CW‑WhatsApp Chat, Abandon Cart
Drive Brand Conversations & Recover Abandoned Carts
Rating
4.2
feedback
218
chart
#5,085
All reviews
Review RSS Feed
Sept. 20, 2018
With this app, we are able to send notifications to the customers very easy through SMS. The customer get all the details of their order and also the shipping information. Now the customer do not have to call us again and again asking for the order status and shipping status. This app is easy to install and use.
July 9, 2021
Absolutely fantastic App! I have been using it for almost a year now and it has worked flawlessly Very simple to install, fully customisable and definitely helps in generating sales. It makes my brand look extremely professional with follow up SMS's and I know that I've recovered many abandoned carts, by using SMS notifications. Keep up the great work! Special mention to Snehal on customer support, very helpful and patient
July 21, 2018
Currently working our way through the features. We love the idea of our customers being reached on their mobile device. This is where the bulk of our traffic resides. Appreciate receiving admin text messages. Thanks!
Aug. 28, 2019
Very Easy use App, Great , Love it It helps us to grow our business. trusfully App. Thank you thank you thank you
June 16, 2018
Like the app - simple and quick to setup. Would have given it 5 stars if it had some analytics/tracking in it.
Aug. 2, 2019
Very good app. Easy to use and works with precision. Additionally they have added the cool analytics. Thank you!
April 17, 2018
SMS NOtifications app is a must for every online retailer, as it does both the jobs - transactional messaging (order, delivery refund related) as well as one can send promotional msgs too. Infact, we see good conversions from promo campaigns as against using other services. And the bonus is that one can send SMS for abandoned carts :) We loved this app
Nov. 8, 2019
SO FAR SO GOOD, IN 7 DAYS I RECOUPED 332.93 USING A DESIGNATED PROMO CODE IN THE SMS ABANDONED CART SMS CAMPAIGN BEING SENT OUT. WAY MORE EFFECTIVE THAN EMAIL IN JUST 7 DAYS. BRILLIANT IDEA, MY ONLY SUGGESTION TO THE DEVELOPERS DO NOT GET COMPLACENT. KEEP MAKING THIS APP BETTER, ESPECIALLY THE SMS MARKETING TOOL... YOU'RE ON TO SOMETHING HERE
March 3, 2018
Good app. Only use it for abandoned checkout recovery messages. It just needs some tools to measure things. Tool to measure clicks on the tiny urls (cart link) and to measure abandoned carts recovered as a result of customers clicking on the tinyurl. And or an export of all the phone numbers that were sent the message/tiny URL. Would engender a better cooperative relationship with customers if your pricing were more transparent and structured better. e.g. 80% of our customer phone numbers have iMessage enabled which of course means there is no wholesale telco carrier cost for those. A PERFECT abandoned checkout product (and one which ultimately MUST be what is used) would integrate abandoned checkout recovery emails with abandoned checkout recovery SMS in order to allow us to pick the correct amount of messages in a sequence whether SMS or email and to stop them if a cart is recovered via either method or otherwise.
Feb. 13, 2018
After using SMS Notifications for 4-5 months, I am very satisfied with its performance. The SMS charges are also reasonable and worth the price. Thanks for the great product !!!!
Feb. 2, 2018
Great app to have on Shopify to drive customers to your website.Also helps you a lot to update your customers about the order status, tracking details etc.that too all automated ! Go for it !
Jan. 18, 2018
Order details and shipping confirmations are all working great for me till now. Yet to try the marketing tool though.
Jan. 11, 2018
Quite easy to set up and it works. It has solved our admin staff notification issue.
Dec. 14, 2017
the best app to keep your customers informed about theorder status and also to recover lost cart. go for this app. worth every penny