All reviews

Rating Breakdown

  • 5
    85% (186 ratings)
  • 4
    6% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 99% (215)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2021

This app is very helpful for notify customer through messages. There support is really quick and amazing. Thank you!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2021

Best App and Best Customer Service. She answered my call within 5 minutes. Thank you for your support Snehal.

Store

AIMIL

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

One of the best experience i have had with this app. Their support and response team is par excellence. Especially Ms. Sneha Patil, she is very supportive in solving all sorts of queries. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2021

I am using both apps of Shipway (SMS Marketing-Cart Recovery and Shipway Tracking order loop), both are amazing. Just a request that keep credits mutually between both the apps and not separately. Keeping it separate means extra cost for users for same kind of services.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2021

We have been using the app for quite a while. Snehal from the support team has been very helpful every time I faced issues be it with the registration of user id or templates. I highly recommend using this app for both transactional communication and SMS marketing. All the best !!

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 11, 2021

Great app for Shopify. I think the best option in India for Shopify stores. Miss Snehal is helpful and responds on time

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 20, 2021

This app is very much helpful in our business. It is the best app so far available for Transactional SMS's

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2021

The app is very easy to use and in case of any queries/issues, the customer care team is very helpful in resolving any queries asap.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2021

Their customer service is really good. The SMS product is also great. One feature request would be to help easily tag customers. I only wish they could have whatsapp integrated as well.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

Just amazing, love the features, support, and everything.. Better than most sms based apps, especially for India

Store

Devoted

Using app

2 months

Total reviews

30

Average rating

4.9

5 / 5 Share

Feb. 25, 2021

Create customer service and prompt response!! The first app we started using and it continues to remain in auto mode since then. Love it

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 23, 2021

Simply great app. Out of the box fully functional app. Happy Customer :) Easily recommended. Got a priority support on a whatsapp & mail from developer.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

good app ! very good support from Snehal! Was very easy to set up & they have good pricing for Indian market

Using app

3 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Dec. 21, 2020

Service is nice. It is flexible and easy to use. They gave us full support for resolved our issues..

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Good app and very good service. Immediate resolution of any query. All our queries were resolved within a day.

Store

GO DESi

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

Very good app , very easy to use and send SMS to my customers, Good support in every way. Recomment to use it, and grow business.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The app works perfectly fine and rates are also very reasonable. Lets you edit the template for free. Uninterrupted Experience. Great Customer Support. Very Cooperative. Must-Use. Un-subscribe option to the message is cherry on the cake if someone doesn't want to get the message or updates customer can un-subscribe. Again this can turn off and on. Feedback: 1. They should improve UI, it looks very old-school. 2. They should give more insights about the messages and analytics.

Store

Amogue

Using app

19 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 27, 2023

This company cares about its customers, and they try to give 100% to their customers if credit is used by mistake, they also add credit from their side, we have no complaints about it, whatever the problem They are all solved, we would love to work with them for a long time,

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

My reviews is all about Great Customer Support. Thanks to Snehal Patil for resolving my issue on time.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Good app. Nice features and nice support by the support team. Economical and efficient app to use. Must try

Using app

Almost 2 years

Total reviews

3

Average rating

5.0