Convertway: WhatsApp, SMS, RCS

We’ve had a great experience with the WhatsApp integration service. The setup was smooth, and the platform works efficiently for our business needs. A special thanks to Preeti ji and her team for their constant support and prompt assistance throughout the process. They were professional, responsive, and ensured everything was handled seamlessly. Highly satisfied with the overall service and would definitely recommend it to others.

Great product with exceptional customer support—far better than any other retention tool we’ve used. We’ve tried multiple tools in the past, but none matched the level of support provided here. A special mention to Preeti Mahajan, who was our point of contact throughout the entire onboarding journey. She was very supportive, responsive, and made the whole process smooth and hassle-free.

Our experience with ConvertWay has been very positive. The setup was quick and seamless, and the platform is simple to use. What stood out most was the team as they’re proactive, helpful, and always ready to assist. A special mention to Preeti, who supported us throughout the onboarding process and made the entire experience incredibly smooth. We’d highly recommend ConvertWay to other brands.

We’ve had a great experience with ConvertWay - the platform is easy to use and seamless to set up. The team is super supportive and always available, and we’ve seen a noticeable boost in conversions. Highly recommended to other brands!

We had a great experience with Convertway, everything was smooth and easy to set up. Big thanks to the team for being super helpful and always available. The standout was the drop of our Cart abandon—we saw 20% conversion, which have really

i have been using this tool for last 7 months and my experience is good and the support team is very nice .most important thing arindambhai is a nice man always stand for help. its great tool for retention marketing.

BE AWARE: I would not recommend this app. I suggest using Klaviyo SMS instead for more reliable performance. It worked well at first, and SMS delivery was fine. Because of that, I decided to make a large top-up to my balance. After the top-up, my funds appeared to be stuck and messages were no longer sending. I contacted support, and only after reaching out did the SMS start going out but most of them failed.

Pathetic customer service. The only work they do is extort money, and they have devised means and ways for extortion. you have to pay them even if you don't use their services. Frauds

Don't sign up. SCAM. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund

poor experience using the app, and poor customer support. expensive plans and greedy company. Most positive ratings are fake. Never got to use SMS functions nor got to use the Green Tick. Fraud company Fraud person Sunil Sethi.

One of the worst support team . Till the time you board on their platform , all help is there for asking . Thereafter no one bothers to solve your issues . Avoid

I had cancelled this App a month ago, and the owner still charged me 36 dollars. This is illegal! You do refund me this month that I sent you via e-mail immediately! WHY ARE YOU NOT REFUNDING MY CANCELLED ABO. THIS IS A SCAM from you! I want my money back for a service i do not use! I cant recomend your service to anyone!

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable. Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating. Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess what? Even with the paid plan, the app kept throwing errors non-stop. I asked for a refund — surprise, surprise: they don’t offer refunds at all. So not only do you not get a free trial, but you also lose your money on an app that literally doesn’t work. My honest recommendation: don’t waste your time or money on this app. It’s just not worth it.

Collaborating with Convertway has been a good experience, and it has helped me gain new customers. The chatbot option is good. Interaction with their support member, i.e., Mr. Irfan Khan, is very satisfying as he solves all the problems faced within the panel.

I have been using this app for sometime and it works wonders.

Our experience with TCW has been great and very customer-friendly. A big thanks to Irfan from their team for helping us from the start. He gave us a plan that fit our needs and provided multiple demos to explain every feature, both before and after purchase. The plan is affordable and worth the money, and having RCS and SMS in the same plan is a great bonus. Setting up flows is super easy and doesn’t need any coding knowledge. Our account manager is always available for support. They keep improving their platform and are open to feedback, which we really like!

Amanzing app and spacial thanks to irfan for the help and support. fantastic service, always on time, and the best pricing. a must have for all the big companies and ecomers platforms.

SMS stopped working and I have been waiting for a refund for about a month now, and yet they have not refunded me. I have always had issues with this app.

This app has made managing my Chikankari clothing website so much easier. Smooth interface, excellent supporting staff, great features, and excellent performance. A must-have for online store owners.