Convertway: WhatsApp, SMS, RCS for Shopify

Convertway: WhatsApp, SMS, RCS

Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.4
Feedback
204
Reviews
Chart
#1,540
Shopify

All reviews

5 / 5 Share
April 22, 2026

Great product with exceptional customer support—far better than any other retention tool we’ve used. We’ve tried multiple tools in the past, but none matched the level of support provided here. A special mention to Preeti Mahajan, who was our point of contact throughout the entire onboarding journey. She was very supportive, responsive, and made the whole process smooth and hassle-free.

Store Using app Total reviews Average rating
URBANPITARASTORE About 1 month 1 5.0
5 / 5 Share
April 21, 2026

Our experience with ConvertWay has been very positive. The setup was quick and seamless, and the platform is simple to use. What stood out most was the team as they’re proactive, helpful, and always ready to assist. A special mention to Preeti, who supported us throughout the onboarding process and made the entire experience incredibly smooth. We’d highly recommend ConvertWay to other brands.

Store Using app Total reviews Average rating
Adira 22 days 10 5.0
5 / 5 Share
April 15, 2026

We’ve had a great experience with ConvertWay - the platform is easy to use and seamless to set up. The team is super supportive and always available, and we’ve seen a noticeable boost in conversions. Highly recommended to other brands!

Store Using app Total reviews Average rating
Zilgi Jewellers About 2 months 1 5.0
5 / 5 Share
April 2, 2026

We had a great experience with Convertway, everything was smooth and easy to set up. Big thanks to the team for being super helpful and always available. The standout was the drop of our Cart abandon—we saw 20% conversion, which have really

Store Using app Total reviews Average rating
Uphaar 10 months 1 5.0
5 / 5 Share
March 25, 2026

i have been using this tool for last 7 months and my experience is good and the support team is very nice .most important thing arindambhai is a nice man always stand for help. its great tool for retention marketing.

Store Using app Total reviews Average rating
laserentiqa 2 days 2 5.0
5 / 5 Share
April 19, 2025

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!

Store Using app Total reviews Average rating
Hayat's Lucknowi 24 days 15 4.5
5 / 5 Share
April 7, 2025

Collaborating with Convertway has been a good experience, and it has helped me gain new customers. The chatbot option is good. Interaction with their support member, i.e., Mr. Irfan Khan, is very satisfying as he solves all the problems faced within the panel.

Store Using app Total reviews Average rating
Rebaari Jewels 17 days 2 5.0
5 / 5 Share
March 30, 2025

I have been using this app for sometime and it works wonders.

Store Using app Total reviews Average rating
DoubleHorse 5 months 2 5.0
5 / 5 Share
March 17, 2025

Our experience with TCW has been great and very customer-friendly. A big thanks to Irfan from their team for helping us from the start. He gave us a plan that fit our needs and provided multiple demos to explain every feature, both before and after purchase. The plan is affordable and worth the money, and having RCS and SMS in the same plan is a great bonus. Setting up flows is super easy and doesn’t need any coding knowledge. Our account manager is always available for support. They keep improving their platform and are open to feedback, which we really like!

Store Using app Total reviews Average rating
HoneyAllDay About 2 months 3 4.7
5 / 5 Share
March 1, 2025

Amanzing app and spacial thanks to irfan for the help and support. fantastic service, always on time, and the best pricing. a must have for all the big companies and ecomers platforms.

Store Using app Total reviews Average rating
Handilane About 1 month 3 5.0
5 / 5 Share
Feb. 24, 2025

This app has made managing my Chikankari clothing website so much easier. Smooth interface, excellent supporting staff, great features, and excellent performance. A must-have for online store owners.

Store Using app Total reviews Average rating
Chikankarigari 14 days 2 5.0
5 / 5 Share
Feb. 15, 2025

Easy to use dashboard with all the necessary functionalities. Also, the support team is very responsive. Recommended for all the businesses.

Store Using app Total reviews Average rating
Light Up Beauty 9 months 3 5.0
5 / 5 Share
Feb. 13, 2025

Partnering with Convertway has been a fantastic experience for our WhatsApp marketing needs. Their platform has truly transformed how we engage with customers, offering powerful tools like automated campaigns, chatbots, and website pop-ups. The seamless integration and excellent customer support have made our marketing efforts more efficient and impactful. We highly recommend Convertway to anyone looking to elevate their WhatsApp marketing game!

Store Using app Total reviews Average rating
Bergner Home About 1 month 1 5.0
5 / 5 Share
Feb. 1, 2025

Not help and support, sms not getting delivered form last 3 month and charges are deducted from ac, first they told that issue from BSNL DLT than we have changed changed to the JIO DLT and taken new header, templets approvals, No help , i am the customer since 5 years, they only focus on plan and recharges but not solution.

Store Using app Total reviews Average rating
Giftoo 11 months 7 4.4
5 / 5 Share
Jan. 23, 2025

I am truly happy and satisfied with the service provided by ConvertWay and their team, especially Shubhangiji. On day 1 after onboarding, our chatbot was live within 3 hours..super fast service and they don't give fake expectations, they communicate clearly which has uplifted the trust. Using this bot we got phenomenal results with Abandoned Carts Recovery and Campaign runs, bot works perfectly fine, you can export all type of data, faced 0 technical issues. I will recommend this to anyone who runs a ecom business and wants to gain their customer's trust and lifetime value..

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 13, 2025

Store Using app Total reviews Average rating
kid1.co 4 days 3 5.0
5 / 5 Share
Jan. 8, 2025

Convertway is a great platform for Whatsapp SMS and marketing! We use it for COD confirmation, updating our customers about their order status and Whatsapp marketing. It really helped us scale our business and communicate with the customer in the most accessible way! Also shoutout to the team for always helping us out and being super supportive!

Store Using app Total reviews Average rating
The Classy Kitchen 2 months 2 5.0
5 / 5 Share
Dec. 31, 2024

As a small business owner, I'm always looking for efficient, effective tools to help me connect with my customers and boost sales. "The Convert Way" for WhatsApp has truly been a authentic tool in the way I approach marketing campaigns. Here's why: 1. Ease of Use: One of the standout features of The Convert Way is its user-friendly interface. Even if you're not a tech expert, you can easily set up campaigns and start using it right away. The platform offers intuitive step-by-step guidance, making it simple to integrate with WhatsApp and start building lists, automating messages, and tracking results. 2. Powerful Automation: What I love most is the ability to automate WhatsApp campaigns. The Convert Way allows me to set up triggered messages based on user behavior or predefined schedules. Whether it’s sending a welcome message to new subscribers or reminding customers about abandoned carts, the automation has saved me so much time. 3. Personalized Messaging: Personalization is key in building strong customer relationships, and The Convert Way takes this seriously. The tool allows for highly personalized messages, using customer names, preferences, and past interactions. This level of customization helps me create more engaging and relevant content for my audience, which ultimately leads to higher conversion rates. 4. Lead Generation & CRM Integration: The tool integrates seamlessly with CRM systems, making it easy to import and export contacts. I can segment my audience into specific groups, target them with personalized campaigns, and track the performance of each campaign. This has significantly improved my lead generation efforts and conversion tracking. 5. Performance Analytics: The Convert Way provides detailed insights into campaign performance. I can monitor open rates, click-through rates, and other essential metrics to gauge the success of my campaigns. This data-driven approach helps me tweak my strategies to maximize engagement and ROI. 6. Excellent Customer Support: Whenever I've had questions or needed assistance, the support team has been incredibly responsive. They offer quick troubleshooting and even provide resources like tutorials and guides, ensuring you get the most out of the tool. Conclusion: If you're looking to take your WhatsApp marketing to the next level, I highly recommend "The Convert Way." It's an intuitive, powerful tool that automates much of the process while allowing for deep personalization and performance tracking. Whether you're a small business or a larger company, it can help streamline your marketing efforts and improve conversions.

Store Using app Total reviews Average rating
Zenpure Bharat Pvt Ltd 18 days 1 5.0
5 / 5 Share
Dec. 30, 2024

We’ve been using the Convert Way app for a while, and I’m genuinely impressed! It’s incredibly user-friendly and delivers quick, efficient results. What stands out the most, though, is the exceptional customer service. The team is always responsive, helpful, and genuinely friendly whenever I have a question or need assistance. It’s refreshing to interact with a company that truly values its users. I highly recommend giving this app a try!

Store Using app Total reviews Average rating
Nitnaya 17 days 1 5.0
5 / 5 Share
Dec. 28, 2024

Highly recommended! I had the best experience with their support team. Highly recommended! Give this WhatsApp API a try.

Store Using app Total reviews Average rating
Hashtag Eyewear 24 days 3 5.0
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