Snappic ‑ Instagram Ads for Shopify

Snappic ‑ Instagram Ads

Gain new customers and quality traffic with Instagram ads

Developer
View on App Store

Rating

4.2

feedback

30

Reviews

chart

#14,580

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    13%
  • Less than a month
    20%
  • Less than a year
    30%
  • More than a year
    10%

Reviews Summary

Snappic has received a mix of positive and negative reviews from users. On the positive side, many users praise the platform for being user-friendly and the team for being knowledgeable and helpful. Users appreciate the quick responses to inquiries, step-by-step guidance, and personalized support. The platform is described as easy to use, with fantastic results in terms of sales and return on ad spend. Users also highlight the excellent customer service and the positive impact on their advertising efforts. On the negative side, some users have reported issues with billing, lackluster results in terms of return on ad spend, and difficulties in communication. There are concerns about the effectiveness of the managed ad account service and discrepancies in performance compared to previous results. Some users also mentioned feeling misled about the service and experiencing challenges during the onboarding process. Overall, while there are glowing recommendations for Snappic's customer service and platform usability, there are also concerns about performance and transparency in billing and results.

Highlights

User-friendly platform and knowledgeable team
Excellent customer service and personalized support
Positive impact on advertising efforts
Billing issues and lackluster results
Challenges in communication and onboarding process

Rating Breakdown

  • 5
    87% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 13, 2025

BEWARE: I canceled and they still continued to bill me. Dishonest company. I wouldn't trust them with downloading this app. Even after asking and seeing that the app was not used, they refused to issue a refund.

Using app

--

Total reviews

5

Average rating

2.8

5 / 5 Share

Jan. 28, 2025

The Snappic platform is super user friendly and everyone on the Snappic team is super knowledgeable and helpful when we have questions. With Snappic they help you to understand what the heck is going on with ads and we feel confident our money is spending in the right place. They are always super quick to respond to emails when we have questions and even provide screen recordings of step by step processes when needed. We've worked with ad companies before who left us feeling like we didn't understand what the heck was happening. With Snappic, they walk you through it all. They are ready to help in any way they can. We have been working with Snappic for 4 months and would HIGHLY recommend!! <3

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 13, 2024

Working with Snappic has been an absolute pleasure! Their expertise and dedication have made a significant impact on our advertising efforts on Meta. Before partnering with them, we struggled to properly escalate our campaigns and achieve the growth we were aiming for. Snappic not only helped us overcome those challenges but also guided us through a successful year of scaling our business. Their team is professional, proactive, and truly understands the nuances of performance marketing. They consistently deliver innovative strategies tailored to our goals, and the results speak for themselves. A special shout-out to Ben, whose insights and support have been a game-changer for us. We couldn't be happier with their service and highly recommend them to anyone looking to elevate their advertising game. Thank you, Snappic, for being such a reliable partner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

We’ve tried many other agencies, but working with Snappic has been a game-changer! Their platform makes it incredibly easy to create ads and view performance data all in one place. The results have been amazing, and the process is seamless. A special shoutout to Ben from their team—his support and expertise have truly made all the difference. We have used them for over a year now and highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Snappic is fantastic! Our sales are climbing every month, and I couldn't be happier with our decision to go on the growth plan. The platform is very easy to use, and the team has been absolutely amazing every step of the way.

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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