Snappic ‑ Instagram Ads
Snappic has received a mix of positive and negative reviews from users. On the positive side, many users praise the platform for being user-friendly and the team for being knowledgeable and helpful. Users appreciate the quick responses to inquiries, detailed explanations, and personalized support provided by the Snappic team. The platform is commended for its ease of use, effectiveness in increasing sales, and the ability to streamline advertising efforts. Additionally, users highlight the exceptional customer service and the positive impact on their advertising campaigns. On the negative side, some users have reported issues with billing, lackluster results in terms of return on ad spend (ROAS), and dissatisfaction with the managed ad account service. There are complaints about difficulties in obtaining refunds, discrepancies in performance results, and concerns about the value provided for the subscription fee. Despite the positive feedback on customer service, there are instances where users felt let down by the outcomes of their advertising campaigns.
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BEWARE: I canceled and they still continued to bill me. Dishonest company. I wouldn't trust them with downloading this app. Even after asking and seeing that the app was not used, they refused to issue a refund.
100000% delulu... Facts: Store forgot to uninstall and asked for a refund. We actually said OK when we didn't have to. We refunded her a month and then she turned around and gave this review. We have the receipts. We have a company wide policy of treating people the way that we'd like to be treated. Unfortunately not everyone does.
The Snappic platform is super user friendly and everyone on the Snappic team is super knowledgeable and helpful when we have questions. With Snappic they help you to understand what the heck is going on with ads and we feel confident our money is spending in the right place. They are always super quick to respond to emails when we have questions and even provide screen recordings of step by step processes when needed. We've worked with ad companies before who left us feeling like we didn't understand what the heck was happening. With Snappic, they walk you through it all. They are ready to help in any way they can. We have been working with Snappic for 4 months and would HIGHLY recommend!! <3
Working with Snappic has been an absolute pleasure! Their expertise and dedication have made a significant impact on our advertising efforts on Meta. Before partnering with them, we struggled to properly escalate our campaigns and achieve the growth we were aiming for. Snappic not only helped us overcome those challenges but also guided us through a successful year of scaling our business. Their team is professional, proactive, and truly understands the nuances of performance marketing. They consistently deliver innovative strategies tailored to our goals, and the results speak for themselves. A special shout-out to Ben, whose insights and support have been a game-changer for us. We couldn't be happier with their service and highly recommend them to anyone looking to elevate their advertising game. Thank you, Snappic, for being such a reliable partner!
We’ve tried many other agencies, but working with Snappic has been a game-changer! Their platform makes it incredibly easy to create ads and view performance data all in one place. The results have been amazing, and the process is seamless. A special shoutout to Ben from their team—his support and expertise have truly made all the difference. We have used them for over a year now and highly recommend!
Snappic is fantastic! Our sales are climbing every month, and I couldn't be happier with our decision to go on the growth plan. The platform is very easy to use, and the team has been absolutely amazing every step of the way.
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