SS ‑ Social media AI Auto Post for Shopify

SS ‑ Social media AI Auto Post

Auto post shopify products to Instagram, Facebook,Linkedin,X

Rating

4.8

feedback

36

Reviews

chart

#2,516

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    39%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its automation features, user-friendly interface, and excellent customer support. Many users appreciate the time-saving aspect of the app, especially in managing social media posts and promoting products effectively. The AI capabilities within the app are highlighted as impressive, although some users mention minor issues like limited music options and template customization. Customer service is consistently mentioned as responsive, helpful, and going above and beyond to assist users with any issues. However, there are a few negative reviews mentioning billing problems, technical issues like 502 Bad Gateway errors, and some functionality drawbacks like template inconsistencies and time optimization issues.

Highlights

Positive reviews highlight the app's automation features, user-friendly interface, and time-saving benefits.
Users appreciate the excellent customer support and responsiveness of the team, praising their willingness to assist with any issues.
Some users mention minor issues like limited music options and template customization, as well as technical problems like 502 Bad Gateway errors.
Negative reviews point out billing problems, technical issues such as 502 Bad Gateway errors, and functionality drawbacks like template inconsistencies and time optimization issues.

Rating Breakdown

  • 5
    92% (33 ratings)
  • 4
    3% (1 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 22, 2024

I was excited to download this app for both of my stores. Initially, I encountered a conflict due to having multiple social media accounts, which took a little time to resolve. However, I greatly appreciated Sophia and her team's excellent communication and transparency. They even took the time to help troubleshoot on a weekend, which was much appreciated. I'm happy to say everything is working perfectly, and I'm impressed with the app and its outstanding customer service!

Using app

--

Total reviews

7

Average rating

4.6

Developer Reply

Thanks a lot for sharing your experience! We’re so glad everything is running smoothly. 😊 We're happy to hear that Sophia and the team were able to sort things out for you, even on the weekend—that's dedication! If you ever need anything else, just reach out. We're here for you!

5 / 5 Share

Sept. 18, 2024

I love this app! It has made my life so much easier.

Store

CHB

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Wow, that’s amazing to hear! 🙌 We’re so happy the app is making life easier for you. Your feedback really motivates us to keep improving. Thanks for being a part of our community!

5 / 5 Share

Sept. 20, 2024

Seems awesome so far, using on 2 stores Edit: They quickly made a decent update to their app which made me stay with them. Future updates will make this the best Social posting app.

Using app

1 day

Total reviews

15

Average rating

5.0

Developer Reply

Thanks a ton for the kind words! It’s awesome to hear you’re finding value in using the app on two stores. 😊 We’re glad the recent update hit the mark for you—it means a lot! We’ve got more cool features coming up, and we’re excited to keep making this the best social posting app for you. Thanks so much for your support! It’s awesome to have you with us on this journey!

4 / 5 Share

Sept. 12, 2024

This app holds tremendous potential, and I’m confident it will soon be a 5-star tool for us. The development team is ambitious, and their customer support has been outstanding. It’s a fantastic way to keep our social media feeds active with products. It features an intuitive, powerful scheduling system, customisable hashtag templates, and written templates that can be mixed and matched – either randomly or with more structured planning, as we do at the gallery. We’ve found multiple ways to use the app effectively on johndyergallery.com - Surfacing older artworks that may remain overlooked – the app intelligently selects products from specific collections. - Promoting our latest collections. - Alerting followers to newly published blogs. - Resurfacing older blog posts that deserve more attention. We’ve set everything up to run twice daily, with custom time slots and written templates that incorporate variables such as {vendor}, {product title}, {price}, etc., making the process incredibly powerful and saving us a significant amount of work. Now, onto the clever AI features – and the reason for the app’s current *almost* 5-star status! The AI capabilities within the app are awe-inspiring, though there are still a few bugs the team is actively addressing. The AI Campaigns can automatically generate posts, stories, or reels based on your chosen schedule – or you can let the AI decide for you! While this can sometimes be a bit much due to a lack of music choices and a few bugs (we wouldn’t necessarily want it running daily), the potential is vast. The AI beautifully summarises product information, even adding contextually relevant emojis – for example, cat paw prints appeared in a post featuring a painting of a cat, which was wonderfully clever. That said, there are a few areas where improvements would be welcome. The available music options are pretty limited and could benefit from more genre choices i.e. as an art gallery we always look for acoustic, classical or chill music, and the AI-generated voice options are somewhat restricted. However, don’t let these minor issues deter you. When combined with hand-written 'Auto Posts' scheduled for the times and days you prefer, the overall result is highly effective. Most importantly, our follower count is growing again – a testament to the app’s value. Install, pay and watch your social media account come to life while you do something far more interesting :-)

Using app

23 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're happy to hear that our app has been helpful in keeping your social media feeds active and that you're enjoying the scheduling and customization features. We truly appreciate your feedback about the AI features. We are continuously working on improvements to make this an even better social media scheduling app for you. It's great to hear your follower count is growing – we're excited to keep supporting your success! Thanks again for sharing your experience.

5 / 5 Share

Sept. 11, 2024

Great Automation Tool for Social Media! I've been using SS - Social Media AI Auto Post for a while now, and it has been a game changer for my Shopify store. Managing social media posts used to take up a lot of my time, but this app has made the process so much easier. The AI-powered automation is impressive. It creates engaging posts that feel personalized and relevant to my products, which saves me hours of content creation every week. I especially appreciate how easy it is to schedule posts in advance and tailor them to specific platforms like Instagram, Facebook, and Twitter. The integration with Shopify is seamless. It automatically pulls product images and descriptions, so I don't have to manually enter information. The app’s interface is user-friendly, and the setup was straightforward, even for someone like me who isn’t very tech-savvy. The only improvement I’d suggest is offering more customization options for post templates, but overall, it’s a very helpful tool for busy store owners who want to stay active on social media without spending too much time. Highly recommended if you're looking for an efficient way to boost your social media presence!

Using app

About 15 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your great review! We're glad to hear the app is saving you time and making social media easier for your store. We'll definitely take your feedback on post customization into account as we continue improving. Thanks again for recommending us!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more