjay, Preeti, and Irfan, has been praised for being responsive, helpful, and supportive. The app is commended for its user-friendly interface, automation features, and the ability to personalize messages for better customer interactions. However, there are a few negative reviews mentioning issues with SMS delivery, poor customer service, and difficulties in canceling subscriptions.
Highlights
Review RSS Feed
All reviews
May 20, 2026
Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.
May 12, 2026
We’ve had a great experience using Convertway. The onboarding was smooth and the platform is very easy to use. A big thank you to team for being supportive and available when needed. We saw improvements in conversions, abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands.
May 7, 2026
Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.
April 29, 2026
Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.
April 29, 2026
Using ConvertWay for WhatsApp automation has been a great experience so far. The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues. Special mention to Dhananjay — super helpful and responsive whenever we needed support. Overall, a solid platform if you’re serious about scaling WhatsApp marketing.
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