Snappic ‑ Instagram Ads
Gain new customers and quality traffic with Instagram ads
Rating
3.9
feedback
30
chart
#4,586
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
13%
-
Less than a month
10%
-
Less than a year
50%
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More than a year
20%
Reviews Summary
The reviews for this Shopify App, Snappic, are quite mixed. On the positive side, many users praise the team members, such as Ben, Nina, Edwin, and Emily, for their exceptional support and assistance in managing ads. Users have reported significant increases in sales and positive experiences with the customer service team. The platform is described as easy to use, with streamlined ad campaign building and promising return on ad spend (ROAS). However, on the negative side, some users have faced issues with ads not going live, high cost per acquisition, and concerns about the app's pricing structure for higher ad spend. There are also complaints about delays in service and suspicions regarding credit card information requests.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 4, 2024
I have used this app for 3 months and I signed up for their managed ad account service. The first month their results was around 3.0 roas (keeping mind that I was already at a 3.25-3.5 roas prior to working with them), the second month 2.5 and the last month dropped to 2.0 roas. After talking to my account manager they put the blame on everyone else but themselves. They even said that Meta had issues which resulted in 2 weeks of my ads performing 1.0-1.5 roas. I spoke to my Meta Ads Manager and they checked my ad history to see changes to my ads and my ads were not updated, they just reallocated my budget. Do not work with this company, I feel they just use their software run your ads which ultimately isn't what I paid for and receive horrible results.
Feb. 27, 2024
Snappic and especially Ben are amazing. I have been working with Snappic for 3 months now and they were able to multiply our monthly sales by 5. The sales keep increasing each month. Ben manages the adds and adjust the budget every 2-3 days. I am so glad I chose to work with them!
Sept. 12, 2023
So far I only have amazing things to say about the team members I have worked with so far. Nina has helped me detangle a Meta mess that has had my social down for months. I'm excited about next steps and getting everything up and running!
Aug. 29, 2023
So far so great! Nina was so helpful with the setup of my account and explaining the next steps. I've heard amazing things about Snappic, so I'm really looking forward to starting this journey to increase my online sales.
Aug. 15, 2023
Snappic has been a God send! My facebook account was shutdown and Snappic had it up and running in less than two days.I expect big things from our partnership and i am sure they will deliver.
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