CW‑WhatsApp Chat, Abandon Cart
Drive Brand Conversations & Recover Abandoned Carts
Rating
4.2
feedback
218
chart
#5,096
All reviews
Aug. 3, 2021
This app is very helpful for notify customer through messages. There support is really quick and amazing. Thank you!
July 6, 2021
Best App and Best Customer Service. She answered my call within 5 minutes. Thank you for your support Snehal.
July 1, 2021
One of the best experience i have had with this app. Their support and response team is par excellence. Especially Ms. Sneha Patil, she is very supportive in solving all sorts of queries. Highly recommend!
June 30, 2021
I am using both apps of Shipway (SMS Marketing-Cart Recovery and Shipway Tracking order loop), both are amazing. Just a request that keep credits mutually between both the apps and not separately. Keeping it separate means extra cost for users for same kind of services.
June 17, 2021
We have been using the app for quite a while. Snehal from the support team has been very helpful every time I faced issues be it with the registration of user id or templates. I highly recommend using this app for both transactional communication and SMS marketing. All the best !!
June 11, 2021
Great app for Shopify. I think the best option in India for Shopify stores. Miss Snehal is helpful and responds on time
May 20, 2021
This app is very much helpful in our business. It is the best app so far available for Transactional SMS's
Using app
Over 3 years
Total reviews
3
Average rating
5.0
March 22, 2021
The app is very easy to use and in case of any queries/issues, the customer care team is very helpful in resolving any queries asap.
March 11, 2021
Their customer service is really good. The SMS product is also great. One feature request would be to help easily tag customers. I only wish they could have whatsapp integrated as well.
Feb. 27, 2021
Just amazing, love the features, support, and everything.. Better than most sms based apps, especially for India
Feb. 25, 2021
Create customer service and prompt response!! The first app we started using and it continues to remain in auto mode since then. Love it
Feb. 23, 2021
Simply great app. Out of the box fully functional app. Happy Customer :) Easily recommended. Got a priority support on a whatsapp & mail from developer.
Feb. 17, 2021
good app ! very good support from Snehal! Was very easy to set up & they have good pricing for Indian market
Dec. 21, 2020
Service is nice. It is flexible and easy to use. They gave us full support for resolved our issues..
Sept. 7, 2020
Good app and very good service. Immediate resolution of any query. All our queries were resolved within a day.
Sept. 5, 2020
Very good app , very easy to use and send SMS to my customers, Good support in every way. Recomment to use it, and grow business.
Aug. 27, 2020
The app works perfectly fine and rates are also very reasonable. Lets you edit the template for free. Uninterrupted Experience. Great Customer Support. Very Cooperative. Must-Use. Un-subscribe option to the message is cherry on the cake if someone doesn't want to get the message or updates customer can un-subscribe. Again this can turn off and on. Feedback: 1. They should improve UI, it looks very old-school. 2. They should give more insights about the messages and analytics.
May 27, 2023
This company cares about its customers, and they try to give 100% to their customers if credit is used by mistake, they also add credit from their side, we have no complaints about it, whatever the problem They are all solved, we would love to work with them for a long time,
Using app
Almost 3 years
Total reviews
3
Average rating
5.0
Aug. 12, 2020
My reviews is all about Great Customer Support. Thanks to Snehal Patil for resolving my issue on time.
June 5, 2020
Good app. Nice features and nice support by the support team. Economical and efficient app to use. Must try