Convertway: WhatsApp, SMS, RCS
The reviews for Convertway are overwhelmingly positive, with users praising the platform for its ease of use, smooth performance, and excellent customer support. Many users highlighted the positive impact on conversions, especially with abandoned cart recovery and WhatsApp marketing features. The support team, including individuals like Priti Mahajan, Jyoti, Dhananjay, and others, received high praise for being responsive, helpful, and instrumental in the success of the app. However, there were a few negative reviews mentioning issues with SMS delivery, customer service, and billing problems. Overall, Convertway seems to be a reliable and effective tool for boosting sales and customer engagement on Shopify stores.
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We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !
Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.
We’ve had a great experience using Convertway. The onboarding was smooth and the platform is very easy to use. A big thank you to team for being supportive and available when needed. We saw improvements in conversions, abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands.
Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.
Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.
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