Snappic ‑ Instagram Ads
Gain new customers and quality traffic with Instagram ads
Rating
4.4
feedback
33
chart
#4,891
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
9%
-
Less than a month
12%
-
Less than a year
55%
-
More than a year
18%
Reviews Summary
The reviews for the Snappic Shopify App are mostly positive, highlighting the excellent customer service provided by the team members. Users appreciate the fast and helpful support they receive, as well as the ease of use of the platform. Many merchants have seen significant increases in their return on ad spend (ROAS) and sales after using Snappic. However, there are a few negative reviews mentioning issues with the app's performance, such as ads not going live on time and concerns about the results not meeting expectations despite paying for the service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
Snappic is fantastic! Our sales are climbing every month, and I couldn't be happier with our decision to go on the growth plan. The platform is very easy to use, and the team has been absolutely amazing every step of the way.
Nov. 2, 2024
We successfully set up and started running our ads with Snappic and Edwin and the team were all amazing. Although I ultimately didn’t move forward with their growth plan, my experience with this team was excellent from the start. Their customer service was outstanding every step of the way. When I couldn’t continue due to unrelated circumstances, they promptly issued a full refund. They are efficient, clear, and I’m confident they deliver results. I hope we can work together in the future. Best of luck!
Oct. 30, 2024
We can’t say enough about the snapback app as well as the customer care team customer service is incredible. Everything is super fast very easy to use. We have seen fantastic increase in our ROAS everything about it is fantastic. Highly highly recommend this to anyone looking to streamline their business, and increase sales.!
June 4, 2024
I have used this app for 3 months and I signed up for their managed ad account service. The first month their results was around 3.0 roas (keeping mind that I was already at a 3.25-3.5 roas prior to working with them), the second month 2.5 and the last month dropped to 2.0 roas. After talking to my account manager they put the blame on everyone else but themselves. They even said that Meta had issues which resulted in 2 weeks of my ads performing 1.0-1.5 roas. I spoke to my Meta Ads Manager and they checked my ad history to see changes to my ads and my ads were not updated, they just reallocated my budget. Do not work with this company, I feel they just use their software run your ads which ultimately isn't what I paid for and receive horrible results.
Feb. 27, 2024
Snappic and especially Ben are amazing. I have been working with Snappic for 3 months now and they were able to multiply our monthly sales by 5. The sales keep increasing each month. Ben manages the adds and adjust the budget every 2-3 days. I am so glad I chose to work with them!
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