Snappic ‑ Instagram Ads for Shopify

Snappic ‑ Instagram Ads

Gain new customers and quality traffic with Instagram ads

Developer
View on App Store

Rating

4.1

feedback

29

Reviews

chart

#14,942

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    10%
  • Less than a month
    21%
  • Less than a year
    31%
  • More than a year
    14%

Reviews Summary

The reviews for the Snappic app are quite polarized, with some users praising the platform for its user-friendly interface, knowledgeable team, and helpful customer service, leading to significant increases in sales and successful advertising campaigns. Users appreciate the quick responses to inquiries, step-by-step guidance, and personalized support provided by the Snappic team. On the other hand, there are negative reviews highlighting issues such as billing problems, dissatisfaction with the results of managed ad services, and concerns about the app's effectiveness in delivering the expected return on ad spend. Some users also mentioned difficulties in onboarding and perceived lack of transparency in the service provided.

Highlights

User-friendly interface and helpful customer service leading to increased sales
Polarized reviews with positive feedback on team knowledge and negative feedback on billing and ad performance
Quick responses and personalized support from the Snappic team
Issues with billing, dissatisfaction with managed ad services, and concerns about ROI
Difficulties in onboarding and perceived lack of transparency

Rating Breakdown

  • 5
    86% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 13, 2025

BEWARE: I canceled and they still continued to bill me. Dishonest company. I wouldn't trust them with downloading this app. Even after asking and seeing that the app was not used, they refused to issue a refund.

Using app

Almost 5 years

Total reviews

5

Average rating

2.8

Developer Reply

100000% delulu... Facts: Store forgot to uninstall and asked for a refund. We actually said OK when we didn't have to. We refunded her a month and then she turned around and gave this review. We have the receipts. We have a company wide policy of treating people the way that we'd like to be treated. Unfortunately not everyone does.

5 / 5 Share

Jan. 28, 2025

The Snappic platform is super user friendly and everyone on the Snappic team is super knowledgeable and helpful when we have questions. With Snappic they help you to understand what the heck is going on with ads and we feel confident our money is spending in the right place. They are always super quick to respond to emails when we have questions and even provide screen recordings of step by step processes when needed. We've worked with ad companies before who left us feeling like we didn't understand what the heck was happening. With Snappic, they walk you through it all. They are ready to help in any way they can. We have been working with Snappic for 4 months and would HIGHLY recommend!! <3

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 13, 2024

Working with Snappic has been an absolute pleasure! Their expertise and dedication have made a significant impact on our advertising efforts on Meta. Before partnering with them, we struggled to properly escalate our campaigns and achieve the growth we were aiming for. Snappic not only helped us overcome those challenges but also guided us through a successful year of scaling our business. Their team is professional, proactive, and truly understands the nuances of performance marketing. They consistently deliver innovative strategies tailored to our goals, and the results speak for themselves. A special shout-out to Ben, whose insights and support have been a game-changer for us. We couldn't be happier with their service and highly recommend them to anyone looking to elevate their advertising game. Thank you, Snappic, for being such a reliable partner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

We’ve tried many other agencies, but working with Snappic has been a game-changer! Their platform makes it incredibly easy to create ads and view performance data all in one place. The results have been amazing, and the process is seamless. A special shoutout to Ben from their team—his support and expertise have truly made all the difference. We have used them for over a year now and highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Snappic is fantastic! Our sales are climbing every month, and I couldn't be happier with our decision to go on the growth plan. The platform is very easy to use, and the team has been absolutely amazing every step of the way.

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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