All reviews

Rating Breakdown

  • 5
    87% (337 ratings)
  • 4
    6% (23 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (20 ratings)
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5 / 5 Share

Aug. 4, 2021

SATISFIED WITH THE APP WORKING VERY WELL..............................................................

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

This app is very helpful for notify customer through messages. There support is really quick and amazing. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2021

I liked the app. easy to setup and use. Charges are also very economical. The support team is very helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 15, 2021

Nice App The customer support has been amazing. from startup to finish they were quick to respond. multiple sender id option really helpful for us for sending marketing and transaction message differently All the best Team shipway!

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

July 15, 2021

Using this app from last 3 Years, I found this app very helpfull for SMS Alerts & abandon cart recovery. keep it up

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Good one. My problem is solved. Nice to work with them. Dhananjay Anand from shipway is also good staff. Best wishes for future. God bless.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2021

Best App and Best Customer Service. She answered my call within 5 minutes. Thank you for your support Snehal.

Store

AIMIL

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

One of the best experience i have had with this app. Their support and response team is par excellence. Especially Ms. Sneha Patil, she is very supportive in solving all sorts of queries. Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2021

I am using both apps of Shipway (SMS Marketing-Cart Recovery and Shipway Tracking order loop), both are amazing. Just a request that keep credits mutually between both the apps and not separately. Keeping it separate means extra cost for users for same kind of services.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2021

The support of the app is very nice, help me a lot, and the app is pretty easy to use. Right now I have 2 stores install this.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

We have been using the app for quite a while. Snehal from the support team has been very helpful every time I faced issues be it with the registration of user id or templates. I highly recommend using this app for both transactional communication and SMS marketing. All the best !!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2021

Great app for Shopify. I think the best option in India for Shopify stores. Miss Snehal is helpful and responds on time

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 10, 2021

I have been using the app since we started the store. And never have I questioned my choice. Snehal from the support team has been very helpful every time I faced issues be it with registration of user id or templates. I highly recommend using this app to for both transactional communication and sms marketing.

Store

Kimaye

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2021

Wonderful App ,provided wonderful feature of adding multi-pal SENDER Id's with help of this i can able to send my marketing and transactional Notification with different sender Id's

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2021

Initially I was sceptical on using the app as I was looking for custom sender IDs and templates, not just predefined ones and this is a hefty process but the progress made was pretty smooth and Ms Snehal from the developer's team made sure to respond promptly and rectify the problems, if any. Cleared all my doubts throughout the process. Integration with JudgeMe app helps us in delivering a better post order experience. Rates within India are $0.006 which are quite reasonable. They have WhatsApp notification option as well but as of now you can choose either SMS or WhatsApp. Would like to suggest team that there must be a resend notification option as well from the history section. P.S. :- Template and Sender ID registration over DLT platform has to be done from our end, like it's supposed to be.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

The customer support has been amazing from startup to finish they were quick to respond. The app helped us to bring back customers to our site, most of them converted to business I would highly recommend this app to anyone..

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2021

This app is very much helpful in our business. It is the best app so far available for Transactional SMS's

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2021

I am really happy with the app. They assisted me in my request to transfer some credit from my other closed store to the current store I use. Thank you Snehal Patil for the assistance! Kudos to the team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

The app is very easy to use and in case of any queries/issues, the customer care team is very helpful in resolving any queries asap.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2021

Their customer service is really good. The SMS product is also great. One feature request would be to help easily tag customers. I only wish they could have whatsapp integrated as well.

Using app

3 months

Total reviews

8

Average rating

5.0